Customer Support Salary at Plexicomm Llc BETA

How much does a Plexicomm Llc Customer Support make?

As of April 2025, the average annual salary for a Customer Support at Plexicomm Llc is $52,464, which translates to approximately $25 per hour. Salaries for Customer Support at Plexicomm Llc typically range from $45,878 to $60,008, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Plexicomm LLC Overview

Website:
plexicomm.net
Size:
<25 Employees
Revenue:
$5M - $10M
Industry:
Telecom

Plexicomm LLC is a locally-owned and locally-based Binghamton, NY company that has succeeded in becoming the regional state-of-the-art Internet techology leader. As an ISP, Plexicomm pioneered the local use of proprietary wireless equipment to provide reliable, high-speed, always-on connectivity to the Greater Binghamton region. Dedicated to offering the most bandwidth per dollar, the company is also a leader in a wide range of Internet & communication services, including web hosting, server co-location, and IT services. Plexicomm also designed, installed and maintains Binghamton WiFi the free WiFi service in the City of Binghamton.

See similar companies related to Plexicomm Llc

What Skills Does a person Need at Plexicomm Llc?

At Plexicomm Llc, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Care: Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
  3. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
  4. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  5. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

Related Jobs

Clever
Cortland , NY

[Customer Service / Remote] - Anywhere in U.S. / Up to $28 per hour - As a Customer Support Representative at Clever, you will: Provide excellent customer service to clients through various communication channels such as phone, email, and chat; Troubleshoot and resolve customer issues and concerns in a timely and efficient manner; Maintain accurate and detailed records of all customer interactions; Escalate complex issues to the appropriate departments; Proactively identify and suggest solutions to improve customer satisfaction...Hiring Immediately >>


Sponsored
4/14/2025 12:00:00 AM
SeatGeek
Binghamton , NY

[Customer Support / Remote] - Anywhere in U.S. / $23.50 per hour / Health, dental & vision / 401k match / PTO / WFH stipend / Tickets to live events - As a Customer Service Event Expert at SeatGeek, you will: Resolve customer inquiries and issues in a timely and professional manner; Communicate effectively with customers through various channels such as email, phone, and chat; Provide exceptional customer service by actively listening, empathizing, and finding solutions; Research and troubleshoot technical issues related to ticket purchases, refunds, and venue policies; Collaborate with other team members to ensure consistent and accurate responses to customer inquiries...Hiring Immediately >>


Sponsored
4/14/2025 12:00:00 AM
SeatGeek
Endicott , NY

[Customer Support / Remote] - Anywhere in U.S. / $23.50 per hour / Health, dental & vision / 401k match / PTO / WFH stipend / Tickets to live events - As a Customer Service Event Expert at SeatGeek, you will: Resolve customer inquiries and issues in a timely and professional manner; Communicate effectively with customers through various channels such as email, phone, and chat; Provide exceptional customer service by actively listening, empathizing, and finding solutions; Research and troubleshoot technical issues related to ticket purchases, refunds, and venue policies; Collaborate with other team members to ensure consistent and accurate responses to customer inquiries...Hiring Immediately >>


Sponsored
4/14/2025 12:00:00 AM
J.D. Power
Endicott , NY

[Customer Support / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Agent, you will: Respond to customer inquiries and provide timely and accurate information; Troubleshoot and resolve customer issues in a professional and courteous manner; Maintain a high level of customer satisfaction by ensuring all interactions are handled with empathy and professionalism; Document all customer interactions and escalate complex issues to the appropriate department; Follow up with customers to ensure their concerns have been addressed and resolved; Communicate effectively with team members and management to report any trends or recurring issues...Hiring Immediately >>


Sponsored
4/13/2025 12:00:00 AM
Capital One
Endicott , NY

[Customer Support / Remote] - Anywhere in U.S. / Up to $64.8K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Agent at Capital One, you will: Communicate with clients, restaurants, vendors, and team members to deliver great service across dining, experiences, travel and luxury goods; Source content ideas to submit to our Content Team on a weekly basis; Complete end-to-end member requests... Hiring Immediately >>


Sponsored
4/13/2025 12:00:00 AM
Capital One
Ithaca , NY

[Customer Support / Remote] - Anywhere in U.S. / Up to $64.8K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Agent at Capital One, you will: Communicate with clients, restaurants, vendors, and team members to deliver great service across dining, experiences, travel and luxury goods; Source content ideas to submit to our Content Team on a weekly basis; Complete end-to-end member requests... Hiring Immediately >>


Sponsored
4/13/2025 12:00:00 AM
ARIVE
Binghamton , NY

[Customer Support / Call Center / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at ARIVE, you will: Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner; Utilize company policies and procedures to assist customers with account inquiries, product questions, and troubleshooting software; Collaborate with cross-functional teams to resolve customer issues and ensure a positive customer experience; Maintain accurate and detailed records of customer interactions and transactions; Actively listen and empathize with customers to understand their needs and provide effective solutions...Hiring Immediately >>


Sponsored
4/10/2025 12:00:00 AM
ARIVE
Ithaca , NY

[Customer Support / Call Center / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at ARIVE, you will: Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner; Utilize company policies and procedures to assist customers with account inquiries, product questions, and troubleshooting software; Collaborate with cross-functional teams to resolve customer issues and ensure a positive customer experience; Maintain accurate and detailed records of customer interactions and transactions; Actively listen and empathize with customers to understand their needs and provide effective solutions...Hiring Immediately >>


Sponsored
4/10/2025 12:00:00 AM

Check more jobs information at Plexicomm Llc

Job Title Average Plexicomm Llc Salary Hourly Rate
2 Engineer $72,395 $35
3 Office Manager $70,118 $34
4 Network Engineer $65,045 $31

Hourly Pay at Plexicomm Llc

The average hourly pay at Plexicomm Llc for a Customer Support is $25 per hour. The location, department, and job description all have an impact on the typical compensation for Plexicomm Llc positions. The pay range and total remuneration for the job title are shown in the table below. Plexicomm Llc may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $52,464 look to you?

FAQ about Salary and Jobs at Plexicomm Llc

1. How much does Plexicomm Llc pay per hour?
The average hourly pay is $25. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Plexicomm Llc?
According to the data, the highest approximate salary is about $60,008 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Plexicomm Llc?
According to the data, the lowest estimated salary is about $45,878 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.