Senior Tech Support Salary at Incora BETA

How much does an Incora Senior Tech Support make?

As of April 2025, the average annual salary for a Senior Tech Support at Incora is $91,035, which translates to approximately $44 per hour. Salaries for Senior Tech Support at Incora typically range from $78,945 to $107,268, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
incora.com
Size:
3,000 - 7,500 Employees
Revenue:
$500M - $1B
Industry:
Transportation

Incora is a leading provider of innovative supply chain management solutions. Beginning with a strong foundation in aerospace and defense, Incora also utilizes its supply chain expertise to serve industrial manufacturing, pharmaceuticals and beyond. Incora incorporates itself into its customers' businesses, managing all aspects of supply chain from procurement and inventory management to logistics and on-site customer services to support their broader operations. The company is headquartered in Fort Worth, Texas.

See similar companies related to Incora

What Skills Does a person Need at Incora?

At Incora, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Desktop Support: Desktop support is a type of technical support where a technician is called to fix a desktop system, or its supporting hardware, software in an organization or at a designated field site.
  2. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  3. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  4. Operating System: Maintaining software that runs on a computer that serves as an interface between computer hardware components and the user.
  5. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

Related Jobs

Jiffy
Dallas , TX

At Jiffy.com, we're America's go-to destination for the crafting processes. We empower crafters, small business owners, and hobbyists to turn their creative visions into reality with high-quality apparel, versatile transfer options, and custom shirts. Whether you're designing personalized creations or launching a business, we make the process fast, seamless, and fun. Join us as we deliver top-notch customer experiences and inspire a community of passionate makers! As a Technical Support Specialist, you'll be at the heart of our mission, ensuring our customers enjoy a smooth and exceptional journey. You'll help crafters, entrepreneurs, and creators overcome challenges, answer their questions, and succeed with their projects. From troubleshooting orders to assisting with print-ready artwork inquiries, your problem-solving skills and customer-first mindset will leave a lasting impact. You'll also play a crucial role in identifying and resolving technical issues and have a voice in shaping


Sponsored
4/8/2025 12:00:00 AM
MCI Careers
Dallas , TX

POSITION OVERVIEW: TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate. There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone. This is an entry-level position that offers on-the-job paid training. While prior contact center experience isnt required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job. To be considered for this position, you must complete a full application on our company careers page, including screenin


Sponsored
4/7/2025 12:00:00 AM
Thermal Edge Inc
Irving , TX

Position Summary: Assist the Technical Support Department functions in the repair of defective refrigeration units either through a telephone call or the physical repair of units returned to Thermal Edge. Essential Duties and Responsibilities: Repair warranty and non-warranty defective refrigeration units returned to Thermal Edge. Communicate with customers daily resolving technical issues on their units Provide part numbers and information on the air conditioners over the phone or by email Diagnose and repair air conditioners in the factory from returns Other Duties and Responsibilities: Provide phone troubleshooting support Quote spare parts Answer technical questions about Thermal Edge products Issue RMA’s using CRM Case base tracking software Participate in quality improvement activities to better the Thermal Edge brand Pay attention to details Alert the Technical Support Manager of repeat failures Recommend quality improvement procedures Qualifications: Build and understand the ba


Sponsored
4/6/2025 12:00:00 AM
Flowtec Group
Dallas , TX

Flowtec is seeking a Technical Service Representative to oversee the integrity and performance of customer environmental projects in the field. This role involves ensuring that products and equipment meet established standards by providing on-site technical support, troubleshooting issues, and developing solutions tailored to customer needs. Additionally, the representative will contribute to business growth by identifying opportunities to enhance customer operations and drive additional sales. Responsibilities: Evaluate fluid properties in polymer applications to ensure optimal performance. Provide technical support and solutions to plant operators and maintenance personnel. Assist with the installation, maintenance, and initial startup of polymer make-down equipment. Identify opportunities to increase product usage by aligning solutions with customer initiatives. Represent SNF at trade shows, customer training sessions, and promotional events to enhance business growth and customer s


Sponsored
4/6/2025 12:00:00 AM
Cognigy
Dallas , TX

About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy.AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. Our skilled #CognigyCrew are the people behind our cutting-edge technology and we are now looking for more talented people to join our global team. Why you'll love working at Cognigy - our promise to you We empower our people to be successful as part of a diverse, passionate and respectful team who are proud to be enabling customer and employee service that is loved by everyone. We do this by challenging each other to succeed and being enabled to do our best work. Encouraging and supporting growth is at the hear


Sponsored
4/5/2025 12:00:00 AM
Insight Global
Lewisville , TX

An employer is looking for a Technical Support Specialist in Lewisville, TX. This individual will be responsible for providing Tier 2 and Tier 3 support to resolve end user computing issues that come through the ServiceNow ticketing system. Day to day responsibilities will include: •Imaging laptops •Deploying and hooking up new-hire equipment (monitors, docks, etc.). •Equipment maintenance and repair •Installation of computer hardware & software •Operation and control of equipment and systems Supporting executive level leadership Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as requi


Sponsored
4/5/2025 12:00:00 AM
Freevoice Inc.
Dallas , TX

Job Description Job Description Technical Support Responsibilities: Must have excellent communication skills Working with and on a team so communication is spread throughout the team Critical thinking is a must Identifying hardware and software solutions. Troubleshooting technical issues. Resolving network issues. Installing and configuring IP phone hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Supporting the roll-out of new applications. Providing support in the form of procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Technical Support Requirements: CompTIA certification is a plus Experience in Linux or Cisco is a plus VICI Dial experience is a plus At least 1 year prior experience in tech support, desktop suppor


Sponsored
4/4/2025 12:00:00 AM
Baylor Scott & White Health
Dallas , TX

**About Us** At Baylor Scott & White Health, we prioritize the health of people, families, and communities. It's the largest healthcare system in Texas, focused on empowering you to live a healthy life. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our competitive benefits package empowers you to live well and provides: + Eligibility on day 1 for all benefits + Dollar-for-dollar 401(k) match, up to 5% + Debt-free tuition assistance, offering accessto many no-cost and low-cost degrees, certificates and more + Immediate access to time off benefits At Baylor Scott & White Health, your well-being is our top priority. Visit BSWHealth.com/Benefits to learn about all of our programs that supports mind, body and spirit Note: Benefits may vary


Sponsored
4/4/2025 12:00:00 AM

Check more jobs information at Incora

Job Title Average Incora Salary Hourly Rate
2 Vice President, Research & Development $315,935 $152
3 Warehouse Associate II $45,471 $22
4 Warehouse Associate III $51,530 $25
5 Warehouse Clerk $45,471 $22
6 Warehouse Team Member $45,471 $22
7 Warehouse Worker $38,967 $19
8 Senior Account Representative $87,745 $42
9 Senior Accountant $97,795 $47
10 Senior Benefits Administrator $94,400 $45
11 Senior Financial Planning & Analysis Analyst $207,309 $100
12 Senior Financial Systems Analyst $107,753 $52
13 Senior Manager, Customer Operations $120,373 $58

Hourly Pay at Incora

The average hourly pay at Incora for a Senior Tech Support is $44 per hour. The location, department, and job description all have an impact on the typical compensation for Incora positions. The pay range and total remuneration for the job title are shown in the table below. Incora may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $91,035 look to you?

FAQ about Salary and Jobs at Incora

1. How much does Incora pay per hour?
The average hourly pay is $44. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Incora?
According to the data, the highest approximate salary is about $107,268 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Incora?
According to the data, the lowest estimated salary is about $78,945 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.