Channel Operations Manager

Zscaler
Raleigh, NC Full Time
POSTED ON 5/30/2022 CLOSED ON 6/15/2022

What are the responsibilities and job description for the Channel Operations Manager position at Zscaler?

Company Description

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Job Description

The AMS, Public Sector & SI Channel Operations Manager is part of Zscalers Sales Operation team with a specific focus on supporting the AMS, Public Sector & SI channel leaders.  

This role will have a significant impact on both the Channel and broader company . This position will directly interact with executive leadership, channel and field members, and sales operation peers.  The primary responsibilities of this role will include:

  • Supporting Zscaler Channel Sales organization focused on alignment to Americas, Public Sector and Global Systems Integrators

  • Defining and delivering key business analytics and metric packages to internal stakeholders 

  • Ideate channel metric dashboards and collaborate with business analytics team to develop and maintain dashboards 

  • Operational planning for channel sales including territory mapping, quota assignment and headcount planning

  • Working in key sales process applications including but not limited to SFDC, Tableau, and Clari

  • Drive cross functional collaboration for alignment on channel metrics

Qualifications

 The role requires the following skills:

  • Proficiency in SFDC

  • Expert level Excel

  • Microsoft Office Suite proficiency is an essential skill

  • Strong business acumen and analytical and problem solving skills

  • Excellent communications skills, written, interpersonal and presentation skills

  • Ability to manage multiple, concurrent projects and work independently and thrive in a dynamic, fast-paced, constantly changing environment 

  • Ability to interface with all levels of employees, from Executive level to employee base

  • College Degree and 5-8 years related work experience required

  • Channel experience is desirable

Additional Information

#LI-MB1

  • REF2487L

What You Can Expect From Us:

  • An environment where you will be working on cutting edge technologies and architectures
  • A fun, passionate and collaborative workplace
  • Competitive salary and benefits, including equity

Why Zscaler?

People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 

Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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