Outreach representative

Zufall Health
Orange, NJ Full Time
POSTED ON 5/16/2024 CLOSED ON 5/22/2024

Job Posting for Outreach representative at Zufall Health

Position Summary

Under the HIV Services team, the Outreach Representative will identify individuals and families in need of healthcare services throughout Essex County and link them to Zufall Health West Orange.

Outreach will be conducted to CBOs, churches, schools, and local government and non-government agencies to increase awareness of services that Zufall Health offers and increase referrals to our local site in West Orange.

The Outreach Representative will also work to expand testing services throughout Essex County.

Essential Functions, Duties and Responsibilities

  • Assists in obtaining essential support services such as Medicaid, food stamps, transportation, translation services and day care
  • Serves as an advocate for the patients, and acts as a liaison between the patients and community agencies
  • Attends in-service education and training programs
  • Provides basic health information and education to patients
  • Arranges referrals and transportation as needed
  • Provides ongoing social and emotional support through care management
  • Completes daily activity logs, referral forms and other reports, as necessary
  • Assumes other program related tasks as assigned

Knowledge, Skills and Abilities

  • Ability to communicate in English, both orally and in writing; ability to speak Spanish fluently
  • Ability to operate a motor vehicle and travel within the ZHC service site area
  • Strong interpersonal and communication skills, and the ability to demonstrate empathy
  • Ability to relate to patients as well as to local government and community organization workers and leaders
  • Ability to work independently, seeks assistance when necessary
  • Works with medical and social work professionals in a multi-disciplinary team, and works in a fast-paced work environment
  • Possesses basic knowledge of target populations’ ethnic and medical needs
  • Possesses flexibility, cultural sensitivity and tactfulness
  • Maintains HIPAA compliance in all regulated transactions and complies with all regulatory standards
  • Last updated : 2024-05-16

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