Server Support

Celebrating 20 years since first opening its doors in London, Zuma is sophisticated twist on the traditional Japanese Izakaya style of informal eating and drinking. Co-founded by Rainer Becker and Arjun Waney in 2002, Zuma has 15 venues globally and 9 seasonal locations.

Featuring modern Japanese cuisine that is authentic but not traditional. The menu showcases a variety of dishes from its three kitchens: the main kitchen, the sushi counter and the robata grill.

Zuma, located at Four Seasons Hotel One Dalton Street, Boston is the 12th and the latest addition to the international collection. Nestled in the heart of Boston, in the Back Bay neighborhood, it inspires informal dining with Japanese izakaya concept. 

POSITION PURPOSE:

Attending to both the food production requirements of the kitchen and the dining requirements of guests seated in the dining room.  Assist Servers in clearing and setting up tables, as well as accommodating the guests during their dining experience.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

• Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
• Presents food to guests according to the restaurant’s guidelines, and keeps runner stations stocked with supplies.
• Set and clear tables in accordance to Company standards in an enthusiastic and professional manner.
• Serve water while safely transporting items to and from the kitchen areas.      
• Stations stocked with supplies.
• Assists in keeping the restaurant clean throughout the shift.  Completes opening and closing duties, as well as periodic deep cleaning duties.
• Has a thorough understanding of the restaurant’s products.
• Complete opening and closing side work as well as maintain a well-stocked side station area.
• Works as a member of the restaurant team.  Interacts with service crew in a positive manner.  Assists others whenever needed.
• Anticipate and service the guest’s needs before requests are made.
• Follow proper time and attendance and uniform procedures.