Tech Support Salary at Utopia Lighting BETA

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Job Title: Tech Support & Customer Service Specialist Position Type: Full-Time Location: Greater Los Angeles Area (On-site at Third-Party Warehouse) Salary Range: $60,000 USD/year Job ID#: 153809 Responsibilities: Provide technical support and troubleshooting for returned products, primarily from Amazon customers. Perform basic repairs on electronic pet products, especially those with sensor components. Identify whether returned products are repairable or should be scrapped, and document findings accordingly. Repack repaired items for resale or recycling according to internal SOPs. Work on-site at the warehouse, coordinating repairs, product evaluations, and inventory status updates. Communicate with the head office team in China regarding repair guidelines, SOP updates, and product improvements. Assist with customer service inquiries related to returned or defective products. Help build and maintain SOPs for product repair and recycling processes. Requirements: Hands-on technical or r

Onsite Tech Support- Senior Associate Onsite Tech Support - Senior Associate is responsible for providing local operational support for an office or group of offices. This position requires both excellent customer service and problem solving skills along with experience leading projects. The candidate must possess a process and project orientated mindset and be proficient working individually as well as part of a larger team. The ideal candidate has knowledge on a wide range of technology and be able to leverage it against a wide range of technical issues. Great communication skills are a must. The candidate must be a highly motivated and self-reliant individual with a desire to better themselves. JOB FUNCTIONS Issues Management and Resolution •Analyze issues and formulate solutions •Troubleshoot system, application and hardware issues •Ensure customer is updated on ticket progress •Work directly with customers to solve problems •Utilize internal IT Knowledge Base to both provide and f

Overview: Appliance Tech Support Specialist $24/hr - $27/hr Montebello, CA (Hybrid, 3 Days Onsite) Contract to Possible Hire Hours: 3 days onsite each week Start time is 8:30am-5pm We are looking for a Appliance Tech Support Specialist. This is a contract to possible hire opportunity in Montebello, CA. This professional will handle support and technical troubleshooting of company commercial equipment acting as the liaison between field personnel and customers when handling any product-related issues. Qualifications: Must provide award-winning customer service. Educational or hands-on knowledge of amperage/voltage/electrical machinery is required. Ensures compliance guidelines are met when documenting all activities within the customer database. Extensive use of administrative software to schedule and coordinate. Complies with applicable laws, regulations, standards, policies, and procedures. Participates in an on-call rotation to provide technical assistance to customers, available to

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. Supports retail operational, service, accounting, and compliance-related activities within a Wealth Center. Manages completion of branch transactional activities while supporting client alternative delivery channel alternatives. Ensures a premium client experience within the Wealth Center channel and works with Center Manager and the center team to support these efforts. As the Client Experience Associate, you will: Ensure the overall appearance of the branch is appropriate and proper stocking and placement of collateral. Manage the provision of ser

Job Description Job Description The Client Support Representative works on-site at our marketing & promotional events and provides support to the team at our corporate headquarters here in Torrance. We specialize in customer retention and customer acquisitions for our clientele. Our clients span across a wide variety of industries, including home improvement, telecommunications, and green energy. In this entry-level role, the Client Support Representative will use their eagerness to learn and natural enthusiasm to assist the on-site marketing team with all tasks involved in developing and executing the company’s overall marketing plan. Responsibilities of the Client Support Representative: Engage with and assist customers, face-to-face, with any questions they may have in regards to featured client products/services Ensure the highest level of customer service resulting in increased productivity, achieving sales goals, and driving sales revenue for our clients Execute client presentati

Job Title: Tech Support & Customer Service Specialist Position Type: Full-Time Location: Greater Los Angeles Area (On-site at Third-Party Warehouse) Salary Range: $60,000 USD/year Job ID#: 153809 Responsibilities: Provide technical support and troubleshooting for returned products, primarily from Amazon customers. Perform basic repairs on electronic pet products, especially those with sensor components. Identify whether returned products are repairable or should be scrapped, and document findings accordingly. Repack repaired items for resale or recycling according to internal SOPs. Work on-site at the warehouse, coordinating repairs, product evaluations, and inventory status updates. Communicate with the head office team in China regarding repair guidelines, SOP updates, and product improvements. Assist with customer service inquiries related to returned or defective products. Help build and maintain SOPs for product repair and recycling processes. Requirements: Hands-on technical or r

Job Description Job Description Benefits/Perks Flexible Scheduling Competitive Compensation Career Advancement Opportunities Job Summary: This position will have a lot of autonomy so the ability to self manage and work alone is a must, you will be responsible for managing your own account s and prioritizing your own schedule. JC Energy Solutions is a small but mighty commercial and residential HVAC service company with an emphasize on thermal storage and energy upgrades. The HVAC Technician will be responsible for installing, maintaining, and repairing heating, ventilation, air conditioning, and refrigeration systems in residential and commercial settings. This position will be required to maintain and troubleshoot thermal storage hybrid air conditioners, training and tech support will be provided. Technician will work primarily in the orange county area, a company vehicle will be provided with the option to take home if the vehicle can be parked in a safe location. Technician will nee