Customer Support Salary at Salvona BETA

How much does a Salvona Customer Support make?

As of April 2025, the average annual salary for a Customer Support at Salvona is $62,932, which translates to approximately $30 per hour. Salaries for Customer Support at Salvona typically range from $55,004 to $72,068, reflecting the diverse roles within the company.

It's essential to understand that salaries can vary significantly based on factors such as geographic location, departmental budget, and individual qualifications. Key determinants include years of experience, specific skill sets, educational background, and relevant certifications. For a more tailored salary estimate, consider these variables when evaluating compensation for this role.

DISCLAIMER: The salary range presented here is an estimation that has been derived from our proprietary algorithm. It should be noted that this range does not originate from the company's factual payroll records or survey data.

Website:
salvona.com
Size:
25 - 50 Employees
Revenue:
$5M - $10M
Industry:
Pharmaceuticals

Salvona specializes in advanced encapsulation technologies that enhance performance, maximize stability, and control the release targets and triggers of active ingredients. The company offers off the shelf encapsulations, custom encapsulation services, and turn key formulation production (with flexible batch sizes) from its FDA-registered facility in Hamilton, NJ. Our team's experience, innovative spirit, and dedication allow clients to differentiate themselves and stand out in the ever competitive cosmetic, personal care, and pharmaceutical markets.

See similar companies related to Salvona

What Skills Does a person Need at Salvona?

At Salvona, specify the abilities and skills that a person needs in order to carry out the specified job duties. Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Customer Care: Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them.
  3. Customer Support: Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
  4. Problem Solving: Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
  5. Call center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

Related Jobs

City of New York
New York , NY

Job Description Within the Office of External Affairs is the Bureau of Customer Support Services Call Center. The DOHMH Call Center delivers enhanced customer service to the people of New York City by providing a single point of entry for all Department information and services. This mission is accomplished through a state-of-the-art customer service facility designed to provide clients, the general public, and the provider community with information about our services and programs; referrals, appointments and follow-up; health literature and education materials. The Call Center is seeking to hire a Call Agent. The Call Agent will be responsible for providing customer service by answering phones to ensure the public/customers are informed on the process and steps needed to order/correct birth certificates and/or death certificates in person, online or via mail. The Call Agent will also guide customers on how to check the status of orders placed using the new E-vital status portal or by


Sponsored
4/24/2025 12:00:00 AM
AM Consulting
Union City , NJ

Job Description Job Description Summary / Primary Role : The Quality Customer Support Representative is responsible for performing all tasks involved with Client Services. This position will involve learning and explaining services and products directly to consumers on behalf of all of our clientele. Principal Duties and Responsibilities of Quality Customer Support Representative: (Management may amend or assign duties and responsibilities to this job with appropriate notification) Follow directions and work as a team. Responsible for assigned customer sales accounts Responsible for the accuracy of all paperwork completed for new customer sales accounts Maintains training abilities for clients and consumers Responsible for accuracy of all entries for client services and sales Create all in-office projects and classroom training products Must be pleasant, professional, detailed communication skills Plan, coordinate, and execute customer outreach Comfort working with iPads and tablet-bas


Sponsored
4/23/2025 12:00:00 AM
ACI Inc
Elmont , NY

Ace Concepts is looking for our next Entry Level Customer Support Representativer to join our rapidly expanding Customer Service and Sales Team in the Long Island area! We are seeking a goal-oriented, determined, self-starting individual who can add to our team and the company's overall growth. Our Entry Level Customer Support Representative will be trained in various departments and learn to complete essential sales and administrative training. They will also receive leadership development, including the customer service and sales cycle. As a part of our Entry Level Customer Support Representative team, we strive to give our customers and clients a top-notch customer service experience and a seamless sales process, offering some of the industry's best and most well-known products. Focusing internally, we are looking for the right people who can grow organically with us from an Entry Level Customer Support Representative position. Training and development are provided weekly, and our n


Sponsored
4/23/2025 12:00:00 AM
Clever
Lakewood , NJ

[Customer Service / Remote] - Anywhere in U.S. / Up to $28 per hour - As a Customer Support Representative at Clever, you will: Provide excellent customer service to clients through various communication channels such as phone, email, and chat; Troubleshoot and resolve customer issues and concerns in a timely and efficient manner; Maintain accurate and detailed records of all customer interactions; Escalate complex issues to the appropriate departments; Proactively identify and suggest solutions to improve customer satisfaction...Hiring Immediately >>


Sponsored
4/23/2025 12:00:00 AM
Clever
Point Pleasant Beach , NJ

[Customer Service / Remote] - Anywhere in U.S. / Up to $28 per hour - As a Customer Support Representative at Clever, you will: Provide excellent customer service to clients through various communication channels such as phone, email, and chat; Troubleshoot and resolve customer issues and concerns in a timely and efficient manner; Maintain accurate and detailed records of all customer interactions; Escalate complex issues to the appropriate departments; Proactively identify and suggest solutions to improve customer satisfaction...Hiring Immediately >>


Sponsored
4/23/2025 12:00:00 AM
Clever
Brick , NJ

[Customer Service / Remote] - Anywhere in U.S. / Up to $28 per hour - As a Customer Support Representative at Clever, you will: Provide excellent customer service to clients through various communication channels such as phone, email, and chat; Troubleshoot and resolve customer issues and concerns in a timely and efficient manner; Maintain accurate and detailed records of all customer interactions; Escalate complex issues to the appropriate departments; Proactively identify and suggest solutions to improve customer satisfaction...Hiring Immediately >>


Sponsored
4/22/2025 12:00:00 AM
Clever
Red Bank , NJ

[Customer Service / Remote] - Anywhere in U.S. / Up to $28 per hour - As a Customer Support Representative at Clever, you will: Provide excellent customer service to clients through various communication channels such as phone, email, and chat; Troubleshoot and resolve customer issues and concerns in a timely and efficient manner; Maintain accurate and detailed records of all customer interactions; Escalate complex issues to the appropriate departments; Proactively identify and suggest solutions to improve customer satisfaction...Hiring Immediately >>


Sponsored
4/22/2025 12:00:00 AM
Cogent Infotech
New York , NY

Cogent Infotech is hiring forInformation Clerk (Customer Support / CSR)for our Direct Client,We are hiring for Best talent for our clients. Cogent InfoTech, a leader in consulting solutions, prides itself on delivering top-notch services and talent to our 150+ Government and 70+ Commercial clients. We are currently expanding our team to support one of our key clients more effectively. Below are more details about the Position: Job title: Information Clerk Location: Long Island City NY 11101 Duration: 6+ months Onsite Role Note: Candidate must have open availability from 6am to 12am and are able to work weekends and holidays. Job Summary/ Essential Job Functions: Must have previous customer service and call center experience. Requires sound knowledge of Word, Excel in addition to excellent communication skills. Use computer databases and information technology systems to research information needed to respond to and track the progress of responses to customer inquiries. Send escalation


Sponsored
4/20/2025 12:00:00 AM

Check more jobs information at Salvona

Job Title Average Salvona Salary Hourly Rate
2 QC Chemist $82,113 $39
3 Quality Control Lab Technician $62,745 $30
4 Senior HR Generalist $94,542 $45
5 Supervisor, Warehouse $69,188 $33
6 Head of Operations $319,396 $154
7 Lab Assistant $65,433 $31
8 Manager, Operations $115,506 $56
9 Manager, Regulatory $144,694 $70
10 Product Development Chemist $66,305 $32
11 Sales Administrator $101,509 $49
12 Sales Assistant $52,098 $25

Hourly Pay at Salvona

The average hourly pay at Salvona for a Customer Support is $30 per hour. The location, department, and job description all have an impact on the typical compensation for Salvona positions. The pay range and total remuneration for the job title are shown in the table below. Salvona may pay a varying wage for a given position based on experience, talents, and education.
How accurate does $62,932 look to you?

FAQ about Salary and Jobs at Salvona

1. How much does Salvona pay per hour?
The average hourly pay is $30. The salary for each employee depends on several factors, including the level of experience, work performance, certifications and skills.
2. What is the highest salary at Salvona?
According to the data, the highest approximate salary is about $72,068 per year. Salaries are usually determined by comparing other employees’ salaries in similar positions in the same region and industry.
3. What is the lowest pay at Salvona?
According to the data, the lowest estimated salary is about $55,004 per year. Pay levels are mainly influenced by market forces, supply and demand, and social structures.
4. What steps can an employee take to increase their salary?
There are various ways to increase the wage. Level of education: An employee may receive a higher salary and get a promotion if they obtain advanced degrees. Experience in management: an employee with supervisory experience can increase the likelihood to earn more.