Data Support Specialist Salary at New York State Department BETA

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Systems Administration Job Qualifications: Skills: Enterprise IT, ITSM, Microsoft Office Certifications: None Experience: 1 + years of related experience US Citizenship Required: Yes Job Description: We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important. GDIT Technology Shared Services (TSS) is your place! You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. At GDIT, people are our differentiator. As a Data Center Operator supporting various health programs, yo

The Senior Instructional Technologist will be a member of the Production team in the Instructional Design and Development (IDD) unit at Excelsior University. Our team works closely with the IDD project teams to develop transformative, engaging, high-quality learning experiences for our students. As a Senior Instructional Technologist, you will partner with IDD team members to build and revise content in the learning management system (LMS). This is a full-time hybrid role with a minimum of two required days at Excelsior's home office of 7 Columbia Circle, Albany, NY with the remainder of the week worked from home. Essential Duties and Responsibilities include the following: Other duties may be assigned. Develop or revise learning content in the LMS in alignment with IDD's course design, guidelines, and best practices. Implement repairs to live courses, as needed. Evaluate features and tools available within the LMS to determine their deployment and implementation within our programs an

Description Provide support for child welfare applications and initiatives. Responsibilities: Provide CONNECTIONS user support via in-person, email and telephone Provide direct, on-site instruction to individual users and small groups Provide instruction on newly released functionality Deliver presentations to line staff Monitor compliance with data entry requirements Review training materials Provide technical assistance with data warehouse Required Skills: 36 months of experience providing IT support to users. 36 months of experience providing implementation support services. 18 months of experience providing onsite systems support in a child welfare environment. 18 months of experience in training staff in a child welfare application. Bachelor's Degree

Duties Description Under the direction of an Information Technology Specialist 4, SG25, the Information Technology Specialist 3, will work within the O365 Support unit of the Information Technology Operations and Infrastructure section. The incumbents primary responsibilities are managing and monitoring OAG's O365/M365 services and infrastructure including cloud and hybrid environments. The candidate will assist with the day-to-day administration and support of all O365 productivity and collaboration tools while working with agency staff and other IT teams to ensure all requests and project tasks are completed successfully and satisfactorily. Duties: •Manage and monitor OAG's O365 services including both production and test cloud and hybrid environments. •Manage the OAG's O365 tenants and all associated products including, but not limited to, Exchange Online, SharePoint, OneDrive, Teams, ExpressRoute, Entra Multi Factor Authentication (MFA) and other services. •Administration and monit

Duties Description The New York State Department of Financial Services seeks to build an equitable, transparent, and resilient financial system that benefits individuals and supports business. Through engagement, data-driven regulation and policy, and operational excellence, the Department and its employees are responsible for empowering consumers and protecting them from financial harm; ensuring the health of the entities we regulate; driving economic growth in New York through responsible innovation; and preserving the stability of the global financial system. The Department of Financial Services is seeking candidates for the position of Information Technology Specialist 2 in The Technology Bureau. Duties include, but are not limited to, the following: •Installs, configures, patches, and upgrades system applications; •Supports the installation of new systems and maintenance of existing systems while working closely with systems infrastructure staff (Windows and Linux), Database Admin

Duties Description Responsibilities include, but are not limited to: •Provide remote technical support via the Service Desk for NYSIF staff and external customers. •Address service requests and provide assistance to end users as it relates to NYSIF personal computing, both hardware and software. •Image computers. •Provide new employee onboarding support. •Configure mobile devices. •Support all ITS Teams with hardware deployments, installations and system maintenance. •Create and maintain user and instructional documentation. •Assist with the ITS hardware asset hardware inventory, including the maintenance of hardware inventory system data, participation in the annual Physical Inventory and hardware disposals. •Demonstrated ability to engage in good customer service skills when working with end users is required. •Ability to lift at least 25 pounds. #li-dni Minimum Qualifications Minimum Qualifications: •Be actively enrolled in a New York State college, university, or graduate program,

EOE Statement As an Equal Opportunity / Affirmative Action Employer, HANYS actively seeks candidates who are female, minority, disabled and/or veterans and will not discriminate in its employment practices due to an applicant's race; color; creed; religion; sex (including pregnancy, childbirth or related medical conditions); sexual orientation; gender identity or expression; transgender status; age; national origin; marital status; citizenship; disability; criminal record; genetic information; predisposition or carrier status; status with respect to receiving public assistance; domestic violence victim status; status as a protected veteran; or any other characteristics protected under applicable law. HANYS will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Position Technical Support Specialist Division DataGen Healthcare Analytics Desc

The Student Support Specialist is responsible for providing exceptional support to students and all internal/external stakeholders, ensuring their inquiries, concerns, and issues are resolved promptly and professionally. This role is critical in maintaining a positive user experience and supporting the overall success and needs of students. This is a full-time hybrid role with a minimum of two required days at Excelsior's home office of 7 Columbia Circle, Albany, NY, with the remainder of the days worked from home. Duties and Responsibilities: Review and promptly respond to student inquiries courteously and accurately via our communication channels while documenting and maintaining detailed records of interactions and resolutions. Provide online learning platform and academic course help. (i.e. materials, textbook and access code questions, accommodations for students with disabilities, academic appeals, course policy questions, course extensions) Support timely resolution of technical