Front Desk Salary at Genpact BETA

Why work with us? Pay Rate: $18-$20/hr Flexible scheduling – work as little or as much as you want Paid training DailyPay – work today, get paid tomorrow Advancement opportunities Free admission to ALL Six Flags parks, including White Water Bay Free tickets for friends and family Discounts on passes, food, and merchandise Exclusive employee events Fun rewards, benefits, and more! Key Duties and Responsibilities: To ensure high level of positive guest comments Promote/sell in-house venues of hotel and waterpark Resolve guest concerns quickly, professionally, and effectively Continuous training of staff in Guest Service To increase revenues by controlling labor and other costs Investigate and resolve guest concerns in a courteous and professional manner To ensure maintenance and cleanliness of Front Office Multi task between reservations and the front desk responsibilities when Front Desk Supervisor in not available All other job duties as assigned by management. ORGANIZATIONAL RELATIONS

The Front Desk Agent at the Sheraton New York Times Square Hotel serves as the first point of contact for guests and manages all aspects of their accommodation. Guest Service Representative responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. Responsibilities: Greet guests and complete the check-in process Input and retrieve information from the computer and PMS system Confirm guest information, room rate, selection of room, code electronic keys Provide information to guests about hotel amenities & local area Assist guests with check-out Ensure rooms and services are correctly accounted and charged Handling money, processing credit and debit cards, accepting various forms of payment, and processing gift certificates Demonstrate knowledge of hotel information including room categories, room rates, packages, promotions, the local area, and other general product knowledge Use up-selling techniques and promote mark

Additional InformationPay: $27.38/hour Job Number25064997 Job CategoryRooms & Guest Services Operations LocationThe Westin Maui Resort & Spa Ka'anapali, 2365 Kaanapali Parkway, Lahaina, Hawaii, United States, 96761VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the c

The Front Desk Manager will be responsible for the management of all Front Desk functions and team members. This role directs, implements, and maintains a service and management philosophy that serves as a guide to respective team members. Responsibilities: •Encourage and building mutual trust, respect, and cooperation among team members •Develop specific goals and plans to prioritize, organize, and accomplish work •Handle complaints, settle disputes, and resolve grievances and conflicts •Participate in department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results •Observe staffing levels to ensure that guest service, operational needs, and financial objectives are met •Support and train team members on adherence to all credit policies and procedures to reduce bad debts and rebates •Promote same day selling procedures to maximize room revenue and occupancy •Understand the impact of Front Office operations on

The Director of the Front Desk will be responsible for all front office functions and team members. As a department head this role directs and works with managers and team members to successfully execute all front desk operations, including guest front and departure procedures while striving to continually improve guest and team member satisfaction and maximize financial performance of the department. Responsibilities: •Utilize interpersonal and communication skills to lead, influence, and encourage others •Advocate sound financial and business decision making •Demonstrate honesty and integrity, lead by example •Establish and maintain open, collaborative relationships with team members •Ensure recognition of team members is taking place across areas of responsibility •Communicate performance expectations in accordance with job descriptions for each position and monitor progress •Achieve and exceed goals including performance goals, budget goals, team goals, etc. •Develop specific goals

The Front Desk Agent at the Hampton Inn Santa Fe is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Maintain proper operation of the telephone switchboard. Answer guest inquiries about hotel service, facilities, and hours of operation. Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel. Respond to guest requests in a timely and professional manner. Maintain confidentiality and security of all guests and hotel information. Document all guest requests, complaints, or problems immediately and notify designated department for resolving the situation. Follow up to ensure completion and guest satisfaction. Be aware of all rates, packages, and special promotions. Be fa

Additional InformationPay: $31.93/hour Job Number25061642 Job CategoryRooms & Guest Services Operations LocationThe Ritz-Carlton Maui Kapalua, 1 Ritz-Carlton Drive, Kapalua, Hawaii, United States, 96761VIEW ON MAP SchedulePart Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and

Description The Litigation Support Team at Leidos currently supporting the U.S. Department of Justice (DOJ) in Los Angeles, CA has an opening for a Receptionist/Front Desk (Clerical) to work in a downtown Los Angeles, CA DOJ office performing clerical/receptionist duties. This is an exciting opportunity to use your experience helping the U.S. Department of Justice achieve their mission. Typical assignments may include the following but not limited to: Receives telephone calls and visitors to the office. Controls access to the office and insures that only visitors properly cleared are authorized entry. Notifies staff members of visitors or incoming telephone calls. Takes messages from, and gives messages to visitors when staff members are unavailable. Handles citizen complaints over the telephone and in person. Directs caller or visitor to proper agency and provides citizen complaint form. Responds to inquiries, providing general information regarding office programs. Advises caller or