Senior Team Lead

Description

Your primary responsibility will involve supporting the Manager in the day-to-day operational oversight of their designated team. Within this position, you will engage with team members, offering guidance and leadership to enhance their individual skills and foster growth, ultimately enabling them to carry out their job responsibilities with increased effectiveness and efficiency.

Furthermore, as a representative of the Zynex brand, you bear the responsibility of delivering an exceptional experience to all "customers" in each and every interaction, without exception. Every decision you make should be in alignment with our mission, vision, and strategic objectives. All forms of communication, whether through email, mail, or phone, are expected to maintain a professional, straightforward, and harmonious tone. Any issues or obstacles that arise should be promptly addressed with solutions that align with our overarching strategy.

Competencies Required:

• Adaptability - Adjusts well to change and ambiguity, ensuring priorities are met.
• Customer Focus - Responds rapidly to customer needs, maintains strong customer relationships. Results Orientation - Drives improved outcomes and remains flexible to meet customer needs. Alignment & Leadership - Leads by example, upholds organizational principles with integrity.
• Decision Making - Handles complexity, considers resources and risks, acts decisively.
• Developing Self & Others - Cultivates a culture of continuous learning and supports team development.

Essential Job Responsibilities:

New Hire Onboarding & Training:

• Provide seamless onboarding experience.
• Report team training needs to Manager.

Leadership:

• Model professional leadership behavior.
• Report non-compliance and support peer leaders.

Quality Checks & Reporting:

• Review employee progress and report trends.
• Provide feedback on team performance.
• Assist in resolving escalations.

General Duties:

• Complete typical Team Lead responsibilities.
• Conduct coaching meetings.
• Review timecards and meet daily goals.
• Maintain professional presence in the office.

Education Requirements:

• Associate’s degree required; Bachelor’s degree preferred.

Physical & Environmental Requirements:

• Fast-paced office environment.
• Proficiency with office equipment and software.
• Effective communication skills.
• Ability to sit for extended periods.

Zynex Offers Exceptional Benefits (Full-Time Roles):

• Premium starting pay (starting $24/hour).
• Health, dental, & vision insurance.
• 401k with company contribution.
• 8 paid holidays up to 2 additional floating holidays.
• 15 days Paid Time Off (PTO) for sick or vacation time; increases to 4 weeks after 2 years with the company.
• Free and/or subsidized breakfast and lunch.
• Health & wellness bonus up to $50/month.
• Frequent opportunities for role transitions and advancements.
• Weekly employee appreciation activities/perks.
• Up to $75/month reimbursement for community volunteer hours.
• Employee product discounts.

To view and apply for all available positions at Zynex, kindly visit our careers page at www.zyenx.com/careers.

In order to be considered for this position, applications must be submitted by 04/23/2024

Zynex Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Qualifications