Tech Support Salary at Orbit 360 Inc BETA

Project description The WellMed Tech Support Specialist will play a critical role in assisting the WellMed Helpdesk to support WellMed employees with technical issues. This project initiative focuses on providing timely and effective technical support to ensure smooth operations and uninterrupted productivity within the organization. The work location for this role is TX04X, and the candidate may need to adhere to varying work hours, including weekdays, Saturdays, and holidays, to meet the needs of the team and the organization. Responsibilities Accept Inbound Calls: Receive and handle inbound calls from WellMed employees reporting technical issues. Identify, Document & Troubleshoot: Identify, document, and troubleshoot technical issues reported by employees, ensuring accurate and comprehensive issue resolution. Contribute to Knowledgebase: Utilize and contribute to the internal knowledgebase to maintain an up-to-date resource for issue resolution. Effective Communication: Communicate

Role: Tech Support Specialist Location: San Antonio, TX JD: Work hours (ex. 9am-5pm day/night shifts rotating shifts etc)? 6a-10p, Mon-Fri, 8a-6p, Sat/Holidays Please provide a summary of the project/initiative that this candidate will be working on? candidate will be assisting the WellMed Helpdesk to support WellMed employee reported technical issues What are the top 5-10 responsibilities for this position (please be detailed as to what the candidate is expected to do or complete on a daily basis)? Accept inbound calls; identify, document & troubleshoot technical issues; utilize and contribute to internal knowledgebase; effectively communicate transfer of reported issues to internal/external teams; on-call support on rotation basis (2 - 3 weeks per year: Monday 10pm - Thursday 6am; Friday 10pm - Monday 6am) What does the ideal candidate background look like (ex: healthcare specific background specific industry experience etc.)? 1+ years PC support experience, 6+ months call center sup

IT TECH SUPPORT At Carr, Riggs & Ingram, your career path is just that-yours. We are strong believers in the notion that your career should adapt to and integrate into your life and not the other way around. We invite you to explore our opportunities and learn how CRI can help you reinvent your career path and shape your future. We are dedicated to uniting your professional passions with your individual personal pursuits, creating an empowered workplace for everyone-from interns and admins to staff accountants and future partners. At CRI, #EverybodyCounts. Essential Functions: IT Technical support team is responsible for working in a managed helpdesk environment: Install/configure/operate/maintain workstation hardware, Microsoft OS, various industry specific software and providing end-user support, via helpdesk. Provide feedback for maintaining installation and configuration procedures Contribute to maintaining system standards Identify approaches that leverage our resources and provid

Addison Central School District Technology Support Specialist Addison Central School District is seeking applicants for the position of Technology Support Specialist. The Technology Support Specialist is responsible for the support, maintenance and repair of information technology hardware, software and associated services. As part of the technology team, he/she provides professional customer service to staff and students to carry out the district's mission and vision. Qualifications: Bachelor's Degree in Computer Science, Information Technology or similar preferred, but not required with related experience or certifications. Experience with Windows clients, Apple clients, Chromebooks, Windows servers, networking, wiring, wireless technologies, Internet connectivity, and Google Apps for Education. Must have strong organizational, time management, and communication skills. Flexibility and ability to adapt to change are key. Experience working in a fast-paced environment is required. App

Overview: The Tech Support Supervisor is responsible for leading internal and external Technical Support teams. Establish and lead call center best practices to ensure client satisfaction and operational efficiency. Train new and existing team members on product, best practices, documentation procedures and customer service. Lead by example with a never give up attitude and technical problem solving skills. Work directly with clients regarding use of the software and issue escalation to ensure outstanding customer service. Responsibilities: Manage call center best practices. Recognize areas for improvement and develop action plans to present to management. Manage the Tech Support teams work and on-call schedules and rotations. Approve hourly employee timesheets. Coordinate and facilitate customer service training for Technical Support team. Develop and maintain technical operation manuals, parts lists, repair guides, troubleshooting guides and training materials. Document workflow and

Data Intelligence, LLC (DI) is seeking a highly skilled and experienced Senior Tech Support Specialist to support the operations at the Naval Surface Warfare Center, Port Hueneme Division (NSWC PHD) in Port Hueneme, CA. This position is integral to maintaining and enhancing the overall performance of critical systems within the operations. The ideal candidate will have a strong background in IT problem-solving and system maintenance, working closely with engineers to ensure seamless functionality across systems. As a Senior Tech Support Specialist, you will be responsible for analyzing complex IT issues, recommending preventative measures, and implementing effective solutions to meet user and operational needs. Job Responsibilities: Analyze complex IT problems, recommend procedures, and implement solutions for problem prevention. Collaborate with engineers to assess user needs and determine the most effective solutions to meet those needs. Maintain and enhance the overall performance o

Job Title: Tech Support Location: Moline, IL (Onsite) Duration: 6+ Months Job Description: • Working skill & experienced in Depot Mgmt/Config Center, Doing Life Cycle Mgmt of laptops, desktops, AV devices, smart devices, etc. • DWP skills (O365, Intune, Asset Management, Config Mgmt, SCCM, etc.) • Working knowledge on ServiceNow, SCCM tools include Microsoft products Config Center tech will oversee hardware and software configurations, device replacements, and collaborate with other IT professionals to execute small to large scale hardware deployment projects. This position will require some technical skill and background for day-to-day functions of the role. TYPICAL EXAMPLES: • Imaging/reimaging, setting up workstations/laptops, barcoding, and asset management • Troubleshooting and break/fix for laptops/desktops and coordinate hardware warranty repair • Break/fix repair of hardware • Proficiency in troubleshooting and resolving technical issues. • Ability to collaborate effectively wi

Who We Are At Platform Science, we're working to connect everything that moves. Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe. Our employees are an engaging, diverse group of people who believe in the power of great ideas. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation. We value thoughtful actions and empathy for others. We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team. About The Role Platform Science is looking for a qualifiedTech Support Specialist to join our Customer Success team here in San Diego, CA and assist our customers with technical issues associated with our products and ser