eClerx Customer Operations Salary

As of September 2026, the average hourly salary for employees at eClerx Customer Operations in the United States is $48. This translates to an approximate annual wage of $99,141. Salaries at eClerx Customer Operations typically range from $42 to $54 hourly, reflecting the diverse roles and experience levels within the company.
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Is eClerx Customer Operations’s Pay Competitive? Salary Benchmarking Analysis

How does eClerx Customer Operations's compensation stack up against the industry and its key competitors? Our salary benchmarking analysis provides a clear comparison. The chart below visualizes this comparison alongside select peer companies.
Competitor / Benchmark Avg. Salary Variance Primary Market Influence Factor & Explanation
Tugboat Inc $47
-0.5%
Suggests Tugboat Inc utilizes a highly similar base-plus-benefits compensation model.
Georgia Theatre Co $43
-9.3%
Georgia Theatre Co focuses strategically on recruiting and training entry-level apprentices.
Duo-tang $42
-12.1%
Duo-tang operates with a leaner overhead structure, impacting base wage offers.
stabilitylabs.com $50
+5.0%
Data suggests stabilitylabs.com's workforce skews heavily towards veteran, high-tenure roles.
Business Services Industry $59
+22.0%
Pay variances are driven by organizational scale, specialized skill requirements, or geographic cost-of-living factors.
Need More Granular Data? The analysis above provides a high-level market overview. To benchmark specific job codes, adjust for real-time cost-of-living changes, or access verified HR-reported datasets, upgrade to Salary.com for Business. Precision matters when building your compensation strategy.

Employee Reviews: Working at eClerx Customer Operations

Considering a career at eClerx Customer Operations? Explore authentic employee reviews to learn about the work environment, career growth opportunities, pay transparency and benefits. These first-hand insights can help you set realistic compensation expectations and make informed career decisions.
Opportunities for growth are everywhere. The compensation package is very competitive and is regularly reviewed to ensure it stays that way. The combination of great people, challenging work, and a supportive culture is unbeatable. Little things like good coffee and comfortable common areas make a difference in the day-to-day experience for everyone here.
The company invests in technology and innovation, making daily tasks efficient and less stressful. Benefits are solid, and there are regular opportunities for development and advancement. Every day brings a new challenge and an opportunity to learn something.
Teams communicate well, using modern tools and inclusive practices. My experience at this company has been nothing short of excellent. Working here has been a rewarding experience with ample opportunities for professional growth. I’ve found the company to be well-organized with a strong focus on clear communication. Processes are generally clear, and there's a good structure in place which helps i...
The company provided everything needed for a productive home setup. Benefits are comprehensive, with strong healthcare options and retirement plans. I never feel guilty about taking time off when needed, and the culture actively discourages burnout. They are always receptive and take the time to listen.
Great place to work with excellent benefits and professional development programs. The company is well-structured and operates efficiently, but the culture lacks warmth. Leadership encourages transparency and regular check-ins, which makes you feel seen and valued.

eClerx Customer Operations Overview

Website
www.eclerxcustomeroperations.com
Founded In
2002
Employees
25 - 50 employees
Industry
Business Services
Headquarter Address
1880 John F Kennedy Blvd Philadelphia Pennsylvania PA 19103
Revenue
$5 Million - $10 Million
Phone Number
+1 2674888750
Social Media
About eClerx Customer Operations
Our multi-disciplinary experts are committed to our clients for the duration of their engagement. Each diverse team of specialists is led by a forward-thinking eClerx Customer Operations Product Manager dedicated to improving customer experience and operational efficiencies. We operate as an extension of your company. We leverage our deep industry experience, advanced automation, and data analytic

What Benefits Does eClerx Customer Operations Offer Beyond Salary?

A competitive compensation package is more than just a salary. eClerx Customer Operations offers a comprehensive benefits package designed to support your health, financial future, and overall well-being. Below are the most common key benefits:
Social Security
401(K)
Disability
Healthcare
Pension
Time Off (days)
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What Is the Cost of Living Near Philadelphia?

Understanding the cost of living near Philadelphia is key to truly evaluating a salary offer or your current compensation at eClerx Customer Operations.
Philadelphia's Cost of Living Index is approximately 101.2 (1.2% more expensive than US average; 4.2% more than PA average). Major historic city, housing varies by neighborhood but can be high in Center City. SEPTA. When planning your budget based on a salary from eClerx Customer Operations, consider these typical monthly expenses:
Expense Category Estimated Monthly Cost Key Considerations / Notes
Housing (1-BR Apt Rent) $1,400 - $2,200+ A significant portion of eClerx Customer Operations salary. Location choices impact this heavily.
Utilities (Basic) $150 - $250 Electricity, Heating, Cooling, Water etc.
Public Transportation $96 (SEPTA TransPass monthly) Essential for most commuters; car ownership is costly.
Groceries (Single Person) $430 - $630 Can be higher with more dining out or specialty stores.
Personal & Leisure $400 - $750+ Dining out, entertainment, shopping. Highly variable.
Healthcare (Individual) $390 - $730+ Varies significantly by plan & employer contribution.
Subtotal (Excluding Taxes) $2,866 - $4,566+ This subtotal does not include income taxes (federal, state, local), which can significantly impact your take-home pay.

FAQs of eClerx Customer Operations

1. What is the estimated average total compensation at eClerx Customer Operations?

Salary.com estimates that the average total compensation package at eClerx Customer Operations, which can include base salary, potential bonuses, and benefits, is around $48 per hour . Total compensation provides a more holistic view of an employee's earnings.

2. How much does eClerx Customer Operations pay compared to Tugboat Inc?

The average annual salary at eClerx Customer Operations is $99,141, or an hourly wage of $48, in comparison to Tugboat Inc which pays $98,687 per year or $47 per hour.

3. What's the typical salary progression for an employee moving from an entry-level to a senior role at eClerx Customer Operations?

Salary progression from an entry-level to a senior role at eClerx Customer Operations can be significant, often involving several promotions and substantial pay increases. For example, an entry-level Analyst might see their salary potentially double or more as they progress to a Senior Manager or Director position over several years, assuming strong performance and development.

4. How can I determine if a salary offer from eClerx Customer Operations in Philadelphia is fair given the local cost of living?

To determine if a salary offer from eClerx Customer Operations in Philadelphia is fair, first compare the gross salary to our data for similar roles at eClerx Customer Operations and its competitors (see our similar company salaries section) . Then, critically, use our "Cost of Living Insights for Philadelphia" to understand its purchasing power.

5. Are promotions at eClerx Customer Operations usually accompanied by a significant salary increase?

Yes, promotions at eClerx Customer Operations are generally accompanied by a salary increase. The amount of the increase typically reflects the greater responsibilities, skills, and scope of the new role. The percentage increase can vary widely depending on the level of promotion and the company's compensation structure.