Head of Customer Support Salary at Physik Instrumente BETA

How much does a Physik Instrumente Head of Customer Support make?

As of March 2025, the average annual salary for a Head of Customer Support at Physik Instrumente is $208,084, which translates to approximately $100 per hour. Salaries for Head of Customer Support at Physik Instrumente typically range from $181,362 to $249,734, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Physik Instrumente Overview

Website:
physikinstrumente.com
Size:
100 - 200 Employees
Revenue:
$10M - $50M
Industry:
MFG Durable

Physik Instrumente GmbH & Co. KG develops, manufactures, and qualifies nanopositioning products and systems. Its products include piezo positioning components, which include single-axis scanning stages, piezo z scanners, multi-axis scanning stages, fast tip/tilt mirrors, piezo controllers, and sensors; piezoceramic actuators and motors, such as actuators and components, integrated piezo actuators, and piezomotors; and motorized positioning systems for travel ranges, such as linear positioning stages, XY stages, precision rotation stages, linear actuators, and motion controllers. The companys products also include hexapods and spaceFAB, magnetic direct drives, ultrasonic piezomotors, piezoceramic intertia drives, stepping drives, guiding systems, nanometrology sensors, electronic amplifiers, digital controllers, and software. Its products are used in scientific instrumentation, semiconductor manufacturing, microscopy and imaging processes, medical engineering, biotechnology, plant engineering, surface metrology, photonics packaging, materials research and processing, automation technology, and astronomy applications, as well as mechanics, electronics, and sensor engineering industries. The company offers its products through subsidiaries and distributors in Germany and internationally. Physik Instrumente GmbH & Co. KG was founded in 1970 and is headquartered in Karlsruhe, Germany with production sites in Germany and internationally. It has offices in the United States, Canada, Japan, China, the United Kingdom, Ireland, France, Italy, South East Asia, Spain, and Korea.

See similar companies related to Physik Instrumente

What Skills Does a person Need at Physik Instrumente?

At Physik Instrumente, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
  2. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  3. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  4. Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
  5. Customer Success: Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.

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Check more jobs information at Physik Instrumente

Job Title Average Physik Instrumente Salary Hourly Rate
2 Field Service Engineer $94,240 $45
3 General Counsel $353,169 $170
4 Head of Finance $121,438 $58
5 Head of Marketing Communications $174,483 $84
6 Project Manager $106,150 $51
7 Project Manager, Marketing $109,055 $52
8 Senior Mechanical Design Engineer $86,037 $41
9 Senior Technical Sales Engineer $82,404 $40
10 Chief Executive Officer $775,029 $373
11 Field Application Engineer $72,251 $35
12 HR Specialist $70,141 $34

Hourly Pay at Physik Instrumente

The average hourly pay at Physik Instrumente for a Head of Customer Support is $100 per hour. The location, department, and job description all have an impact on the typical compensation for Physik Instrumente positions. The pay range and total remuneration for the job title are shown in the table below. Physik Instrumente may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $208,084 look to you?

FAQ about Salary and Jobs at Physik Instrumente

1. How much does Physik Instrumente pay per hour?
The average hourly pay is $100. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Physik Instrumente?
According to the data, the highest approximate salary is about $249,734 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Physik Instrumente?
According to the data, the lowest estimated salary is about $181,362 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.