Customer Contact Inc Salary

Customer Contact Inc Salary

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As of July 2026, the average annual salary for employees at Customer Contact Inc in the United States is $92,896. This translates to an approximate hourly wage of $45. Salaries at Customer Contact Inc typically range from $81,601 to $105,185 annually, reflecting the diverse roles and experience levels within the company.

How Much Does Customer Contact Inc Pay for Different Roles?

Explore detailed salary information for specific jobs at Customer Contact Inc. Based on our data, the highest paying job is the Manager, with an annual salary of $95,323. The table below outlines the annual salary ranges for most popular roles within the company.
How accurate does the salary look to you?

Current Job Openings at Customer Contact Inc

Ready for your next career move? Explore current job openings at Customer Contact Inc. Use the search tool below to find available positions by title and location and apply directly to start your career.

Is Customer Contact Inc’s Pay Competitive? Salary Benchmarking Analysis

How does Customer Contact Inc's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.
Competitor / Benchmark Avg. Salary Variance Primary Market Influence Factor & Explanation
llcHot Zone Safety Group LLC $92,495
-0.4%
Indicates identical technical requirements and experience levels between the two firms.
Digital People $95,628
+2.9%
Reflects stabilized pricing equilibrium for commercial construction roles in this region.
Digipact $94,805
+2.1%
Aligns perfectly with prevailing regional benchmarks for this specific job family.
HGEM Ltd $98,793
+6.3%
Driven by niche technical certifications required for HGEM Ltd's specialized projects.
Business Services Industry $120,931
+30.2%
Pay variances are driven by organizational scale, specialized skill requirements, or geographic cost-of-living factors.
Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

How Customer Contact Inc's Salaries Compare to Similar Companies?

Explore companies in the same industry to compare average salaries, benefits, and career opportunities with those at Customer Contact Inc. Click a company name to learn more.

Employee Reviews: Working at Customer Contact Inc

Considering a career at Customer Contact Inc? Explore authentic employee reviews to learn about the work environment, career growth opportunities, pay transparency and benefits. These first-hand insights can help you set realistic compensation expectations and make informed career decisions.
It's important to me to work for an organization that prioritizes doing the right thing for clients and employees. There’s a real sense of momentum, purpose, and teamwork that keeps employees motivated and engaged across all levels of the organization. Projects are exciting and varied, offering continuous learning opportunities. It’s easy to approach anyone, regardless of their title. We’re encour...
Commented in March 06, 2025
11
3
The open communication channels make this possible and effective for our team. The company runs smoothly, and job roles are clearly defined. I feel truly supported in my professional development and know they have my back. The company offers consistent progress. It's a rewarding place to work for those seeking growth and challenge. The diversity of talent means I'm constantly learning from colleag...
Commented in December 19, 2024
33
2
Regular team-building activities help foster strong relationships. There's a real sense of community here. However, there’s little cross-functional collaboration, which can make things feel siloed and monotonous. Managers invest in their teams and provide regular feedback that helps with professional growth.
Commented in February 29, 2024
16
3

Customer Contact Inc Overview

Website
www.customercontactinc.com
Founded In
1993
Employees
50 - 100 employees
Industry
Business Services
Headquarter Address
2600 Boyce Plaza Rd Pittsburgh Pennsylvania PA 15241
Revenue
$10 Million - $50 Million
Phone Number
+1 4124317020
Social Media
About Customer Contact Inc
CCI is one of the leading telephone and on-line based research fielding companies in the nation. For the past 22 years Customer Contact Incorporated has been able to provide a high level of production. After starting off as one location, CCI grew to having multiple locations both inside and outside of Pittsburgh. CCI 1 is currently located in the South Side area of Pittsburgh and CCI2/3 is located

What Benefits Does Customer Contact Inc Offer Beyond Salary?

A competitive compensation package is more than just a salary. Customer Contact Inc offers a comprehensive benefits package designed to support your health, financial future, and overall well-being. Below are the most common key benefits:
Social Security
401(K)
Disability
Healthcare
Pension
Time Off (days)
Work at Customer Contact Inc?
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What Is the Cost of Living Near Pittsburgh?

Understanding the cost of living near Pittsburgh is key to truly evaluating a salary offer or your current compensation at Customer Contact Inc.
Pittsburgh's Cost of Living Index is approximately 87.5 (12.5% less expensive than US average; 9.9% less than PA average). 'Steel City' revitalization, tech/medical hub, affordable housing. Port Authority bus/light rail. When planning your budget based on a salary from Customer Contact Inc, consider these typical monthly expenses:
Expense Category Estimated Monthly Cost Key Considerations / Notes
Housing (1-BR Apt Rent) $1,100 - $1,600+ A significant portion of Customer Contact Inc salary. Location choices impact this heavily.
Utilities (Basic) $140 - $230 Electricity, Heating, Cooling, Water etc.
Public Transportation $97.50 (Port Authority monthly pass) Essential for most commuters; car ownership is costly.
Groceries (Single Person) $400 - $580 Can be higher with more dining out or specialty stores.
Personal & Leisure $350 - $650+ Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual) $370 - $680+ Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes) $2,457 - $3,747+ This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

FAQs of Customer Contact Inc

1. What is the estimated average total compensation at Customer Contact Inc?

Salary.com estimates that the average total compensation package at Customer Contact Inc, which can include base salary, potential bonuses, and benefits, is around $92,896 annually . Total compensation provides a more holistic view of an employee's earnings.

2. How much does Customer Contact Inc pay compared to llcHot Zone Safety Group LLC?

The average annual salary at Customer Contact Inc is $92,896, or an hourly wage of $45, in comparison to llcHot Zone Safety Group LLC which pays $92,495 per year or $44 per hour.

3. Do salaries differ significantly between departments at Customer Contact Inc?

Yes, salaries often differ between departments at Customer Contact Inc due to varying market demand for specific skill sets and the nature of the roles. For example, technical roles in Engineering or IT may command different salary ranges compared to roles in Marketing or Human Resources.

4. What's the typical salary progression for an employee moving from an entry-level to a senior role at Customer Contact Inc?

Salary progression from an entry-level to a senior role at Customer Contact Inc can be significant, often involving several promotions and substantial pay increases. For example, an entry-level Analyst might see their salary potentially double or more as they progress to a Senior Manager or Director position over several years, assuming strong performance and development.

5. How can I determine if a salary offer from Customer Contact Inc in Pittsburgh is fair given the local cost of living?

To determine if a salary offer from Customer Contact Inc in Pittsburgh is fair, first compare the gross salary to our data for similar roles at Customer Contact Inc and its competitors (see our similar company salaries section) . Then, critically, use our "Cost of Living Insights for Pittsburgh" to understand its purchasing power.

6. Are promotions at Customer Contact Inc usually accompanied by a significant salary increase?

Yes, promotions at Customer Contact Inc are generally accompanied by a salary increase. The amount of the increase typically reflects the greater responsibilities, skills, and scope of the new role. The percentage increase can vary widely depending on the level of promotion and the company's compensation structure.

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