Tech Support Salary at Curina BETA

Job Description Job Description Hansen Gress has been a trusted provider of managed IT services for local businesses in Juneau, Alaska, since 2005. As the oldest and largest managed services provider (MSP) in Alaska’s capital city, we support a diverse range of clients. Our growing client base includes over 70 organizations, from helicopter tour operators and arts and culture groups to healthcare practices, breweries, movie theaters, and nonprofits supporting survivors of domestic violence. We're looking for a Tech Support Representative to join our team! In this role, you'll assist clients with technical issues and concerns across various channels, ensuring they receive clear and effective solutions. If you enjoy helping others navigate technology and solving problems with patience and expertise, we'd love to hear from you! What You’ll Do Provide friendly and effective technical support, troubleshooting issues via tickets, phone calls, emails, and in-person interactions. Communicate c

TIER 2 SUPER SUPPORT ANALYST JOIN OUR HUI (club)! HI Tech Hui isn’t looking for IT professionals who just get the job done: we hire people who want to make an IMPACT in their company while actively advancing their career. Our passionate team of A-players have worked for Hawaii’s largest businesses and global Fortune 500 firms. We imagine a world where businesses can focus on making a positive impact on the world we live in, using great technology, supported by great people, that simply works the way it’s supposed to! And... We're hiring like crazy right now! Local to Oahu, HI, we are looking for smart, forward-thinking problem solvers to join our team, this means plenty of growth potential and opportunities for you, that’s right, YOU! Why Join Us? This is not your typical office job. We’re an energetic, fun, focused, and effective group who thrives on big challenges. We have a strong culture of ohana, imua, and aloha that fosters minds who wish to experience personal and professional g

Overview: The Tech Support Supervisor is responsible for leading internal and external Technical Support teams. Establish and lead call center best practices to ensure client satisfaction and operational efficiency. Train new and existing team members on product, best practices, documentation procedures and customer service. Lead by example with a never give up attitude and technical problem solving skills. Work directly with clients regarding use of the software and issue escalation to ensure outstanding customer service. Responsibilities: Manage call center best practices. Recognize areas for improvement and develop action plans to present to management. Manage the Tech Support teams work and on-call schedules and rotations. Approve hourly employee timesheets. Coordinate and facilitate customer service training for Technical Support team. Develop and maintain technical operation manuals, parts lists, repair guides, troubleshooting guides and training materials. Document workflow and

About the Company - Atento is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems. About the Role - Want to work for a top social media company?? English and Spanish Speakers, candidates needed! Responsibilities Handle and resolve end-to-end product troubleshooting and customer support for a popular social media company. Ability to work on case volumes across email and chat channels. Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touchpoints. Drive adherence to service levels across channels and achieve Best in class productivity, impact resolution times for end customer. Partner with in-house technical specialists to educate advertisers on product features and common issue types. Qualifications BA/BS degree or

A non-profit in New York City is looking for a Tech Support Analyst to join their growing team. Responsibilities: Provide exceptional customer service in-person, via phone and email as appropriate Resolve help desk issues, including troubleshooting hardware and software issues Open, track, document, escalate, resolve, and close each problem/inquiry/request in our service management system Collaborate with other technical team members to provide excellent service to the user community Walk users through steps to help them resolve their technical problems Additional relevant tasks, as needed Qualifications: Bachelor's degree in a related field 2+ years of hands-on experience in an end-user desktop support role Strong customer service orientation with a helpful, solution-focused mindset Expert knowledge supporting Microsoft Windows 10, Active Directory, and Microsoft Office 365 applications Basic understanding of networking fundamentals (e.g., IP addressing, DNS, VPN troubleshooting) Soli

POSITION TITLE: Tech Support Specialist DEPARTMENT : Informatics NATURE OF POSITION : The Tech Support Specialist is responsible for Tier 1 support of network, workstations, end user support, and the electronic health record platform utilized by The Clinic end users. This position will work as a co-liaison with the Lead Tech Support Specialist and the Co-Network Systems Administrator in performing platform and system orientations, troubleshooting errors and issues as needed, direct staff workstation support, manage and resolve technical support inquiries with the E.H.R. and software/platform vendors as well as communicating and reporting needs, issues and progress to the Lead Tech Support Specialist. RESPONSIBLE TO: Lead Tech Support Specialist SUPERVISION EXERCISED: None MINIMUM QUALIFICATIONS: + Bachelors or associate degree in information technology or similar preferred, equivalent work experience, and/or certifications in a related field. + Experience with electronic health records

REQUIRED TO BE IN THE OFFICE IN ROGERS 5 DAYS A WEEK. LOCAL CANDIDATES IN NORTHWEST ARKANSAS ONLY!! We are looking for a Technical Support Engineer that delivers expert troubleshooting, maintenance, and solutions for client IT environments, ensuring seamless operations and quick issue resolution. This role involves proactive monitoring, responding to support requests, and collaborating with teams to optimize system performance and meet client needs. Qualifications / Skills: Minimum of 1-3 years of experience with windows PC’s, networking, and/or copier/printer management. Experience in customer service, along with having sound judgement, discretion and the initiative to drive organizational processes. Excellent communication skills, both verbal and written. Ability to work within time constraints and deadlines, remain dependable, calm and focused under pressure in a fast-paced environment. Proficient with standard troubleshooting best practices and the use of a Windows laptop and/or ta

WHAT YOU'LL DO Work on-site at Philadelphia location as part of our Center of Excellence Support Team, partnering with our customers and effectively resolving issues through phone (primary channel) and email Tend to your assigned shift, 8 am - 5 pm Onboard new patients, help them set up our software and Remote Patient Monitoring devices, and provide them with an understanding of the objectives and expectations of the program Provide support & guidance to patients across our customer base who use our software and devices to monitor their health and wellness Maintain comprehensive knowledge of our tools to diagnose software issues, engaging with our product and engineering teams to solve more complex product issues Collaborate with account managers or sales teams to identify opportunities for existing customers to use more services Monitor your queues, assist with daily goals, and conduct quality control to reduce errors to improve procedures. Recommend and work with your manager to impl