Service Representative Salary at Citibank, Na BETA

How much does a Citibank, Na Service Representative make?

As of April 2025, the average annual salary for a Service Representative at Citibank, Na is $99,208, which translates to approximately $48 per hour. Salaries for Service Representative at Citibank, Na typically range from $87,626 to $109,611, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Citibank, NA Overview

Website:
citi.com
Size:
>50,000 Employees
Revenue:
>$50B
Industry:
Financial Services

Citibank is the world's biggest provider of private banking, and specializes in offering custom solutions from all areas of finance.

See similar companies related to Citibank, Na

What Skills Does a person Need at Citibank, Na?

At Citibank, Na, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Field Service: Managing and optimizing operations to respond to and address customer requests at off-site locations or client sites.
  2. Merchandising: In the broadest sense, merchandising is any practice which contributes to the sale of products to a retail consumer. At a retail in-store level, merchandising refers to the variety of products available for sale and the display of those products in such a way that it stimulates interest and entices customers to make a purchase. In the profession of merchandising you are either employed by the store in which you work, or by an independent distributor. As a professional merchandiser, in a retail setting, you will not only know your products(I.e. coffee, juice, soda, etc.) but you will gauge other “vendors” like products as you tend to your job. Working with the store and other merchandisers, shelf space is often given or taken as need be in some locations(for some young merchandisers this is known as “war”) In retail commerce, visual display merchandising means merchandise sales using product design, selection, packaging, pricing, and display that stimulates consumers to spend more. This includes disciplines and discounting, physical presentation of products and displays, and the decisions about which products should be presented to which customers at what time.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Barcode: A bar code is the small image of lines (bars) and spaces that is affixed to retail store items, identification cards, and postal mail to identify a particular product number, person, or location.
  5. Installation: The action or process of installing someone or something, or of being installed. the act of installing the state of being installed, something that is installed for use.

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Check more jobs information at Citibank, Na

Job Title Average Citibank, Na Salary Hourly Rate
2 Executive Administrator $123,576 $59
3 Executive Assistant, Human Resources $107,930 $52
4 Executive Chauffeur $54,265 $26
5 Executive Office Assistant $123,576 $59
6 Executive PA $123,576 $59
7 Executive Response Specialist $77,615 $37
8 Executive VP, Operations $410,508 $197
9 Exercise Specialist $74,990 $36
10 Expense Analyst $112,236 $54
11 Digital Transformation Lead $122,185 $59
12 Dining Room Coordinator $70,106 $34
13 Direct Sales Specialist $99,047 $48

Hourly Pay at Citibank, Na

The average hourly pay at Citibank, Na for a Service Representative is $48 per hour. The location, department, and job description all have an impact on the typical compensation for Citibank, Na positions. The pay range and total remuneration for the job title are shown in the table below. Citibank, Na may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $99,208 look to you?

FAQ about Salary and Jobs at Citibank, Na

1. How much does Citibank, Na pay per hour?
The average hourly pay is $48. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Citibank, Na?
According to the data, the highest approximate salary is about $109,611 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Citibank, Na?
According to the data, the lowest estimated salary is about $87,626 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.