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Customer Service Representative Salary

Customer Service Representative Salary

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As of September 2026, the average annual salary for employees at Customer Service Representative in the United States is $82,274. This translates to an approximate hourly wage of $40. Salaries at Customer Service Representative typically range from $71,815 to $94,259 annually, reflecting the diverse roles and experience levels within the company.
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Is Customer Service Representative’s Pay Competitive? Salary Benchmarking Analysis

How does Customer Service Representative's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.
Competitor / Benchmark Avg. Salary Variance Primary Market Influence Factor & Explanation
McAuliffe Message Media $96,156
+16.9%
Supported by McAuliffe Message Media's high-margin contracts allowing higher overhead.
IMIC Inc $83,867
+1.9%
Aligns perfectly with prevailing regional benchmarks for this specific job family.
Jenny Holzer Studio LLC $87,728
+6.6%
Reflects structural premiums typical of Jenny Holzer Studio LLC's large-cap national operations.
HawarIT Ltd $83,340
+1.3%
Reflects stabilized pricing equilibrium for commercial construction roles in this region.
Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

How Customer Service Representative's Salaries Compare to Similar Companies?

Explore companies in the same industry to compare average salaries, benefits, and career opportunities with those at Customer Service Representative. Click a company name to learn more.

Employee Reviews: Working at Customer Service Representative

Considering a career at Customer Service Representative? Explore authentic employee reviews to learn about the work environment, career growth opportunities, pay transparency and benefits. These first-hand insights can help you set realistic compensation expectations and make informed career decisions.
The work environment is collaborative, and team morale is high. The workload is manageable, and colleagues are cooperative. The company offers a stable work environment with reasonable expectations. Team collaboration is strong, and there’s a genuine sense of camaraderie.
Commented in May 20, 2025
38
0
The teams are diverse, and collaboration is encouraged. Employees are treated fairly, and the work environment is low-stress. The leadership team is approachable and genuinely cares about employee well-being. The company provides stable employment with standard industry benefits. The hybrid work model is a huge plus, allowing flexibility without sacrificing collaboration. I’d recommend it to anyon...
Commented in November 08, 2024
13
1
Colleagues are professional, and teamwork is efficient. A supportive and inclusive workplace. The company invests in employee growth. Coworkers are skilled and easy to work with.
Commented in February 26, 2024
31
1

Customer Service Representative Overview

Website
www.customer-service.thingamajob.com
Founded In
Data pending, update soon.
Employees
<25 employees
Industry
All Industries
Headquarter Address
1119 Ferebee Ave Chesapeake Virginia VA 23324
Revenue
<$5 Million
Phone Number
+1 7813560104
Social Media
About Customer Service Representative
Customer Service Representative is a company that operates in the Staffing and Recruiting industry. It employs 11-20 people and has $1M-$5M of revenue. The company is headquartered in Chesapeake, Virginia.

What Benefits Does Customer Service Representative Offer Beyond Salary?

A competitive compensation package is more than just a salary. Customer Service Representative offers a comprehensive benefits package designed to support your health, financial future, and overall well-being. Below are the most common key benefits:
Social Security
401(K)
Disability
Healthcare
Pension
Time Off (days)
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What Is the Cost of Living Near Chesapeake?

Understanding the cost of living near Chesapeake is key to truly evaluating a salary offer or your current compensation at Customer Service Representative.
Chesapeake's Cost of Living Index is approximately 100.5 (0.5% more expensive than US average; 3.5% less than VA average). Hampton Roads city, suburban, housing near US avg. HRT bus. When planning your budget based on a salary from Customer Service Representative, consider these typical monthly expenses:
Expense Category Estimated Monthly Cost Key Considerations / Notes
Housing (1-BR Apt Rent) $1,250 - $1,800+ A significant portion of Customer Service Representative salary. Location choices impact this heavily.
Utilities (Basic) $140 - $230 Electricity, Heating, Cooling, Water etc.
Public Transportation $70 (HRT monthly pass) Essential for most commuters; car ownership is costly.
Groceries (Single Person) $400 - $590 Can be higher with more dining out or specialty stores.
Personal & Leisure $360 - $680+ Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual) $370 - $690+ Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes) $2,590 - $3,990+ This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

FAQs of Customer Service Representative

1. What is the typical salary range (low to high) for most roles at Customer Service Representative?

The typical annual salary range for most roles at Customer Service Representative is approximately from $71,815 to $94,259. It's important to remember that these are overall averages, actual salaries vary significantly based on specific job titles, years of experience, skills, and location.

2. How much does Customer Service Representative pay compared to McAuliffe Message Media?

The average annual salary at Customer Service Representative is $82,274, or an hourly wage of $40, in comparison to McAuliffe Message Media which pays $96,156 per year or $46 per hour.

3. Do salaries differ significantly between departments at Customer Service Representative?

Yes, salaries often differ between departments at Customer Service Representative due to varying market demand for specific skill sets and the nature of the roles. For example, technical roles in Engineering or IT may command different salary ranges compared to roles in Marketing or Human Resources.

4. How does experience level affect salary at Customer Service Representative?

Experience level is a significant factor in determining salary at Customer Service Representative, as it is with most employers. Generally, employees with more years of relevant experience and a proven track record can command higher salaries. For example, a senior-level role will typically have a higher pay band than an entry-level or mid-career position within the same job family.

5. How can I determine if a salary offer from Customer Service Representative in Chesapeake is fair given the local cost of living?

To determine if a salary offer from Customer Service Representative in Chesapeake is fair, first compare the gross salary to our data for similar roles at Customer Service Representative and its competitors (see our similar company salaries section) . Then, critically, use our "Cost of Living Insights for Chesapeake" to understand its purchasing power.

6. Why might an individual's actual salary at Customer Service Representative differ from the ranges shown here?

An individual's actual salary at Customer Service Representative can differ from our estimated ranges due to various factors. These include their specific years of experience in the role, unique skills or certifications, educational background, performance record, the specific team or department they join, negotiation outcomes, and even the precise timing of when they were hired relative to market fluctuations. Our ranges represent typical compensation.

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