Medical West Customer Care Associate Salary

Customer Care Associate Salary at Medical West BETA

How much does a Medical West Customer Care Associate make?

$53,174 /year

As of May 2025, the average annual salary for a Customer Care Associate at Medical West is $53,174, which translates to approximately $26 per hour. Salaries for Customer Care Associate at Medical West typically range from $46,369 to $61,020, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

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Medical West Overview

Price a Job for my company
Website:
medicalwesthospital.org
Size:
<25 Employees
Revenue:
$10M - $50M
Industry:
Healthcare

Medical West's Women's Center provides care for newborns; the laboring and post-partum patient; patients requiring antenatal testing, observation, and treatment; and post-operative patients. The Women's Center is located on the fourth floor of the hospital. At Medical West Women's Center, we shower you with family-centered benefits and services to honor the high calling of parenthood and to give your baby a celebrated start: Settle into our spacious and private mother/ baby rooms, fully-equipped and designed for the entire birthing process: labor, delivery and recovery. Our inpatient "mini-spa" treatment gift bag overflows with shampoo, conditioner, stress-relieving body lotion and more for pampering and relaxation. A showering of baby gifts including a hat and tee-shirt. A special celebration steak dinner and sparkling juice in champagne glasses is prepared for you and the father on the night of your baby's birthday. Tune into your room's 24/7 infant care programming on the Newborn Channel covering 30 topics including breastfeeding, bathing, immunizations, adjusting to fatherhood, and car seat safety. Friends and family can log on to our Growing Family WebNursery for online picture viewing of your new bundle of joy. The latest technology in infant safety and security Access to lactation consultations (inpatient and outpatient) by certified specialists to help coach you and your baby on breastfeeding techniques. A deluxe chair that reclines to a sleeper and a flat screen TV to provide dad or a family member a comfortable overnight stay. Complimentary pre-natal courses educate, equip and prepare you to be the best parent you can be. Please join us at Medical West Women's Center and let our family care for yours. We make giving life the experience of a lifetime. To sign up for our complimentary pre-natal courses, or to take a tour of our Women's Center, please call 996-WEST. Check out our events calendar for a schedule of our current childbirth classes.

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What Skills Does a person Need at Medical West?

At Medical West, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Care: Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
  3. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
  4. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  5. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
See More Skills

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Check more jobs information at Medical West

Job Title Average Medical West Salary Hourly Rate
2 Clinic Office Manager $91,974 $44
3 Licensed Practical Nurse $42,876 $21
4 Strategic Account Executive $61,381 $30
5 Painter $44,099 $21
6 Patient Access Representative $30,572 $15
7 Patient Care Technician $27,600 $13
8 Hospitalist $207,119 $100
9 Clinic Manager $82,340 $40
10 Clinical Nutrition Manager $56,246 $27
11 Medical Scribe $31,032 $15
12 Physician Assistant $96,080 $46
13 Respiratory Therapist $61,671 $30

Hourly Pay at Medical West

The average hourly pay at Medical West for a Customer Care Associate is $26 per hour. The location, department, and job description all have an impact on the typical compensation for Medical West positions. The pay range and total remuneration for the job title are shown in the table below. Medical West may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $53,174 look to you?
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FAQ about Salary and Jobs at Medical West

1. How much does Medical West pay per hour?
The average hourly pay is $26. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Medical West?
According to the data, the highest approximate salary is about $61,020 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Medical West?
According to the data, the lowest estimated salary is about $46,369 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.