Customer Support Salary at Microtek Inc BETA

How much does a Microtek Inc Customer Support make?

As of April 2025, the average annual salary for a Customer Support at Microtek Inc is $58,482, which translates to approximately $28 per hour. Salaries for Customer Support at Microtek Inc typically range from $51,088 to $66,974, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

MicroTek Inc Overview

Website:
microtek.com
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
MFG Durable

Microtek International, Inc. designs, manufactures, and sells smart scanners and computer information peripherals in China and Taiwan. The company operates through two segments, Image Scanner and Optoelectronics. It offers NDT/RT film digitizers, line cameras, industrial inspections, and NTR inspecting software; software products, including digital archiving, document management, artworks management, bill management, and data management; X-ray films and application software; and gel electrophoresis and herbarium specimen. It also provides scanners, such as hi-speed flatbed, ADF, advanced imaging, large-scale artworks, object, fingerprint gels, and multispectral and anti-counterfeiting scanners, as well as entry-level and document cameras; and optical source devices, light instrument instruments, and light source manufacturing systems. Microtek International, Inc. was incorporated in 1980 and is headquartered in Hsinchu City, Taiwan.

See similar companies related to Microtek Inc

What Skills Does a person Need at Microtek Inc?

At Microtek Inc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Care: Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
  3. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
  4. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  5. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

Related Jobs

Clever
Westfield , MA

[Customer Service / Remote] - Anywhere in U.S. / Up to $28 per hour - As a Customer Support Representative at Clever, you will: Provide excellent customer service to clients through various communication channels such as phone, email, and chat; Troubleshoot and resolve customer issues and concerns in a timely and efficient manner; Maintain accurate and detailed records of all customer interactions; Escalate complex issues to the appropriate departments; Proactively identify and suggest solutions to improve customer satisfaction...Hiring Immediately >>


Sponsored
4/14/2025 12:00:00 AM
Clever
Windsor , CT

[Customer Service / Remote] - Anywhere in U.S. / Up to $28 per hour - As a Customer Support Representative at Clever, you will: Provide excellent customer service to clients through various communication channels such as phone, email, and chat; Troubleshoot and resolve customer issues and concerns in a timely and efficient manner; Maintain accurate and detailed records of all customer interactions; Escalate complex issues to the appropriate departments; Proactively identify and suggest solutions to improve customer satisfaction...Hiring Immediately >>


Sponsored
4/14/2025 12:00:00 AM
Clever
Manchester , CT

[Customer Service / Remote] - Anywhere in U.S. / Up to $28 per hour - As a Customer Support Representative at Clever, you will: Provide excellent customer service to clients through various communication channels such as phone, email, and chat; Troubleshoot and resolve customer issues and concerns in a timely and efficient manner; Maintain accurate and detailed records of all customer interactions; Escalate complex issues to the appropriate departments; Proactively identify and suggest solutions to improve customer satisfaction...Hiring Immediately >>


Sponsored
4/14/2025 12:00:00 AM
GreenSpark
Chicopee , MA

[Customer Service / Remote] - Anywhere in U.S. / Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will: Educate customers on our products and services; Troubleshoot and resolve customer issues; Maintain accurate and detailed records of customer interactions; Provide timely and professional responses to customer inquiries; Maintain a positive and empathetic attitude towards all customers...Hiring Immediately >>


Sponsored
4/14/2025 12:00:00 AM
GreenSpark
West Springfield , MA

[Customer Service / Remote] - Anywhere in U.S. / Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will: Educate customers on our products and services; Troubleshoot and resolve customer issues; Maintain accurate and detailed records of customer interactions; Provide timely and professional responses to customer inquiries; Maintain a positive and empathetic attitude towards all customers...Hiring Immediately >>


Sponsored
4/14/2025 12:00:00 AM
GreenSpark
New Britain , CT

[Customer Service / Remote] - Anywhere in U.S. / Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will: Educate customers on our products and services; Troubleshoot and resolve customer issues; Maintain accurate and detailed records of customer interactions; Provide timely and professional responses to customer inquiries; Maintain a positive and empathetic attitude towards all customers...Hiring Immediately >>


Sponsored
4/14/2025 12:00:00 AM
GreenSpark
Glastonbury , CT

[Customer Service / Remote] - Anywhere in U.S. / Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will: Educate customers on our products and services; Troubleshoot and resolve customer issues; Maintain accurate and detailed records of customer interactions; Provide timely and professional responses to customer inquiries; Maintain a positive and empathetic attitude towards all customers...Hiring Immediately >>


Sponsored
4/14/2025 12:00:00 AM
GreenSpark
Wethersfield , CT

[Customer Service / Remote] - Anywhere in U.S. / Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will: Educate customers on our products and services; Troubleshoot and resolve customer issues; Maintain accurate and detailed records of customer interactions; Provide timely and professional responses to customer inquiries; Maintain a positive and empathetic attitude towards all customers...Hiring Immediately >>


Sponsored
4/14/2025 12:00:00 AM

Check more jobs information at Microtek Inc

Job Title Average Microtek Inc Salary Hourly Rate
2 Admin Assistant $42,457 $20
3 Deputy Manager $68,995 $33
4 District Account Manager $58,840 $28
5 Engineer $80,698 $39
6 Health & Safety Specialist $101,876 $49
7 Key Account Representative $40,599 $20
8 Manager, Human Resources $110,281 $53
9 Manager, Office & Sales $122,627 $59
10 Operator $43,148 $21
11 Product Manager $141,572 $68
12 Quality Assurance and Qc $39,873 $19
13 Sales Coordinator $54,868 $26

Hourly Pay at Microtek Inc

The average hourly pay at Microtek Inc for a Customer Support is $28 per hour. The location, department, and job description all have an impact on the typical compensation for Microtek Inc positions. The pay range and total remuneration for the job title are shown in the table below. Microtek Inc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $58,482 look to you?

FAQ about Salary and Jobs at Microtek Inc

1. How much does Microtek Inc pay per hour?
The average hourly pay is $28. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Microtek Inc?
According to the data, the highest approximate salary is about $66,974 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Microtek Inc?
According to the data, the lowest estimated salary is about $51,088 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.