IT Support Specialist Salary at The Noesis Group BETA

Job Summary: We are seeking a Technical Support Specialist with a strong background in solar energy, battery storage, and electrical systems to join our team. The ideal candidate will have hands-on experience with residential or commercial solar installations, battery storage solutions, inverters, and electrical wiring. This role involves providing technical support, troubleshooting, and customer assistance, ensuring a seamless experience with our energy solutions. Key Responsibilities: Customer Support & Troubleshooting: Deliver exceptional customer service via phone, email, and chat, assisting with solar product inquiries, technical troubleshooting, warranty claims, and post-sales support. Technical Expertise: Maintain up-to-date knowledge of solar panels, battery storage, inverters, charge controllers, electrical wiring, and energy management systems to educate and assist customers. Installation & System Guidance: Provide basic installation support, electrical wiring guidance, syste

At Gunderson Dettmer, you'll find people passionate about making an impact while working alongside pioneering founders and innovators. In addition to offering competitive salaries, we also offer an excellent benefits package, which includes comprehensive medical, dental and vision coverage; 401(k) Profit Sharing Plan; Flexible Spending Account, Paid Time Off and fertility and family building support. Gunderson Dettmer is seeking an experienced Technical Support Specialist to work in our Silicon Valley office. The Technical Support Specialist's role is to deliver high quality technical assistance to end-users in the organization. This role encompasses efficient and effective customer service skills to troubleshoot hardware and software issues as well as providing training on the use of various types of hardware and software programs in support of business objectives. This individual is responsible for the joint monitoring of a dedicated Service Desk phone and email for end-users to use

Description RSM's unique approach develops critical thinking and has built excellence in math since 1997. Recently featured by NPR and the Atlantic magazine as one of the players in the "Math Revolution" and ranked one of the best schools in the world by the Johns Hopkins Center for Talented Youth, RSM helps children of all levels build a solid math foundation and develop their critical-thinking and problem-solving skills. For nearly two decades, RSM students have consistently achieved remarkable scores on standardized tests and in national and international math competitions, although attaining top test scores is just one of the benefits of our program. RSM helps students of all levels become more confident in math and develop a deeper understanding of the subject. RSM is growing and hiring an IT Support Specialist to support our North California region Core Competencies: Exceptional oral and written communication skills Strong technical knowledge and troubleshooting abilities Capable

Why ClearSource? ClearSource is passionate about our Core Values! Customer First - We share an intense passion for creating an exceptional customer experience. Personal Accountability - Commit to do the right thing and do it. Humble Courage - Be brave enough to seek, deliver, and accept feedback. Hungry - Do your best every day to make great things happen. Happy & Healthy - Choose well, live well. Do these values resonate with you? ClearSource is seeking for a dependable Technical Support Specialist to join our Service Desk team. What you will do as Technical Support Specialist Diagnose and resolve technical issues via phone, chat, email, or remote access tools. Issue troubleshooting and resolution on a wide variety of PC, Windows, software, and connectivity issues (including tickets escalated from other techs) Perform routine system maintenance and updates. Assist clients with setting up and configuring IT systems, including desktops, laptops, printers, and mobile devices. Maintain ac

As a Technical Support Specialist at FreeBalance, you will have the opportunity to contribute to our on-going success by delivering quality and timely technical services during the implementation of our products to our customers for all project deployments. Drawing upon your product/database/solutions expertise and serve as a subject matter expert for technical analysis and specification efforts Main responsibilities Installation and maintenance of FreeBalance Application Analyse the system and database logs and help support team to identify system issues. Maintaining and updating the technical documents. Development and deployment of custom reports and dashboards based on the project needs. Provide necessary technical support to Research & Development team. Analyse the new technical requirements, document the requirement, and share with the solution team. Monitoring the system performances & utilization of servers & database. Act as primary technical contact for the client during depl

Location: Fremont, CA (NO relocation) The Global Infra group develops engineering tools specialized to drive efficiency and productivity across data warehouses. Our primary responsibility is to provide technical assistance as a service for data engineers, data scientists, and software engineers. We use a lot of internal customer tools and frameworks to accomplish these engineering tasks. The Infra Engineering Support (IES) specialist will become a domain expert in our data tools and provide front line support services (e.g., moderating groups, answering support questions, and improving documentation). Additionally, the IES specialist will perform advanced debugging and troubleshooting to independently resolve and escalate more complex issues to on-call engineers, investigate alerts and failed tests, identify and surface trends to the product teams, and provide insights regarding the voice of the user. Additional responsibilities and opportunities for advancement will be provided based

Seeking motivated individuals committed to delivering exceptional customer service for our customers. RESPONSIBILITIES Provide top notch support to customers via phone and email Troubleshoot and exercise excellent judgement to address customer issues Take ownership of tasks and bring them to completion Make recommendations to improve service based on feature requests and bugs Outbound call to potential customers to answer questions and book appointments QUALIFICATIONS Minimum 1-2 years of experience in customer service Positive attitude and commitment to providing a great customer experience Excellent written and verbal communication skills Detail-oriented and highly-organized Exceptional time management skills and ability to respond to inquiries quickly and effectively Tech savvy and able to guide customers and mechanics through app and site Bachelor's degree or equivalent We offer competitive pay / equity / benefits and other perks. Beyond that, we offer an opportunity to build somet

Job Description Job Description We are looking for an organized, detail-oriented Mortgage Administrative Assistant who will provide administrative support to the office, greet visitors, answer phone calls, and coordinate office activities. The Mortgage Administrative Assistant will also be responsible for handling basic clerical tasks, such as filing, data entry, and processing mail. Mortgage Administrative Assistant Duties and Responsibilities Greet visitors, answer phone calls, and respond to inquiries in a professional and courteous manner Manage incoming and outgoing mail, including sorting, distributing, and processing Provide administrative support to the office, such as filing, data entry, and document preparation Set up and maintain filing systems and databases Maintain office supplies and equipment, including ordering materials as necessary Process and track invoices and payments Schedule and coordinate meetings and other office events Assist with special projects and other ta