Sales Support Salary at Record-Courier BETA

Customer Account/Sales Support Opportunity: + Hybrid schedule after training + Mon-Fri 8am-5pm + long-term job opportunity Job Description You will serve as the customer service representative responsible for supporting the two mid-west salespeople and their customers. Your duties include: Interacting with customers via telephone, email, online chat, or in person to provide support and information on products or services. Collecting and entering orders for products. Fielding customer questions and complaints; forwarding issues beyond your knowledge to the assigned specialist or other appropriate staff. Ensuring that appropriate actions are taken to resolve customers problems and concerns. Maintaining customer accounts. Providing timely communications to all internal departments and external customers. Managing and providing solutions to customer inquiries. Initiating and facilitating the customer complaint process. Processing returns and issuing credit in a timely manner. Collaborating

Overview : Provides timely and courteous service to internal and external clients by researching, analyzing and resolving service requests and complaints. Effectively answers questions related to existing contracts and products providing accurate, detailed and complete information. Accepts and processes payments and other policy transactions accurately and within specified parameters and guidelines. Is expected to utilize critical thinking skills to resolve issues and de-escalate client interactions, escalating to management when appropriate. Provides recruiting and marketing support by maintaining materials, compiling data, and submitting sources for candidate recruiting and lead opportunities. Partners with Agency and Sales Management teams to support the overall goals of the office. Works with minimal supervision and is makes an established range of decisions. Responsibilities: Provides professional and courteous service to internal and external clients; makes independent decisions

About Vibrantz Technologies Vibrantz Technologies ("Vibrantz" or "Company") is a leading global provider of specialty chemicals and materials solutions whose purpose is to bring color, performance and vibrancy to life. Every day, our employees, the products we make, and our valued customer partnerships are inspired by this purpose. Serving customers globally, our innovations are trusted in a variety of advanced materials, color solutions and performance coatings applications to enhance the hue, functionality, safety and environmental footprint of everyday consumer products. Our key competencies in particle engineering, glass and ceramic science and color technology enable benefits like more durable vehicles and batteries, easier-to-clean appliances, energy efficient roof tiles and bricks, stronger and more decorative glass, and eco-friendly paints. Headquartered in Houston, Texas, Vibrantz has over 60 manufacturing facilities and sales offices on six continents and employs roughly 4,00

The largest used car dealership in Ohio is booming with business and we need some great phone warriors! Are you a self starter? Do you practice and believe in providing A1 customer service? Are you motivated to advance your career? Do you like to stay busy? If yes, then we want Y O U! Summary The Customer Service Sales Support Representative is responsible for receiving, processing, verifying, and distributing information from inbound and outbound calls to include, but not limited to, inquiries on new and pre-owned vehicles, dealership generated internet leads, and providing general information. You will be speaking to a lot of people each day. The nice thing is that they are all WARM LEADS. (No cold calling) Essential Duties Work cohesively with the assigned sales staff to ensure customer follow up and engagement is being completed. Ensure all contacts are professional, courteous and noted in the system with a significant message which benefits the customer and dealership resulting in

Job Description Job Description In-House Marketing, Content Creator & Sales Support (Hunting & Manufacturing Industry) Location: Cleveland, OH (or within driving distance for weekly meetings) Compensation: Based on experience and negotiable (Salary + Potential Bonuses) Full-Time About Us XtraArm & AeroTech are bringing cutting-edge shooting rests, camera arms, and tactical attachments to serious hunters, outdoor content creators, and shooting sports enthusiasts. We’re also a high-quality machine shop producing precision parts for various industries. We’re looking to bring marketing in-house—someone who lives and breathes hunting, videography, and digital marketing—to take our brand to the next level. If you’re an avid outdoorsman who knows how to create killer content, run targeted ads, assist with sales, and grow engagement, this is your dream job. We are a fast-growing, family-owned company with huge opportunities for advancement and growth. This is your chance to get in early and pl

Job Description Job Description North American Coating Laboratories (NACL) is hiring a Technical Sales Coordinator to support our growing sales team. This role is critical in sales support and customer engagement, ensuring a seamless sales process from quoting to order fulfillment. Ideal for candidates with a bachelor’s degree and 1-3 years of experience in sales support, customer service, or administrative roles within a technical or manufacturing environment. What You’ll Do: Sales Support & Quoting – Prepare and manage quotes, track purchase orders, and follow up with customers to ensure accuracy. Customer Communication – Respond to inquiries, provide product information, and build strong client relationships. Order Processing & Coordination – Work with internal teams to ensure smooth order fulfillment and timely updates to customers. CRM & Data Management – Maintain accurate customer records in HubSpot and track sales activities. Process Improvement – Identify ways to streamline quo

The Customer Experience Associate will also work with multiple teams to improve the customer experience and ensure all customers have a positive experience within the JACK Entertainment brand. This will involve working with customer support colleagues, team managers, and Jack Entertainment casino clients to provide a world-class customer experience. Successful candidates are expected to show initiative, dedication, and willingness to take advice and direction. Must also be able to maintain excellent communication, both with internal and external Jack Entertainment clients and team members. The Customer Experience Associate will be a part of a team that is the voice of our brand. Essential Functions Provide excellent customer service via chat, email, and phone. Resolve complaints in a timely and efficient manner. Work with multiple teams to improve the customer experience. Be a subject matter expert on the betJACK mobile app and JACK Casino properties. Stay current on all offerings and

Job Description Job Description We are designer/manufacturer of industrial water treatment equipment in Cleveland, OH. We have an immediate need for an Administrative Assistant. For this position, we are seeking an energetic individual with a pleasant attitude to assist with administrative functions of our office. Responsibilities include answering phones, generating invoices and purchase orders, sales support, data entry, sorting, filing, other general office duties and light warehouse duties as needed. Requirements: • Highly accurate data entry and good attention to detail • Excellent typing skills • Great communication skills both verbal and written • Ability to multitask • Working knowledge of Excel, Word, and Quickbooks, or able to learn. • Excellent attendance • Hours will be 8:00-5:00