What are the responsibilities and job description for the Operations Manager position at zTrip AL?
Become part of the transportation revolution! zTrip is the largest taxi operation in the United States. zTrip is looking for an Operations Manager for our Mobile, AL location. This position needs a strong and enthusiastic person whose responsibility is oversee Recruiting/Retention, Sales, Safety and managing all day-day operations. You will strengthen zTrip’s brand through strategic identification, coordination, and execution of various presentations and recruiting events. You should be familiar with safety procedures and processes and oversee them daily.
Essential Functions of an Operation’s Manager:
- Provide oversight of day-to-day operational activities for a fleet including but not limited to planning, dispatching, payroll, maintenance, compliance, and retention.
- Expand our presence in sales plans and coordinating/assisting with sales plans
- Ensure compliance with local regulations and certification with our client’s requirements
- Develop and improve the current customer base by securing additional lanes and volume
- Identify and address inefficient processes/procedures and/or operational deficiencies.
- Develop proper solutions for inefficient processes or procedures.
- Available to be reached after hours for operational situations, if relative to the position.
- Work with Dispatch staff in the collection of all data and administrative requirements.
- Direct responsibility for all KPI’s.
- Provide all relevant information to the Independent Contractors necessary for them to maximize their earning potential.
- Develop and execute strategies to increase the overall growth and retention of the organization.
- Establish recruitment objectives and goals for the operation.
- Respond to candidate inquiries in a timely manner.
- Schedule and conduct information and orientation sessions for prospective IC’s.
- Ensure all applicants are processed quickly and efficiently, with contracts signed and all available lease vehicles assigned.
- Build and maintain an excellent rapport with workforce.
Skills need for an Operation’s Manager:
- Knowledge of ground transportation is a plus!
- Experience in sales and recruiting
- Excellent organizational and detailed oriented skills
- Be skilled in computer programs such as Salesforce, Word & Excel
Monday - Friday 8AM-5PM
Salary will range from $46,000-48,000 annually