Billing Manager

Description

Zynex Medical is seeking a Billing Manager to join our team. If you are looking to join an amazing company that is passionate about making a difference in our patient’s lives, then Zynex is the place for you.

Since 1996, Zynex has led the industry of safe, effective pain management for patients in pain. We are passionate about combatting the opiate crisis using our premium medical devices and providing patients a non-opioid, side-effect-free solution for their pain.

Zynex Medical was awarded “2023 Denver Top Workplaces” from the Denver Post
 

A Billing Manager will maintain revenue by establishing, implementing, and controlling billing policies and procedures. This role will lead the day-to-day operations and develop departmental strategies to direct their team members to success.  

In this role, you represent the Zynex brand. This means you are responsible for providing a world-class experience to all “customers” in every interaction, every time. Every decision made must align to our mission, vision, and strategy. Every communication sent (through email, mail, or by phone) is to be professional, simple, and aligned. Every problem or bottleneck is to be resolved with an efficient solution that is consistent with our strategy.

Competencies Needed:
 

• Adaptability – Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met.
• Customer-Focus - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships. In addition to patients, your customers may be coworkers, clinics, the Zynex sales team, etc. 
• Results Orientation - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships.
• Alignment & Leadership - Leads by example, provides clarity to others on the relevance and importance of Organization’s principles; understands impact of climate on performance; keeps Organization’s interests at the forefront of decision-making; acts with unwavering integrity; conveys confidence in approach; wins respect.
• Decision-Making - Takes a conceptual approach to identify key issues, sees relationships, and draws elements into a broad coherent framework; demonstrates ability to work with ambiguity and complexity; considers resources and risks to priorities solutions; acts fast on the most effective and efficient outcome.
• Developing Self & Others -Instills a culture of continuous learning; understands own areas of development and encourages and supports others’ development through timely coaching, guidance, and feedback.
• Problem-Solving – Analyzes people and problems in-depth and sees root causes.
• Organization & Time Management - Effectively prioritizes, plans, organizes, budgets, in an efficient manner.
   

Essential Responsibilities & Duties:

New Hire Onboarding & Staff Training

• Provide a seamless on-boarding experience from New Hire Orientation (NHO) into your department, including a structured on-boarding plan for at least the first week in the department.   
• Report your team’s training needs to your director regularly to ensure additional support and resources are provided in a timely manner. 

Leadership

• Model aligned leadership behavior, always communicating with utmost professionalism, and following all company policies/process without exception. 
• Observe, document, and report all occurrences of employees when there is non-compliance with company policy, process, or following appropriate chain of command.  
• Build, oversee, and drive a diverse team to maximize revenues. 
• Ensure patients, clinics, and sales reps receive responsive communication and timely resolutions every day.
• Manage and motivate your team to meet daily, weekly, and monthly goals.
• Provide feedback, coaching and mentoring to your team to drive increased productivity and quality of work.
• Manage a team of employees including hiring, onboarding, training, disciplining, and performance evaluations.
• Develop and implement effective processes and policies that align with Company strategy to work most effectively with insurance companies within your assigned area.
• Monitor workload and order volume indicators to ensure adequate staffing.
• Other duties as assigned by VP of Reimbursement.
   

Zynex Offers Exceptional Benefits (Full-Time Roles):

• Competitive base pay (starting at $55,000/year).
• Health, dental, & vision insurance.
• 401k with company contribution.
• 8 paid holidays
• PTO Prime program.
• Free and/or subsidized breakfast and lunch.
• Health & wellness bonus up to $50/month.
• Frequent opportunities for role transitions and advancements.
• Up to $75/month reimbursement for community volunteer hours.
• Employee product discounts.
   

Education Requirements:

• Minimum of requirement of completed associate degree; Bachelor’s degree preferred.
   

Zynex Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

In order to be considered for this position, applications must be submitted by 05/15/2024.

To view and apply for all available positions at Zynex, kindly visit our careers page at www.zynex.com/careers.

Zynex Medical remains vigilant against fraudulent schemes, including the use of deceptive tactics like text messages and forged letters, which falsely promise job interviews and/or offers of employment under our company's banner. To clarify further:

• We are actively hiring for various positions and will never ask for payment for job placements.
• Job openings are solely advertised on trusted platforms like Indeed.com, LinkedIn.com, and Zynex.com.
• Be cautious of job interview invites from locations other than our corporate office at 9655 Maroon Circle, Englewood, CO 80112.
• Requests for information, interview scheduling, and job offer letters are validated exclusively if they originate from a sender's domain identified as zynex.com.
• Report any recruitment approaches not linked to our official advertisements to law enforcement promptly.

Qualifications