Guest Service Agent Salary at Hotel Shattuck Plaza BETA

How much does a Hotel Shattuck Plaza Guest Service Agent make?

As of April 2025, the average annual salary for a Guest Service Agent at Hotel Shattuck Plaza is $32,781, which translates to approximately $16 per hour. Salaries for Guest Service Agent at Hotel Shattuck Plaza typically range from $29,770 to $38,286, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Hotel Shattuck Plaza Overview

Website:
hotelshattuckplaza.com
Size:
50 - 100 Employees
Revenue:
$10M - $50M
Industry:
Hospitality & Leisure

A mission-style building from 1910, Hotel Shattuck Plaza is a downtown Berkeley landmark. Reflecting California's architectural heritage and re-designed with a contemporary aesthetic, this historic boutique hotel is the jewel of Downtown Berkeley. Around the corner from the BART to San Francisco, and two blocks from UC Berkeley, the hotel is surrounded by wonderful shops, theaters, and dining. Savor local, farm-fresh California food at FIVE Restaurant and sip craft cocktails in the Lounge. It is an eco-friendly hotel where modern luxury has been always in harmony with the planet.

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What Skills Does a person Need at Hotel Shattuck Plaza?

At Hotel Shattuck Plaza, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Guest Service: Guest services is a division of the hospitality industry. The goal of guest services is to provide customers with an enjoyable experience, primarily in the hotel and spa industry, sports facilities, and event venues.
  3. Front office: The front office represents the customer-facing division of a firm. For example, customer service, sales, and industry experts who provide advisory services are considered part of a firm's front office operations.
  4. Housekeeping: Housekeeping department is keeping the venue clean and sanitary as part of customer service. Cleaners vacuum rugs and furniture in hallways, rooms and public areas. They collect trash and empty wastebaskets, change the sheets and make the beds.
  5. Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.

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Check more jobs information at Hotel Shattuck Plaza

Job Title Average Hotel Shattuck Plaza Salary Hourly Rate
2 Bar Manager $87,718 $42
3 Chief Engineer $302,955 $146
4 Director, Sales $211,198 $102
5 Executive Meeting Manager $115,758 $56
6 Guest Services Agent $46,253 $22
7 Manager, Front Office $73,663 $35
8 Principal $125,705 $60
9 Sales Manager, Catering $52,784 $25
10 Server $22,898 $11
11 Customer Service $45,963 $22
12 Director of Rooms $58,817 $28
13 Director, Catering $81,042 $39

Hourly Pay at Hotel Shattuck Plaza

The average hourly pay at Hotel Shattuck Plaza for a Guest Service Agent is $16 per hour. The location, department, and job description all have an impact on the typical compensation for Hotel Shattuck Plaza positions. The pay range and total remuneration for the job title are shown in the table below. Hotel Shattuck Plaza may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $32,781 look to you?

FAQ about Salary and Jobs at Hotel Shattuck Plaza

1. How much does Hotel Shattuck Plaza pay per hour?
The average hourly pay is $16. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Hotel Shattuck Plaza?
According to the data, the highest approximate salary is about $38,286 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Hotel Shattuck Plaza?
According to the data, the lowest estimated salary is about $29,770 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.