We need an administrative team player (full-time) for our Austin-based ER. This person would help with record-keeping, scheduling and other operational tasks. Must be:. Detail-oriented. Professional. Cordial with co-workers and customers. Works well under deadlines/pressure. Self-starter. Can see problems/inefficiencies and suggest better ways. Can think AND implement electronic solutions to problems. Can document and follow detailed instructions. Proficient in Excel and MS Office. Willing and anxious to learn. Available to be "on-call" on occasion. Willing to pitch in when needed (i.e. answer... view job details
We are looking for a Call Center Representative. Responsibilities:. Uses knowledge of company services, and is familiar with medical insurance to assist callers with inquiries, complaints, or problems.. Manages large amounts of inbound and outbound calls in a timely manner. Follows communication “scripts” when handling different topics. Listens and speaks to customers to identify customers’ needs, clarify information, and provide solutions and/or alternatives. Builds sustainable relationships and engage customers by taking the extra mile. Meets personal/team qualitative and quantitative target... view job details
The. Human Resource Specialist. performs varied and moderately complex clerical functions and related general office duties that require independent judgment in the use of work methods and procedures in the areas of human resources and payroll administration. They will provide support in the areas of employee benefits and services, employee relations, compliance, safety and health, wage and salary administration, performance management, and employment which includes recruiting, selection, and orientation. Duties:. Assist in the implementation and administration of human resources policies, pro... view job details
Do you have a concierge-level customer service experience? We are looking for someone with exceptional customer service skills, knowledge of outpatient billing and collections, and experience working with LOPs and hospital liens.. Qualifications:. Knowledge of payer contracts including PI Attornies, healthcare referral networks, and worker’s compensation. Ensure complete and accurate information is entered into the patient accounting system, date of service and the facility name are on the authorization. Calculate co-pay and estimated co-insurance due from patients per the individual payer con... view job details
Austin Emergency Center is seeking a patient advocate to help our patients navigate the confusing maze of medical billing with the patient's best interest.. Concierge-level customer service. Educate the office staff regarding billing, coding, healthcare reform, and other pertinent issues regarding legislative changes in healthcare. Models organizational leadership practices. Demonstrates prioritization, critical thinking, and decision-making skills. Offers insight and direction in dealing with clinical situations and responds accordingly. Embraces change that improves results and assists other... view job details