CUSTOMER HAPPINESS ASSOCIATE. At Baked by Melissa we think of our Customers' Happiness in everything we do. From the way we communicate, to the products we develop, and the decisions that we make. Because we exist to make our customers happy. As a Customer Happiness Associate, you will work with a team of passionate, friendly, individuals to ensure that our customers are happy and satisfied with their experiences at Baked by Melissa. This will include answering common questions, creating or editing orders, building relationships, and finding solutions to problems when they occur. What You’ll D... view job details
Baked by Melissa is looking for a talented Email & Retention Marketing Specialist to join our Digital Marketing team. This role will lead the strategy, implementation, and optimization of all CRM programs across the business and will be responsible for driving user engagement, revenue growth & customer retention through email, SMS and loyalty channels. What You’ll Do. Plan and execute lifecycle strategies to create great customer experiences that will drive growth for the business. Responsible for the execution of all email & SMS lifecycle campaigns.. Own and scale our loyalty program to drive... view job details
Human Resources Generalist. Here at Baked by Melissa our vision is simple: to make life sweeter. Everyday our customers are treated to our absolutely delicious bite size cupcakes and macarons. Our desserts may be small, but our plans for the company and the brand are grand. This is where you come in as our next HR Generalist. The HR Generalist is responsible for leading all human resources, payroll and benefits functions for Baked by Melissa, partnering with the Corporate, Retail and Bakery teams to drive people initiatives. This role effectively collaborates with all level of leadership to id... view job details
Jr. Graphic Designer. Department:. Creative. Location:. Corporate Office; New York, New York. Reports To:. Art Director / Senior Graphic Designer. Baked by Melissa is actively seeking a full time Junior Graphic Designer to join our amazing Creative team! We are looking for a positive and passionate designer with a sharp creative eye who can support the design needs of the Baked by Melissa brand. This role will be responsible for Baked by Melissa creative assets including B2B gift guides and decks, custom material mockups, print menus and cards, as well as assisting in content creation for web,... view job details
Baked by Melissa is actively seeking a Production Worker to join our Bakery team at our North Bergen location. This position pays $11/hr.. What you’ll do:. Ensure the size and shape of the deposit is within specified threshold by performing quality checks and making adjustments as needed. Measuring and combining ingredients and using mixers, blenders, heat sources, and other equipment to make baked goods. Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared following SSOP. Adapt the quantity of ingredients to match the amount of items to be baked. Grea... view job details
Social Media Assistant to the CEO. Here at Baked by Melissa our vision is simple: to make life sweeter. Everyday our customers are treated to our absolutely delicious bite size cupcakes and macarons. Our desserts may be small, but our plans for the company and the brand are grand. This is where you come in as our next Social Media Assistant to the CEO. The Social Media Assistant to the CEO is responsible for managing and executing Baked by Melissa's various social media accounts. We are looking for someone who has passion for creating content and a great eye for design, a quick thinking go-get... view job details