Help Desk Lead Salary at Mcsi Inc BETA

How much does a Mcsi Inc Help Desk Lead make?

As of April 2025, the average annual salary for a Help Desk Lead at Mcsi Inc is $68,746, which translates to approximately $33 per hour. Salaries for Help Desk Lead at Mcsi Inc typically range from $62,116 to $75,670, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
petrocalc.biz
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Retail & Wholesale

MCSi Inc is a company that operates in the Utilities industry. It employs 21-50 people and has $5M-$10M of revenue. The company is headquartered in Saint Cloud, Minnesota.

See similar companies related to Mcsi Inc

What Skills Does a person Need at Mcsi Inc?

At Mcsi Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Help Desk: The activities involved in handling and resolving customer grievances and issues faster and efficient by a ticketing system.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Service desk: A service desk is the single point of contact between the service provider and users for everyday activities. Goal of a service desk is to provide resolutions for user requests as efficiently as possible.
  4. Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  5. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

Related Jobs

Chipotle Mexican Grill
Buffalo , MN

**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and


Sponsored
4/24/2025 12:00:00 AM
Chipotle Mexican Grill
Saint Michael , MN

**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and


Sponsored
4/24/2025 12:00:00 AM
Pizza Hut
Buffalo , MN

Description: Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts. Requirements: What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: We have a great culture at Pizza Hut and look for people with a similar mindset. You're the honest, energetic and approachable type; able to get along and communicate easily with people at all levels. You're never short of a smile and take real pride in your work; c


Sponsored
4/24/2025 12:00:00 AM
Panera Bread
Elk River , MN

Catering Lead PANERA CAFE CATERING LEAD Want to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed-every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for increases based on performance Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you'll thrive on our team. Our Catering Leads bring Panera to the community. As a Catering Lead at Panera, you are key to the success of our catering business. You help customers plan and select great Panera food for their events, you support their questions and needs, and you make sure their food is delivered when and how they need it. As a Catering Lead at Panera, you are asked to


Sponsored
4/24/2025 12:00:00 AM
Panera Bread
Saint Cloud , MN

Catering Lead PANERA CAFE CATERING LEAD Want to work in a place where you can learn, laugh, be supported, be yourself and reach your goals? If so, then Panera is for you. We do everything possible to earn your trust and help you succeed-every day, in every way. Come join the fun! Panera Perks: Competitive pay Eligible for increases based on performance Free Meals on shifts Career Growth Opportunities Paid vacation & holidays for full-time team members Medical, dental, vision, life insurance & 401(k) with match available Are you friendly, motivated, and hard-working? Up for a challenge? Ready to grow? If so, you'll thrive on our team. Our Catering Leads bring Panera to the community. As a Catering Lead at Panera, you are key to the success of our catering business. You help customers plan and select great Panera food for their events, you support their questions and needs, and you make sure their food is delivered when and how they need it. As a Catering Lead at Panera, you are asked to


Sponsored
4/23/2025 12:00:00 AM
Le Sueur Inc.
Montrose , MN

Lead Machinist 1st Shift Monday - Friday Location: Montrose, MN The Prototype CNC Machinist is responsible for engineering, manufacturing, and fabricating new parts, retrofitting and repairing parts per prints or samples, in order to create a product according to customer specifications. The Lead Machinist serves as the technical decision maker within the department as it pertains to process engineering, manufacturing and fabricating new parts, retrofitting and repairing parts per prints or samples, fixture design, programming, tooling and machining strategy in order to create a product according to customer specifications. Primary Responsibilities: Engineer the appropriate machining process using experience, guidance from the project manager/department lead, and company established procedures and "best practices". Establish design competency with Fusion 360 and/or PowerShape and programming competency with Fusion 360 and/or PowerMill. Design & build machining fixtures via CAD for the


Sponsored
4/23/2025 12:00:00 AM
Chipotle Mexican Grill
Buffalo , MN

**CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** As Kitchen Leader, you will learn how to prepare great food, grill meats, and saut vegetables. You are responsible for making sure our food is absolutely delicious. Youll order the food and train others to become future Kitchen Leaders. The Kitchen Leader helps ensure the quality and safety of Chipotles delicious food every day. They see to it that the kitchen is clean, organized and well stocked; and that the equipment is properly maintained and in good condition. Throughout the process they are serving as a role mo


Sponsored
4/21/2025 12:00:00 AM
Twin City Staffing
Clearwater , MN

Twin City Staffing is now hiring a landscaping crew lead in Saint Cloud! This landscaping crew lead is responsible for the installation and management of landscape and hardscape projects. The foreman must complete installations with precision and business-minded efficiency. Location: Saint Cloud, MN Hours:7 am - 3:30 pm, Monday - Friday Pay: $25 - $33/hr. Depending on experience Benefits of the landscaping crew lead: Exceptional Health Insurance HSA contributions Simple IRA - company match up to 3% Class A license reimbursement Direct Hire! Duties of the landscaping crew lead: Direct activities on the job site include but are not limited to coordinating workflow, hands-on work, and operating a variety of machinery Manage personnel effectively and efficiently Communicate production goals with crew members and clients Manage and work with any subcontracted companies such as irrigation, sodding, etc. Monitor all tools, equipment, and machinery for maintenance Track and record job expenses


Sponsored
4/20/2025 12:00:00 AM

Check more jobs information at Mcsi Inc

Job Title Average Mcsi Inc Salary Hourly Rate
2 Administrative Assistant $41,968 $20
3 Field Engineer $80,877 $39
4 Contractor $78,769 $38
5 Customer Service Representative $30,272 $15
6 Office Secretary $36,204 $17
7 Shop Foreman $68,060 $33
8 Welder Helper $36,933 $18
9 Business System Analyst $81,917 $39
10 Chief Executive Officer $665,127 $320
11 Pre-Sales $80,437 $39
12 Sales $49,153 $24

Hourly Pay at Mcsi Inc

The average hourly pay at Mcsi Inc for a Help Desk Lead is $33 per hour. The location, department, and job description all have an impact on the typical compensation for Mcsi Inc positions. The pay range and total remuneration for the job title are shown in the table below. Mcsi Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $68,746 look to you?

FAQ about Salary and Jobs at Mcsi Inc

1. How much does Mcsi Inc pay per hour?
The average hourly pay is $33. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Mcsi Inc?
According to the data, the highest approximate salary is about $75,670 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Mcsi Inc?
According to the data, the lowest estimated salary is about $62,116 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.