Tech Support Salary at Inhand Networks BETA

Why You Want to Work Here: This is a great opportunity for someone who has some customer service experience and wants to get a position within a non-profit! We are a leading provider of educational reporting, data exchange, verification, and research services. We have a great internal culture, and this position would allow for a motivated recent grad to gain valuable experience in the nonprofit and educational services field. You would be working with a team of professionals to provide information to clients around the nation. Duties: Review and eliminate duplicate requests. Utilize databases simultaneously to review and resolve inquiries related to the applicable service. Clearly document all customer conversations in database system. Coordinate responses with the appropriate personnel if customer requires an escalated level of support. Contact entities as related to incoming calls and emails for follow up and resolution, as appropriate. Process incoming mail and faxes, as needed. Wil

Job Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. You will be responsible for addressing inquiries, resolving complaints, processing orders, and providing information about the company’s products and services. Key Responsibilities: Answer incoming calls and respond to customer inquiries efficiently and professionally. Provide accurate information regarding products, services, and policies. Handle and resolve customer complaints in a calm and professional manner. Assist with order placement, cancellations, returns, and other customer requests. Escalate unresolved issues to the appropriate department or supervisor. Document customer interactions, transactions, and follow-up actions. Maintain a high level of customer satisfaction by providing timely responses and support. Meet or exceed performance metrics, such as call handling time and customer satisfaction score

Job Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. You will be responsible for addressing inquiries, resolving complaints, processing orders, and providing information about the company’s products and services. Key Responsibilities: Answer incoming calls and respond to customer inquiries efficiently and professionally. Provide accurate information regarding products, services, and policies. Handle and resolve customer complaints in a calm and professional manner. Assist with order placement, cancellations, returns, and other customer requests. Escalate unresolved issues to the appropriate department or supervisor. Document customer interactions, transactions, and follow-up actions. Maintain a high level of customer satisfaction by providing timely responses and support. Meet or exceed performance metrics, such as call handling time and customer satisfaction score

Overview "We will go wherever we are needed and do whatever comes to hand." - Ballington & Maud Booth, Founders Volunteers of America (VOA) is a faith-based, nationwide nonprofit organization dedicated to helping those in need rebuild their lives and reach their full potential. The VOA network includes more than 16,000 full-time professionals empowering 1.5 million people annually through our 29 affiliates in 46 states. We provide hundreds of service programs, including those for seniors and people with disabilities, those experiencing homelessness, and those recovering from addiction. VOA is one of the nation's most comprehensive human services charities, offering programs for communities, individuals and families. VOA is seeking a Jr. Tech Support Specialist Intern to be an integral part of the Information Technology (IT) department as well as the Intern 2025 cohort team. The selected candidate will be a dynamic self-starter to work on supporting business systems and end-user devices

Dandelion Energy is revolutionizing home energy with high-performance geothermal heat pumps. We partner with leading home builders and multifamily developers to deliver sustainable, efficient, and cost-effective home heating and cooling. As we scale, we are committed to ensuring an exceptional customer experience for our partners. About the Role: We are seeking a Vice President of Customer Experience to lead our efforts in ensuring seamless, high-quality experiences for home builders and HVAC contractors installing our geothermal heat pumps. This role will drive customer support, process improvements, strategy, and communication to enhance satisfaction and drive repeat business. Key Responsibilities: Customer Relations & Support Oversee customer support operations for home builders, HVAC contractors and Dandelion’s homeowners, ensuring responsive, high-quality service. Manage phone support, technical assistance, and warranty support to troubleshoot issues efficiently. Lead quality revi

About the job Customer Service Support Specialist - TS/SCI with Polygraph Top Secret Clearance Jobs is dedicated to helping those with the most exclusive security clearance find their next career opportunity and get interviews within 48 hours. Job Description:Type of Requisition:Regular Clearance Level Must Currently Possess:Top Secret SCI + Polygraph Clearance Level Must Be Able To Obtain:None Suitability:Public Trust/Other Required:None Job Family:Systems Administration Skills:Job Qualifications:Customer Service, IT Tech Support, VTC Certifications:Experience:5 + years of related experience US Citizenship Required:Yes Job Description:Transform technology into opportunity as a Customer Service Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Suppor

RDTS is in need of a cleared Systems Engineer with strong proficiency in the Microsoft Exchange environment to support the U.S. Dept of Treasury in Washington, D.C. This position is full-time and 100% on-site. Qualified candidate will undergo an extensive federal background/clearance check. Tasks: Create and maintain knowledge base, configuration, and support documentation; Create documentation, diagrams, and flowcharts detailing automation and orchestration processes; Deliver cross-training to staff on specialized technology products; Provide input to various daily, weekly, and/or monthly reports as needed. Microsoft Exchange: Ensures the stability and integrity of Active Directory, MS Exchange 20132016, MS Skype, MS WSUS, and other MS technologies; Maintain Active Directory/Exchange management/administration; Supports and monitors Active Directory replication in multi-site environment; Manages Group Policy; Manages Active Directory trusts; Conduct Exchange and Active Directory script

Job Description Job Description A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here’s a general job description for this role: Job Title: Call Center Representative Job Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. You will be responsible for addressing inquiries, resolving complaints, processing orders, and providing information about the company’s products and services. Key Responsibilities: Answer incoming calls and respond to customer inquiries efficiently and professionally. Provide accurate information regarding products, services, and policies. Handle and resolve customer complaints in a calm and professional manner. Assist with order placement, cancellations, returns, and other customer requests. Escalate unresolved issues to the appropriate department or supervisor. Document c