Executive Assistant

OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.  

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed). 

As consumers wave goodbye to ownership, join us as we help companies win on their journey to usership!

THE TEAM

Our Go To Market team plays a pivotal role in evangelizing the subscription economy and driving Zuora’s rapid global growth. It’s made up of Sales, Solution Consulting, Alliances, Strategy, Services and other key functions. In GTM, we’re a results-oriented, driven, and passionate group of ZEOs that are relentlessly customer outcome focused. Reporting to our Global Vice President of Solution Consulting, this role will be a key part of and partner to GTM! 

YOUR MISSION: 

Zuora is seeking an exceptionally professional, bright and self-motivated individual to support our Global VP of Solution Consulting, and peers. The right candidate for this role is a masterful problem-solver and an organizational force given our highly matrixed teams. Additionally, the ideal candidate will have exceptional communication skills and will be resourceful in building relationships across Zuora! This position is full-time.

WHAT YOU’LL ACHIEVE

• Support Solution Consulting and peer leaders with ever-changing calendars and commitments

• Coordinate external and internal meetings and work cross-functionally with other teams

• Manage key organizational projects & initiatives 

• Manage hectic and complex calendars

• Prepare expense reports and purchase requisitions

• Prepare and maintain organizational documentation and reports

• Coordinate both domestic and international travel arrangements

• Organize end-to-end logistics for large offsite events & meetings

• Build cross-functional relationships between departments

• Plan travel, off-sites, team events, and more

• Help connect the largely remote and distributed workforce

• General office duties as needed

WHAT YOU’LL NEED TO BE SUCCESSFUL

• 5 years of experience providing administrative support to 2 or more executives
• 4 years of experience coordinating travel logistics on behalf of 2 or more executives

• 4 years of calendar management and expense report management experience for 2 or more executives

• Experience prioritizing multiple projects

• Experience working with remote/ dispersed teams

• Candidates can work remotely from the Bay Area

• Experience in high growth organizations

• Excellent written and verbal communication skills

• Strategic thinker

• Extremely organized and detail-oriented

• Ability to multitask and prioritize

• Highly experienced in G-Suite applications

• Ability to travel to the Boston office roughly once per week, and willingness for infrequent travel to Redwood City, CA and offsite locations

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200 ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.