Do you love to help. others?. Are you interested in learning new and cutting-edge technology used by Law Firms, Doctors, Law Enforcement, and other professional industries? Come work with the team at Certified. eSupport. This position is based in Austin, Texas. About the position. We are looking for our next Tier 1 tech team. This is a team that has entry level helpdesk knowledge but is hungry to learn more and level up. As our front line of support, you will be exposed to our most valuable customers and assist with the issues they bring to us. You are supported by a team of Tier 2 and Tier 3 ... view job details