Support Analyst Salary at Annata BETA

How much does an Annata Support Analyst make?

As of March 2025, the average annual salary for a Support Analyst at Annata is $59,950, which translates to approximately $29 per hour. Salaries for Support Analyst at Annata typically range from $53,371 to $64,664, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
annata.co.uk
Size:
50 - 100 Employees
Revenue:
$10M - $50M
Industry:
Software & Networking

Italy is home to some of the oldest wine-producing regions in the world, and Italian wines are know worldwide for their broad variety. In Italy "Annata" represents a good year of harvest, a proper vintage wine of excellent quality. Annata is a Microsoft GISV (Global Independent Software Vendor) with 15 years experience and focus on delivering end-to-end information technology solutions for Automotive and Equipment industries. Annata relies on Microsoft technologies and innovation to accelerate the development of the Annata 365 vertical business solutions on top of the Microsoft Dynamics 365 Business Application Platform. Annata is a global organization based in Iceland with a close engagement and co-operation with Microsoft bringing industry specific solutions to the market. Microsoft has recognized Annata as an Inner Circle member, a status extended to the top 1% Microsoft Dynamics partners worldwide. As one of a handful of top strategic global Microsoft partners, we deliver solutions that are deeply embedded in the Microsoft ecosystem, provide functionality that helps manufacturers, distributors, dealers, rental companies and fleet operators to deal with the industry challenges and to transform their existing operations and processes to adapt to and embrace new opportunities through technologies like IoT, machine learning, and cloud-based services. Our commitment to providing business solutions to the industry on Microsoft platforms is supported by our investment in R&D and close relationship with Microsoft to make sure our customers get the best possible technical solution fitting their industry needs, but with continuous innovation, development and support. Annata is dedicated to supplying valuable solutions that help customers achieve a competitive advantage by working with them to identify the best solutions and services that accommodate their business needs while excelling in customer satisfaction. By collaborating with the teams at Microsoft, Annata maintains a strong expertise of the Microsoft ...

See similar companies related to Annata

What Skills Does a person Need at Annata?

At Annata, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  2. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  5. Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.

Related Jobs

TradeStation
Fort Lauderdale , FL

#WeAreTradeStation Who We Are: TradeStation is an online brokerage firm seeking to level the playing field for self-directed investors and traders, empowering them to claim their individual financial edge. At TradeStation, we're continuously pushing the boundaries of what's possible, encouraging out-of-the-box thinking and relentless search for innovation. What We Are Looking For: We are seeking a Client Experience Representative who will be responsible for end-to-end client support. The client base that is serviced consists of beginner, novice and sophisticated traders that require a unique level of support. The position will be responsible for client education, client support, platform troubleshooting, and product support. The candidate will be expected to work as a liaison to Sales, Operations and other departments to ensure resolution to all customer requests and issues in a timely fashion. What You'll Be Doing: Resolve client inquiries via email, chat, and phone Work in a team-ori


Sponsored
3/24/2025 12:00:00 AM
Gallagher
Miami , FL

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview We are seeking a Client Service Manager to join our growing team! The ideal candidate is someone who is passionate about building relationships with clients, will collaborate with the team to achieve goals, constantly seek improvement, and will demonstrate the value Gallagher can provide. How you'll make an impact Take a leadership role in the renewal process to ensure the best possi


Sponsored
3/24/2025 12:00:00 AM
Dragon King Solutions Inc
Fort Lauderdale , FL

Job Description Job Description About Us: At Dragon King Solutions Inc, we’re more than just a game publisher—we’re a team of passionate gamers and creators who are committed to delivering top-tier experiences to our players. As we continue to expand, we’re looking for a Customer Service Representative / Customer Experience Ambassador to help us maintain our commitment to exceptional player support and community engagement. If you thrive in fast-paced environments and are excited to be the voice of a beloved game publisher, we want to hear from you! What You’ll Do: As a Customer Service Representative / Customer Experience Ambassador, you’ll play a key role in ensuring our players have the best possible experience when interacting with our brand. Your responsibilities will include: Customer Support: Respond to player inquiries, troubleshooting issues, and providing timely solutions across various platforms (email, chat, social media, phone calls). Community Engagement: Act as an ambass


Sponsored
3/23/2025 12:00:00 AM
Hand and Stone Massage and Facial Spa
Hialeah , FL

Hand & Stone is looking for an AMAZING Spa Sales Associate! Hand and Stone is a rapidly growing membership based spa with over 450 locations nationwide. We're located in the Cypress Village Plaza at 7423 Miami Lakes Drive, Miami Lakes, Florida 33014. Come learn more about this great location and the Hand and Stone brand! You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! We want to have YOU as part of our team and be able to grow with us. The primary Qualifications and Requirements of this role include, but are not limited to: Provide excellent customer service to members/guests Welcome and greet members/guests upon arrival Answer phones, book appointments, sell memberships, gift cards and upgrades Follow proper filing procedures/file maintenance Promote health/wellness benefits of massage therapy Maintain a professional and clean work environment & appearance Positive, energetic attitude Team player Perform various other du


Sponsored
3/23/2025 12:00:00 AM
Gallagher
Miami , FL

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. How you'll make an impact The Branch Client Service Associate I is accountable for delivering high quality and efficient service to both internal and external clients by assisting with the Branch's overall workflow processes and providing routine client support. This role reports directly into either the Branch Client Service Management Manager or the Branch Client Service Supervisor. The Bra


Sponsored
3/21/2025 12:00:00 AM
My City Transportation
Fort Lauderdale , FL

Job Description Job Description Position: Customer Service Representative (CSR)/ Customer Experience Ambassador (CEA) Purpose: The purpose of this communication is to describe the scope of work (SOW) associated with the role of Customer Service Representative as it relates to MyCIty Transportation ‘s support of Keolis Ft. Lauderdale (FLL) Customer Service Representatives (CSR/CEA) will provide support to both internal (Keolis employees) and external customers (passengers). CSRs/CEAs will answer questions, coordinate lines (queuing of guests), enforce company policy and delivering a great customer experience that coincides with our organization’s values. Essential Job Functions: THINK LIKE A PASSENGER Create an emotional connection with our customers by: Speaking First and Last: Immediately greet guests with a smile and welcome them to FLL, thank them for riding with us and say goodbye to them Showing Patience and Listening: Any passengers who reach out to you are often confused and fru


Sponsored
3/21/2025 12:00:00 AM
H&CO
Miami , FL

H&CO is one of the leading professional services firms providing domestic and international accounting, tax and technology advisory services to domestic and global businesses. With a global presence, we specialize in navigating the complexities of international taxation, helping our clients optimize their cross-border transactions and comply with ever-changing regulations. The Role: The Engagement Manager will oversee between 200-400 engagements annually, acting as the primary client contact and ensuring seamless engagement execution. This role focuses on client satisfaction, retention, and operational efficiency, supported by designated accounting advisors responsible for technical accounting and tax tasks related to the engagement. Key Responsibilities: Client Relationship Management: Serve as the primary point of contact for clients, addressing inquiries and scheduling meetings. Understand and address clients' financial and service needs to ensure satisfaction and retention. Engagem


Sponsored
3/21/2025 12:00:00 AM
iMigrate US
Miami , FL

About Us: iMigrate is a self-service platform that empowers individuals to take control of their immigration journey and simplifies the process of preparing immigration applications. With our user-friendly tools and guidance, users can confidently navigate the application process, saving time and money. We're seeking a highly skilled Client Success Coordinator to join our team in Miami, FL Job Summary: We are seeking a professional, customer-focused agent to coordinate the care and support of our clients by assessing their needs, communicating with them when necessary, and assisting them through the case assembly process. The Client Support Coordinator plays a vital role in empowering clients with the support needed to submit high-quality applications by ensuring they are well informed and equipped to successfully navigate the application process, from preparation to submission. The ideal candidate will possess excellent communication and organizational skills, a strong work ethic, att


Sponsored
3/21/2025 12:00:00 AM

Check more jobs information at Annata

Job Title Average Annata Salary Hourly Rate
2 Program Manager $131,702 $63
3 Software Engineer $108,366 $52
4 Senior Project Manager $109,229 $53
5 Application Support Consultant $41,956 $20
6 Software Developer $108,366 $52
7 Solution Architect $102,320 $49
8 Functional Consultant $83,297 $40
9 Manager, Delivery $120,581 $58
10 Systems Administrator $97,830 $47
11 Technical Consultant $75,583 $36

Hourly Pay at Annata

The average hourly pay at Annata for a Support Analyst is $29 per hour. The location, department, and job description all have an impact on the typical compensation for Annata positions. The pay range and total remuneration for the job title are shown in the table below. Annata may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $59,950 look to you?

FAQ about Salary and Jobs at Annata

1. How much does Annata pay per hour?
The average hourly pay is $29. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Annata?
According to the data, the highest approximate salary is about $64,664 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Annata?
According to the data, the lowest estimated salary is about $53,371 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.