About the Customer Service Representative Position. Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence. The best CSRs are genuinely delighted to help customers. They’re tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients’ shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes na... view job details
Position Summary:. To operate a computerized return system to process returns according to client guidelines. Responsibilities:. Receives returned product and reviews paperwork to make sure the product received matches what the paperwork indicates. Enters product codes of client products to input data into the Company’s computerized system for processing in a productive and accurate manner. Inspects items for damage, tears, stains, odors, etc. per the client’s specifications. If a problem is seen, takes necessary action as deemed per the client. Sorts scanned product in appropriate container l... view job details
The Returns Department Manager plays a critical role in the quality control business process. The Returns Department Manager is responsible for the management of Alani Nu's/stori team of quality control personnel, setting expectations, directing, and motivating staff members to exceed business goals, while focusing on returns accuracy, the opening process, and folding/inventory workflow. The person occupying this position is expected to exemplify Alani Nu's core values and lead by example. As result of this person’s efforts, Alani Nu's Return’s department will be able to run in a lean and effi... view job details