Customer Support Salary at Icare Labs BETA

How much does an Icare Labs Customer Support make?

As of April 2025, the average annual salary for a Customer Support at Icare Labs is $53,211, which translates to approximately $26 per hour. Salaries for Customer Support at Icare Labs typically range from $46,522 to $60,919, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Icare Labs Overview

Website:
icarelabs.com
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Biotechnology

Icare Labs is a company that operates in the Medical Devices industry. It employs 11-20 people and has $5M-$10M of revenue. The company is headquartered in Fort Lauderdale, Florida.

See similar companies related to Icare Labs

What Skills Does a person Need at Icare Labs?

At Icare Labs, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Care: Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
  3. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
  4. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  5. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

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Check more jobs information at Icare Labs

Job Title Average Icare Labs Salary Hourly Rate
2 Customer Service Manager $84,012 $40
3 Customer Service Representative $32,301 $16
4 Director, Account Management $174,049 $84
5 Phlebotomist $33,546 $16
6 Purchasing Agent $56,238 $27
7 Sales & Marketing Coordinator $49,923 $24
8 Administrative Assistant $44,781 $22
9 Director, Operations $160,872 $77
10 Vice President, Technology $254,537 $122
11 Lab Customer Service Representative $50,205 $24
12 Lab Technician $41,469 $20

Hourly Pay at Icare Labs

The average hourly pay at Icare Labs for a Customer Support is $26 per hour. The location, department, and job description all have an impact on the typical compensation for Icare Labs positions. The pay range and total remuneration for the job title are shown in the table below. Icare Labs may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $53,211 look to you?

FAQ about Salary and Jobs at Icare Labs

1. How much does Icare Labs pay per hour?
The average hourly pay is $26. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Icare Labs?
According to the data, the highest approximate salary is about $60,919 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Icare Labs?
According to the data, the lowest estimated salary is about $46,522 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.