Tech Support Salary at Sct Global BETA

A non-profit in New York City is looking for a Tech Support Analyst to join their growing team. Responsibilities: Provide exceptional customer service in-person, via phone and email as appropriate Resolve help desk issues, including troubleshooting hardware and software issues Open, track, document, escalate, resolve, and close each problem/inquiry/request in our service management system Collaborate with other technical team members to provide excellent service to the user community Walk users through steps to help them resolve their technical problems Additional relevant tasks, as needed Qualifications: Bachelor's degree in a related field 2+ years of hands-on experience in an end-user desktop support role Strong customer service orientation with a helpful, solution-focused mindset Expert knowledge supporting Microsoft Windows 10, Active Directory, and Microsoft Office 365 applications Basic understanding of networking fundamentals (e.g., IP addressing, DNS, VPN troubleshooting) Soli

Overview: Were seeking a customer-oriented Technical Support Engineer (PaaS Developer) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers and/or Level 1 Support Engineers and should provide quick and accurate support. Driving exceptional outcomes with purpose-built solutions. Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. Were problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most innovative enterprises thrive. If you crave problem-solving, finding improvement in process, learning, and working within a diverse global team, you're the fit we're looking for. Join our global team of experts a

About Campus Campus is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed, but outcomes haven't. Traditional college hasn't kept up with the aspirations of today's students-and they can't afford to wait. At Campus, we've built a two-year, accredited college where students learn from top professors at universities like Princeton, Stanford, and Howard, in live, online classes. Our students graduate with in-demand business and AI skills-ready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Company's Most Innovative Companies of 2024. We're backed by an exceptional investor team that believes deeply in our vision for the future of education, including Ge

Job Description Job Description Technical Support Responsibilities: Must have excellent communication skills Working with and on a team so communication is spread throughout the team Critical thinking is a must Identifying hardware and software solutions. Troubleshooting technical issues. Resolving network issues. Installing and configuring IP phone hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Supporting the roll-out of new applications. Providing support in the form of procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Technical Support Requirements: CompTIA certification is a plus Experience in Linux or Cisco is a plus VICI Dial experience is a plus At least 1 year prior experience in tech support, desktop suppor

Therapy Associates takes pride in the relationships we have with our providers! Our admin staff is available to support its Early Intervention practitioners by working with service coordinators and families to ensure that all cases are handled with the utmost care and professionalism. We have active tech support and an interactive website to streamline all your service logging and billing responsibilities. We have: Supportive full time case managers Competitive rates Cases in the specific areas where you want to work Flexible scheduling Web based forms and logging Job Summary: The Speech Pathologist will treat clients with speech or language disorders, formulate individualized treatment programs, keep appropriate records, and inform agency and parents about students' progress. Duties/Responsibilities: Provides services to clients according to treatment plan, evaluates, and maintains records of clients' progress. Reports progress to parents. Suggests activities parents can do with their

Overview: Were seeking a customer-oriented Technical Support Engineer (Virtualization) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers and/or Level 1 Support Engineers and should provide quick and accurate support. Driving exceptional outcomes with purpose-built solutions. Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. Were problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most innovative enterprises thrive. If you crave problem-solving, finding improvement in process, learning, and working within a diverse global team, you're the fit we're looking for. Join our global team of experts a

Overview: Were seeking a customer-oriented Technical Support Engineer (App Services) to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers and/or Level 1 Support Engineers and should provide quick and accurate support. Driving exceptional outcomes with purpose-built solutions. Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. Were problem solvers, engagers, and creative thinkers who always strive to help our customers succeed. Our agile, relationship-based support helps the largest, most innovative enterprises thrive. If you crave problem-solving, finding improvement in process, learning, and working within a diverse global team, you're the fit we're looking for. Join our global team of experts and

POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. As a Customer Care Agent, you will play a crucial role in our organization by providing exceptional customer support and resolving customer inquiries. You will utilize your excellent communication skills and customer-focused approach to build positive relationships with customers and ensure their needs are met. To be considered for this role, you must complete a full application on our company careers page, including all screening questions. POSITION RESPONSIBILITIES: Key Tasks and Responsibilities: Handle inbound customer service calls in a professional and courteous manner. Assist customers with inquiries, complaints, product information, and service-related issues. Troubleshoot and resolve