Tech Support Salary at Sau 16 BETA

We're leading the way in redefining the workwear category. Our mission is to engineer better boots and apparel for our country's tradesmen and women by working directly with real workers to learn what they actually need to execute their jobs. The BRUNT team is not only devoted to improving on the old workwear standards, but we're also creating a community that tradesmen and women can call their own. From our weekly hangouts at the BRUNT Garage, to hosting events across the country, we're all about getting boots on the ground and building something real with the BRUNT crew. What You'll Do: In this role, you represent BRUNT. You will engage with our customers using phone, chat and email channels. Your aim is to not just solve problems, but to build fanatical, lasting relationships. This means that you need to ensure our customers' needs are understood and their expectations exceeded. This position is classified as non-exempt hourly and requires daily time and attendance tracking. You sho

Customer Support Representative (Hybrid – Wilmington, MA) Full-Time | Permanent | $55,000–$70,000 + 5% Bonus 2–3 Openings Available Are you a customer-focused professional with B2B experience and a knack for technical products? We’re hiring Customer Support Representatives to join a fast-growing, industrial manufacturing company based in Wilmington, MA. These are permanent, full-time roles with long-term career potential and excellent opportunities for growth. Schedule & Location: Training/onboarding will be fully onsite After onboarding, the role will transition to a hybrid schedule (4 days onsite, 1 remote) Key Responsibilities: Handle inbound inquiries from business clients (B2B), delivering high-touch, white-glove service Understand and support a technical product line used in industrial and cleanroom applications (e.g., food & beverage manufacturing, pharmaceutical environments) Provide accurate information on product specs, order status, and lead times Enter and manage data using

Job Description Job Description At our company, we believe in the power of community and the impact of meaningful connections. We have partnered with top telecommunication companies to help customers in our local communities access some of the best products and services in the market! We are looking for a passionate and future-focused Customer Care Agent to join our growing team! If you’re eager to build meaningful connections with new people, thrive in a setting outside a cubicle, and want to develop your career into something valuable, this is the perfect opportunity for you! Key Responsibilities of the Customer Care Agent: Assist in implementing marketing campaigns designed to drive sales, customer service, and brand growth Act as the first point of contact for new and existing customers for all questions, comments, and concerns regarding their services Collaborate with the Customer Care Agent team to ensure flawless execution of direct sales and customer service initiatives Educate

Schneider Electric IT Corporation seeks a VIP Customer Experience and Quality Manager in Andover, MA. Job Description: Act as the single point of contact for the Strategic Account Executive regarding customer experience, satisfaction, and quality matters, across all geographies and SE organizations. Support UPS Offers purchased by one of Schneider Electric's largest global strategic accounts. Act as the customer advocate for the assigned account and serve as the customer’s single escalation point for any issues affecting their experience. Ensure fast, effective resolution of issues through coordination and communication. Maintain responsibility for all aspects of the customer’s Quality Reliability Program. Perform complex data analytics and drive completion of root cause analysis and improvements that will improve the customer’s “annual failure rate.” Position is eligible for 100% remote work, reporting to company headquarters. Maintain responsibility for all aspects of the customer’s

Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites throughout the service area and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking a bilingual (English/Spanish) Customer Support Center Representative. Customer Support Center Representatives perform all functions necessary to ensure calls are handled efficiently and professionally promoting overall patient satisfaction. Promptly answers all incoming calls in a polite and professional manner. Directs calls to the appropriate departments. Schedules appointments and reviews appointment details, date, time, location, and clinic

Must be able to work 4 AM-12:30 PM EST. We are seeking an experienced and proactive Customer Experience Specialist to join our team in a remote role that blends Customer Service and Customer Experience responsibilities. This position is critical to bridging operational support and long-term relationship management, primarily for our international customers, especially during early morning hours—but also extending support to other customer segments as needed. In this role, you will take ownership of onboarding, training, and sustaining strong partnerships with our global network of Pharmaceutical Manufacturing Facilities (PMFs). You will act as a trusted clinical and operational resource for our international stakeholders—ensuring platform adoption, regional consistency, and a superior customer experience. This role requires flexibility and availability to work the assigned shift from 4:00 AM to 12:30 PM EST, Monday through Friday, including select holidays as needed. Key Responsibiliti

We are seeking a Customer Support Specialist to be the primary point of contact for our customers. This role requires an individual who excels at multitasking, remains calm under pressure, and has a customer-first mentality. You will answer calls, chats, and emails, provide exceptional customer service, onboard new customers, and support ongoing customer success initiatives. While prior experience with CRM tools like Hubspot is a plus, we are willing to train the right candidate. The role demands excellent communication skills, technical aptitude, and the ability to manage multiple communication channels simultaneously. Key Responsibilities: Serve as the primary point of contact by promptly and professionally answering customer inquiries via phone, online chats, and emails. Engage proactively with clients through all communication channels to establish strong relationships and deliver outstanding customer support. Efficiently multitask across communication channels while managing custo

This position is open to either Part or Full-time. This is a temp to hire position. This is a 100% on-site position. Only candidates within a commutable distance to Andover, MA will be considered. Summary/Objective The Customer Support Representative is responsible for providing superior customer service, responding to customer inquiries, providing administrative support to the Billing Department, and front desk coverage. Essential Functions Provides telephone and online support to policyholders, agents, and other Andover business units. Possesses substantial knowledge of the billing processes in order to accurately respond to inquiries. Obtain a deep understanding of various applications and websites in order to adequately troubleshoot customer issues. Make telephone calls to agents or insureds in order to verify information and respond to inquiries. Continuously considers ways to enhance the overall efficiency of the Billing processes. Perform any task requested by the Supervisor tha