Citizens Bank Salary

As of October 2026, the average hourly salary for employees at Citizens Bank in the United States is $37. This translates to an approximate annual wage of $76,100. Salaries at Citizens Bank typically range from $32 to $42 hourly, reflecting the diverse roles and experience levels within the company.

How Much Does Citizens Bank Pay for Different Roles?

Explore detailed salary information for specific jobs at Citizens Bank. Based on our data, the highest paying job is the Business Anaylst, with an hourly wage of $66. The table below outlines the hourly wage ranges for most popular roles within the company.

Digital Services Specialist

$17 / hour

Salary Range: $15 - $19

Security Services

Contact Center Agent

$42 / hour

Salary Range: $36 - $48

Sales

Fraud and Security Specialist

$44 / hour

Salary Range: $38 - $51

Security Services

Digital Support Agent

$34 / hour

Salary Range: $30 - $38

Construction

Business Anaylst

$66 / hour

Salary Range: $55 - $75

Library

Digital Banking Agent

$34 / hour

Salary Range: $30 - $38

Construction

Turn Insight into Opportunity: Current Job Openings

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About Citizens Bank: Company Profile

Website
www.citizensbk.com
Founded In
1913
Employees
100 - 200 employees
Industry
Financial Services
Headquarter Location
COLUMBIA
Revenue
$10 Million - $50 Million
Phone Number
-
Social Media

Employee Reviews: Insights on Salary, Culture & Work-Life

Gain authentic perspectives from current and former employees. These anonymous reviews offer invaluable insights into Citizens Bank's culture, work-life balance, management, and employee sentiment regarding salary satisfaction, bonus payouts, and benefits.
A supportive team and transparent leadership set the tone. There’s limited innovation, but processes run smoothly. Seeing clients achieve their goals through our work is incredibly rewarding. Supportive culture with excellent training opportunities.
Technology investments are cutting-edge but user-friendly. Supportive leadership and clear communication foster a collaborative work environment. I'm constantly learning new things and developing my skills in the financial services sector. Great benefits and competitive compensation packages. The use of advanced technology streamlines workflows, enhancing productivity and job satisfaction. Office ...
Privacy isn't sacrificed for convenience. Time-off policies are generous and flexible. Overall, it suits those who prefer predictability and stability. Cross-departmental projects broaden skills and visibility.
Training is sufficient, and benefits are standard. Compliance training is thorough but engaging. Mental health resources are promoted without stigma.
With employees across multiple divisions, there are endless opportunities to learn and advance. With employees across various specialties, knowledge sharing happens organically. Benefits include competitive salaries, healthcare, and retirement plans. Leadership is engaged and values employee contributions, encouraging creativity and continuous improvement.

Is Citizens Bank’s Pay Competitive? Salary Benchmarking Analysis

How does Citizens Bank’s compensation stack up against the market? This analysis visualizes their average salary compared to its industry benchmark and key peer companies.
Peer Company & Industry Benchmarking
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Average Salary ($/year)
Citizens Bank
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Industry Comparison
Our data shows that, on average, compensation at Citizens Bank is below the average for the U.S. Financial Services industry by approximately 37%. This positioning suggests their pay is below the market average within their sector.
See Your True Competitors
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What Is the Cost of Living Near Jackson?

Understanding the cost of living near Jackson is key to truly evaluating a salary offer or your current compensation at Citizens Bank.
Jackson's Cost of Living Index is approximately 78.4 (21.6% less expensive than US average; 8.8% less than MS average). State capital, very affordable housing. JATRAN. When planning your budget based on a salary from Citizens Bank, consider these typical monthly expenses:
Expense Category Estimated Monthly Cost Key Considerations / Notes
Housing (1-BR Apt Rent) $800 - $1,200+ A significant portion of Citizens Bank salary. Location choices impact this heavily.
Utilities (Basic) $150 - $250 Electricity, Heating, Cooling, Water etc.
Public Transportation $40 (JATRAN monthly pass) Essential for most commuters; car ownership is costly.
Groceries (Single Person) $360 - $540 Can be higher with more dining out or specialty stores.
Personal & Leisure $300 - $580+ Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual) $350 - $640+ Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes) $2,000 - $3,210+ This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

Most Common Questions About Citizens Bank

FAQ 1: What is the average salary for employees at Citizens Bank?
The average total compensation for employees at Citizens Bank is approximately $37 per hour. However, this is an aggregate figure, actual salaries can range significantly, typically from $32 to $42 per hour, depending on factors like job role, experience, and location.
FAQ 2: What is the lowest salary at Citizens Bank?
The lowest-paying job at Citizens Bank is with a salary of per hour. The lowest- paying job depends heavily on the specific role, location, whether it's an hourly or salaried position, and if it's full-time, part-time, or an internship. Generally, entry-level positions might represent the lower end of the pay scale.
FAQ 3: Does Citizens Bank offer cost-of-living adjustments (COLA) for employees in high-cost areas like Jackson?
While some companies offer formal COLA, many, including potentially Citizens Bank, incorporate cost of living considerations into their overall salary structure for different locations rather than as a separate, itemized adjustment. This means their base pay bands for roles in high-cost cities like New York City are generally set higher to account for these local market factors.
FAQ 4: What's the typical process for salary reviews and raises at Citizens Bank?
Most companies, likely including Citizens Bank, conduct formal salary reviews annually, often tied to performance evaluations. During these reviews, factors like individual performance, meeting goals, company performance, and market adjustments are typically considered for potential salary increases.