What are the duties of a Crisis Worker?

Crisis Workers provide essential support to individuals experiencing acute psychological distress or facing urgent situations such as domestic violence, suicidal ideation, or substance abuse crises. Their duties involve conducting crisis assessments to determine immediate needs and risk levels, offering emotional support and crisis intervention techniques, and coordinating referrals to appropriate community resources or mental health services. Crisis Workers may work in diverse settings including hotlines, crisis centers, hospitals, or mobile crisis units, requiring strong communication skills, empathy, and the ability to make quick, informed decisions to ensure the safety and well-being of individuals in crisis.