Technical Support Analyst Salary at New Horizons Worldwide Llc BETA

Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Our technology organization is transforming how we work at Smurfit Westrock. We align with our businesses to deliver innovative solutions that: Address specific business challenges, integrate processes, and create great experiences Connect our work to shared goals that propel Smurfit Westrock forward in the Digital Age Imagine how technology can advance the way we work by using disruptive technology We are looking for forward thinking technologists that can accelerate our focus areas such as building stronger foundational technology capabilities, reducing complexity, employing digital transf

Apex Systems is a seeking a geoscience professional for a GIS Analyst III opportunity with our wireless client. If interested, please apply directly to this posting or send your up-to-date word.doc copy of your resume/CV to Andrew Blankenship via ablankenship@apexsystems.com for immediate consideration. Title: GIS Analsyt III Location: Atlanta, GA 30309 Shift: 1st - Onsite Education and Experience: Required: 5+ of experience with Esri’s ArcGIS Pro 5+ years of experience with Safe Software’s FME Preferred: Bachelor’s degree in geography (GIS), engineering, computer science, or a related field Related Work Experience: Required: Expert ability in utilizing Safe Software’s FME to create and modify workspaces to solve complex problems Very good proficiency with Esri’s ArcGIS Pro Intermediate knowledge of linear referencing Intermediate knowledge of geometric networks Experience with UPDM Main Responsibilities: Technical project tasks, including database design, advanced GIS analysis and mod

The Shared Services group within a Global Manufacturing Organization is seeking a highly motivated and results-oriented Senior Business Analyst to join the Business Process Improvement (BPI) team. In this role, you will play a critical part in driving organizational transformation by identifying, analyzing, and implementing process improvements that reduce costs, enhance efficiency, and improve the overall customer experience. Hybrid 2-3 days/week in Cumberland, GA (near Smyrna) Key Responsibilities: Collaborate with business leaders and subject matter experts to identify and analyze business processes, pinpoint areas for improvement, and develop innovative solutions. Drive the entire project lifecycle, including scope definition, planning, execution, monitoring, and closure. This includes managing project timelines, budgets, and resources effectively. Utilize data analysis and reporting to quantify the impact of process changes, identify areas for improvement, and support data-driven

FCBH Desktop Support Analyst (730356) Atlanta, GA 30303(Onsite) Short Description: Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: Job Summary: Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations. While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st. Qualifications: •Associate's degree in a related field from an accredited college or university •OR Two years of experience at the lower-level Help Desk Ana

The Technical Support Analyst is responsible for providing advice and troubleshooting, determining, and implementing a plan for resolution for issues raised by external customers and internal resources. They work closely with many areas of the organization to include Client Services, Transformation, Engineering, and external customer resources in support of these objectives. Responsibilities include daily support process participation, customer advocacy and continuous support feedback to the Customer Success team. ROLES & RESPONSIBILITIES: Technical Services Functions Operates Care Logistics’ 24/7 technical support services in partnership with Manager, Customer Support Ensuring customer satisfaction post software implementation by independently providing support to customers who are experiencing problems or issues with a product or service. This may involve troubleshooting hardware or software problems, answering technical questions and providing guidance on product usage via email or

**Summary:** This role answers all inbound support calls, emails, and chats presented. This position resolves any customer support issues and escalates any technical issues to a Technical Support Analyst as needed. This position also updates documentation regarding issue troubleshooting and resolution. **Duties and Responsibilities:** + Answer inbound calls, creating issue ticket and documenting all issue details. Update ticket detail as needed until issues are closed. + Able to consistently produce high quality and high quantity of call resolution based on advanced system knowledge. This is demonstrated by supervisor observation as well as department skills testing. + Handle, document , and resolve or escalate any email issues presented **Education and Experience:** + 3 years of customer service in a call center environment preferred, 1 year required. + High School Diploma required. + College degree in Information Technology or Technical college degree preferred. **Required Skills:**

Under general supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Job Summary: Under general supervision for Fulton County Dept. of Health, the support analyst assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Works and communicates with state employees, internal customers, and/or external customers to provide information and services targeted to meet customer expectations. While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st. Qualifications: •Associate's degree in a related field from an accredited college or university •OR Two years of experience at the lower-level Help Desk Analyst 1 or position equivalent. •Note: An equivalent combination of education and job specific experience

About Ditto: Ditto is on a mission to unleash the full power of edge devices by removing all the plumbing required to build amazing applications. We bridge the digital divide by enabling real-time data synchronization-even when internet connectivity is limited or non-existent. Our peer-to-peer technology is trusted by major customers like Chick-fil-A and Delta Airlines, and we also work closely with the U.S. military on mission-critical connectivity solutions. As a fast-growing startup poised for a future IPO, our team is globally distributed, and our core values are trust, communication, and continuous improvement. We celebrate diversity and strive to create a team that encompasses a wide range of backgrounds, skill sets, and perspectives. About the position: Serve as the first point of contact for IT support within the organization, handling Tier 1 and Tier 2 support requests related to software, hardware, and networking. As a Service Desk Analyst, you will be responsible for: Incide