What does a sales floor associate do?

The term "sales floor associate" is commonly used to refer to retail workers who are responsible for providing a positive customer experience and performing a variety of tasks. These duties primarily revolve around customer service, such as assisting shoppers and handling sales, but may also involve cleaning and restocking. While a high school diploma is typically the only requirement for this entry-level position, prior retail experience is often preferred. Basic math skills are necessary for processing transactions, and there is potential for advancement to a management role.