Customer Service Engineer Salary at Datavoice Communications Llc BETA

How much does a Datavoice Communications Llc Customer Service Engineer make?

As of March 2025, the average annual salary for a Customer Service Engineer at Datavoice Communications Llc is $53,260, which translates to approximately $26 per hour. Salaries for Customer Service Engineer at Datavoice Communications Llc typically range from $46,575 to $60,919, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

DATAVOICE Communications LLC Overview

Website:
datavoice.net
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Telecom

Since 1977, DATAVOICECommunications has been providing integrated communications solutions and support to a wide variety of businesses throughout the greater Cleveland, Ohio area. Your strategies for technological implementation are among the most Important business decisions you will ever make. You can depend on DATAVOICE because we rest our reputation on our long term business relationships. The DATAVOICE team of technicians is professional, reliable and highly skilled. CompTIA Network+ certification, FCC licensing, various manufacturer certification and continuous education mean that you can depend upon our service, our equipment and our results.

See similar companies related to Datavoice Communications Llc

What Skills Does a person Need at Datavoice Communications Llc?

At Datavoice Communications Llc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Care: Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
  3. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
  4. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  5. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

Related Jobs

Parker Aerospace
Mentor , OH

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers. As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges. At Parker, our team members belong, matter and ma


Sponsored
3/4/2025 12:00:00 AM
Parker Aerospace
Mentor , OH

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers. Position Summary: Ensures maximum cost effectiveness and the reliability of manufacturing processes and workflow. Determines the methods and sequence of manufacturing operations for intricate and/or complex products and machine parts and assemblies; ensures products and processes meet customer quality requirements. Provides producibility input and manufacturing plans for product design or modification. Responsibilities: Evaluates complex manufacturing processes by conducting process analysis, applying knowledge of product design, fabrication, assembly,


Sponsored
3/3/2025 12:00:00 AM
Component Repair Technologies
Mentor , OH

JOB SUMMARY Shipping and Receiving is a multi-faceted position responsible for accepting inbound shipments of turbine engine components from around the world and the requirements of preparing repaired components for outbound shipping. Inbound shipments must be tracked, inspected, and documented for the next step in the repair process. Outbound shipments follow a detailed written process to ensure the inspection, packaging and safe handling of the critical turbine engine component is accomplished. The position performs its primary functions in a climate-controlled and modern state-of-the-art facility. Through our extensive in-house training program, the successful applicant will be instructed via a series of computer based and hands-on training, the skills of the position. As your skills increase, so will your responsibilities, giving you hands-on experience, growth, and additional responsibilities. COMPANY OVERVIEW Component Repair Technologies (CRT) is a locally family-owned business,


Sponsored
3/3/2025 12:00:00 AM
Swift Placement & Consulting
Cleveland , OH

Job Description Job Description Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up to and not limited to: Provide customers with maintenance, repair, and installation assistance of DMG MORI CNC machine tools on location or by telephone. Creating and updating documentation of technical information. Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service Demonstrating a willingness to help others and be a team member; often working together with Customer's Service Engineers. Providing assistance and training to Customer's Service Engineers on the installation and maintenance of newer product lines. Establish


Sponsored
3/3/2025 12:00:00 AM
SPECTRUM
Mentor , OH

$20.50/hr. starting pay! Hiring 2nd shift positions with $1.25 shift premium Field Technician Are you a team player with great customer service and professionalism? Would you enjoy using your technical acumen to work in the field? If so, you might be a great fit for our Field Technician position here at Spectrum. At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base. As a Field Technician, you are delivering essential and innovative technology that people use in everyday life while consistently exceeding the expectations of our growing customer base. As a Spectrum Field Technician, youre the face of Spectrums products and services. In this entry level role, we will equip you with the proper training that will allow you to work efficiently in the field. Under supe


Sponsored
3/3/2025 12:00:00 AM
SPECTRUM
Mentor , OH

$20.50/hr. starting pay! Hiring 2nd shift positions with $1.25 shift premium Field Technician Are you a team player with great customer service and professionalism? Would you enjoy using your technical acumen to work in the field? If so, you might be a great fit for our Field Technician position here at Spectrum. At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base. As a Field Technician, you are delivering essential and innovative technology that people use in everyday life while consistently exceeding the expectations of our growing customer base. As a Spectrum Field Technician, youre the face of Spectrums products and services. In this entry level role, we will equip you with the proper training that will allow you to work efficiently in the field. Under supe


Sponsored
3/3/2025 12:00:00 AM
SPECTRUM
Mentor , OH

$20.50/hr. starting pay! Hiring 2nd shift positions with $1.25 shift premium Field Technician Are you a team player with great customer service and professionalism? Would you enjoy using your technical acumen to work in the field? If so, you might be a great fit for our Field Technician position here at Spectrum. At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base. As a Field Technician, you are delivering essential and innovative technology that people use in everyday life while consistently exceeding the expectations of our growing customer base. As a Spectrum Field Technician, youre the face of Spectrums products and services. In this entry level role, we will equip you with the proper training that will allow you to work efficiently in the field. Under supe


Sponsored
3/3/2025 12:00:00 AM
DLR Group
Cleveland , OH

DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you're in the right place. We have an opening for a Client Leader to support our K-12 Education sector in the state of Ohio. We operate a hybrid work model, allowing flexibility between office time and work from home. Considering this model, this role could be based in the following cities: Cleveland, OH Columbus, OH About K-12 Education at DLR Group Our team of educators, researchers, anthropologists, planners, architects, engineers, building performance experts, and interior designers draw from evidence-based design to aid schools in bridging the gap from old and new to improve all facets of operations, and elevate learning through design. Understanding the rapid pace of technological, social, and cultural change, our


Sponsored
2/28/2025 12:00:00 AM

Check more jobs information at Datavoice Communications Llc

Job Title Average Datavoice Communications Llc Salary Hourly Rate
2 Datavoice Technician $42,479 $20
3 Director, Sales & Marketing $157,822 $76
4 Electrician $58,155 $28
5 Service Manager $126,538 $61
6 Technician $72,966 $35
7 Telephone Technician $63,709 $31
8 Business Development Manager $115,059 $55
9 Customer Service $36,615 $18
10 Manager, Operations $97,753 $47
11 Senior System Engineer $97,444 $47
12 Business Consultant $103,156 $50

Hourly Pay at Datavoice Communications Llc

The average hourly pay at Datavoice Communications Llc for a Customer Service Engineer is $26 per hour. The location, department, and job description all have an impact on the typical compensation for Datavoice Communications Llc positions. The pay range and total remuneration for the job title are shown in the table below. Datavoice Communications Llc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $53,260 look to you?

FAQ about Salary and Jobs at Datavoice Communications Llc

1. How much does Datavoice Communications Llc pay per hour?
The average hourly pay is $26. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Datavoice Communications Llc?
According to the data, the highest approximate salary is about $60,919 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Datavoice Communications Llc?
According to the data, the lowest estimated salary is about $46,575 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.