Server Salary at Rock & Reilly BETA

Additional InformationFull-Time Job Number25067987 Job CategoryFood and Beverage & Culinary LocationThe Ritz-Carlton Bal Harbour Miami, 10295 Collins Avenue, Bal Harbour, Florida, United States, 33154VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to

SECTION ONE: MCR Universal Role Standards-Hilton Miami Blue Lagoon EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests’ names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: all Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly ser

General responsibilities when working an Event Server job assignment can include: Greet guests and provide friendly customer service Take food and beverage orders Deliver and serve food and drink items to guests Monitor and maintain buffet stations to keep them stocked and organized Help set and bus tables Comfortable working in a busy environment Stand for long durations during shift Lift, move, and carry food items and trays Follow all sanitation and safety rules and regulations

The Server at the Hilton Garden Inn Midland is responsible for providing prompt, friendly, & accurate food service to our guests. This person will take food and beverage orders, serve food items to guests, and complete payment for guest orders. Responsibilities: Greet guests and give a clear and correct description of food and beverage options Deliver hot to order items from kitchen to tables Input orders into computer and secure accurate payment Prepare coffee as well as other specialized drinks Clear, clean, and reset tables for dining as needed Observe diners and respond to requests Complete daily inventory prep sheet Knowledge and familiarity of current food and beverage offerings Escort guests to tables as needed Ensure compliance with food safety and handling policies and procedures, i.e., product rotation, dating, labeling, and cleaning Assist in maintaining the cleanliness of the restaurant and surrounding areas Demonstrate knowledge of hours and available amenities of the hote

General responsibilities when working an Event Server job assignment can include: Greet guests and provide friendly customer service Take food and beverage orders Deliver and serve food and drink items to guests Monitor and maintain buffet stations to keep them stocked and organized Help set and bus tables Comfortable working in a busy environment Stand for long durations during shift Lift, move, and carry food items and trays Follow all sanitation and safety rules and regulations

The Server at the Hilton Garden Inn Hampton is responsible for providing prompt, friendly, & accurate food service to our guests. This person will take food and beverage orders, serve food items to guests, and complete payment for guest orders. Responsibilities: Greet guests and give a clear and correct description of food and beverage options Deliver hot to order items from kitchen to tables Input orders into computer and secure accurate payment Prepare coffee as well as other specialized drinks Clear, clean, and reset tables for dining as needed Observe diners and respond to requests Complete daily inventory prep sheet Knowledge and familiarity of current food and beverage offerings Escort guests to tables as needed Ensure compliance with food safety and handling policies and procedures, i.e., product rotation, dating, labeling, and cleaning Assist in maintaining the cleanliness of the restaurant and surrounding areas Demonstrate knowledge of hours and available amenities of the hote

The Bistro at the Courtyard by Marriott North Charleston is responsible for providing prompt, friendly, & accurate food service to our guests. This person will take food and beverage orders, serve food items to guests, and complete payment for guest orders. Responsibilities: Greet guests and give a clear and correct description of food and beverage options Deliver hot to order items from kitchen to tables Input orders into computer and secure accurate payment Prepare coffee as well as other specialized drinks Clear, clean, and reset tables for dining as needed Observe diners and respond to requests Complete daily inventory prep sheet Knowledge and familiarity of current food and beverage offerings Escort guests to tables as needed Ensure compliance with food safety and handling policies and procedures, i.e., product rotation, dating, labeling, and cleaning Assist in maintaining the cleanliness of the restaurant and surrounding areas Demonstrate knowledge of hours and available amenitie

The Server at the Courtyard by Marriott Milwaukee Downtown is responsible for providing prompt, friendly, & accurate food service to our guests. This person will take food and beverage orders, serve food items to guests, and complete payment for guest orders. Responsibilities: Greet guests and give a clear and correct description of food and beverage options Deliver hot to order items from kitchen to tables Input orders into computer and secure accurate payment Prepare coffee as well as other specialized drinks Clear, clean, and reset tables for dining as needed Observe diners and respond to requests Complete daily inventory prep sheet Knowledge and familiarity of current food and beverage offerings Escort guests to tables as needed Ensure compliance with food safety and handling policies and procedures, i.e., product rotation, dating, labeling, and cleaning Assist in maintaining the cleanliness of the restaurant and surrounding areas Demonstrate knowledge of hours and available amenit