Overview. Responsible for performing a broad variety of customer services including vehicle book values, payment quotes, and loan paperwork. Answers and directs telephone calls and questions and informs members of the complete array of Credit Union services. Responsible for providing secretarial and clerical support for all loan processing activities, as needed. Maintains departmental records and files and types routine reports and records as needed. Assists or refers members as necessary. Responsibilities. Assumes responsibility for the effective and professional performance of member service... view job details
Overview. Responsible for performing collection activities associated with various delinquent customer accounts, including Visa credit and debit cards, lines of credit, secured loans, signature loans, real estate loans, home equity lines of credit, overdrawn shares and overlimit VISA credit and debit cards. Reviews delinquent and problem accounts, determines probable reasons for account status, and contacts members to resolve the delinquencies. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts. Ensures that the Credit Union's professional image ... view job details
Overview. Under the direction of the Manager the compliance administrator oversees and manages, reviews and evaluates compliance needs within the Records Departments. Will plan, organize, and direct activities related to the identification of and reporting of unclaimed property held by America First Credit Union. Ensures that unclaimed property procedures are accurate, up-to-date, and in compliance with unclaimed property laws for each respective state and reporting jurisdiction. Reviews and understands all applicable state laws and regulations governing unclaimed property treatment. Ensures... view job details
Schedule. Mon - Fri Flex. Overview. Under the direction of the manager this position is responsible for underwriting, reviewing, analyzing, and understanding business financial performance as part of the commercial loan origination and underwriting process. It spreads, assembles, and accurately analyzes borrower financials. It generates analysis summaries that can be applied to loan underwriting. Effectively communicates findings to relevant parties. Provides in-depth analysis and underwriting of business, commercial and industrial loan applications. Provides in-depth analysis and review of ex... view job details
Overview. Responsible for growth of the Credit Union’s Indirect Loan Portfolio through building and maintaining relationships with Auto dealers. Responsible for introducing, executing, and monitoring sales promotions with the dealerships. Maintains contact with the dealers through regular visits and provides insight and training to the dealers in regards to the Credit Union’s product offering. Serves as a contact point for indirect, marketing and dealers and will follow up with dealers on any funding and lending issues. Responsible for maintaining a high standard of professionalism while w... view job details
Overview. Responsible for growth of the Credit Union’s Indirect Loan Portfolio through building and maintaining relationships with Auto dealers. Responsible for introducing, executing, and monitoring sales promotions with the dealerships. Maintains contact with the dealers through regular visits and provides insight and training to the dealers in regards to the Credit Union’s product offering. Serves as a contact point for indirect, marketing and dealers and will follow up with dealers on any funding and lending issues. Responsible for maintaining a high standard of professionalism while w... view job details
Overview. Responsible for monitoring alleged and identified VISA fraud against the Credit Union. Conducts research, gathers information and analyzes incoming transaction data in an effort to reduce VISA fraud losses to AFFCU. This position plays a critical support role in the mitigation of VISA fraud losses. Responsibilities. 1. Assumes responsibility for analyzing and monitoring VISA fraud prevention programs. a. Monitors and analyzes the First Data Fraud Management Dialer Reports, and RSM Program and reports potential fraud trends to the Visa Fraud Team. b. Contacts members to ve... view job details
Schedule. Mon – Sat Flex. Overview. Responsible for assisting AFCU employees with their use of AFCU products, applications, technology and services in a prompt, respectful and courteous manner. Answers users' questions and ensures that they are capable of fully utilizing established systems. Troubleshoots and resolves network, PC and ATM operating problems. Acts as a technical liaison between AFCU network, PC users and the Information Services Division. Responsibilities. 1. Assumes responsibility for establishing and maintaining good communication and working relations with AFCU network us... view job details
Overview. Assist Mortgage Loan Processor with loan processing functions while gaining mortgage loan processing knowledge. Obtains and verifies proper documentation for compliance with Credit Union and Investor Underwriting guidelines. Updates mortgage system to reflect accurate transaction details and provides clerical support for all mortgage loan processor activities. Communicates with Processor as well as 3rd party vendors regarding needed loan documentation and any follow up. Provides support to department staff, promoting Credit Union goals and objectives.. Responsibilities. Assumes resp... view job details
Overview. Responsible for implementing existing policies, procedures, and systems involving cashiering operations and member services functions. Coordinates, directs, and assigns work. Answers Service Representatives' questions, resolves more complex problems, and oversees balancing. Responsible for smooth flow of teller lines, adequate window coverage, and general training and supervision of Service Reps. Oversees provision of a full range of services (including phone and mail) to members and prospective members.Ensures that members are promptly and professionally served. Acts as Manager in t... view job details