Headquartered in Kalamazoo, Michigan, Consumers Credit Union has more than $1 billion in assets and has averaged 18% annual growth for 30 consecutive years. Locally owned since 1951, we serve over 90,000 individuals and businesses through 20 offices and more than 200 free ATM locations in Grand Rapids, Kalamazoo, Portage, Battle Creek, Coldwater, Holland, Lawton, and South Haven, plus 30,000 free CO-OP Network ATMs nationwide. As a full-service financial institution, we're dedicated to providing personal, professional service designed to support all your financial needs through great rates, ve ... rsatile products, and technology-based enhancements. Federally insured NCUA. Equal housing lender. *** Non-deposit investment products and services are offered through CUSO Financial Services, L.P. ("CFS"), a registered broker-dealer (Member FINRA /SIPC ) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. Consumers Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members. Investment representatives at Consumers Credit Union are licensed to transact securities business in Michigan. For more information concerning CFS or its representative(s) associated with this site, please review FINRA Broker Check by accessing the following link and typing in the firm / representative information in the search field. More

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Accounts Payable Accountant. The Consumers Credit Union team is looking to hire a passionate Accounts Payable Accountant. In this role, you will maintain and process accounts payable, along with other accounting tasks, for the credit union. What you’ll be doing:. Meet goals set for the position. Post and reconcile general ledger accounts. Process Accounts Payable thru the Concur platform. Keep the information in the Concur platform up to date. Assist employees with their expense reports in Concur. Balance the accounts associated with the A/P process. Complete the annual withholding tax submiss... view job details

Compliance Specialist. The Consumers Credit Union team is looking to hire a Compliance Specialist. In this role, you will support the Risk Management Department in the continued development and execution of the compliance program at the credit union. You will research a variety of regulatory and other risk-related topics in addition to drafting procedures, reviewing processes, and monitoring activities for compliance with both regulations and credit union policies. The Compliance Specialist also provides critical support to other employees; in this role you will assist other individuals and te... view job details

Customer Service Representative. The Consumers Credit Union team is looking to hire a passionate Customer Service Representative to join our team. As a Customer Service Representative, you will provide exceptional in-person service to enhance member relationships and exceed member expectations. Our ideal candidate has a great attitude, strong attention to detail and can effectively cross-sell products and services to our members to meet their financial needs. This role needs to have the ability to make decisions. As an employee of Consumers Credit Union, you are genuine and passionate. You are... view job details

Deposit Operations Leader. Within the area of Electronic Payments, provide overall management of deposit operations area with a specific focus on ACH processing, process efficiencies, payments innovation and regulatory policy.  Provide consistent coaching and development, manage project timelines, vendor relationships and maintain exceptional member service through product offerings.. What you'll be doing:. Provide leadership through empowerment, ongoing coaching, training, monthly one-on-one, annual reviews and monitoring of Help Me queue and phone queue. Responsible for administration of dep... view job details

Digital Service Center Manager. The Consumers Credit Union team is looking to hire a passionate Digital Service Center Manager. In this role, you will provide consistent coaching and development of DSR staff to ensure high level of member service with a focus on new hire and new DSR staff. You will handle day to day operations of the DSR; this includes: scheduling, prioritizing, and tracking metrics to ensure that member service is handled at the expected level. What you'll be doing:. Provide leadership by conducting monthly one-on-one and ongoing coaching, training, conducting annual performa... view job details

Digital Service Representative (DSR). Digital Service Representatives accurately and efficiently processes a variety of cash and check inquiry transactions for members through video sessions as part of our cutting edge technology on our TellerPlus team.. What you'll be doing:. Accurately process transactions of all types such as deposits, withdrawals, loan payments, money orders, credit card and line of credit advances through a digital channel or video sessions.. Recognize and act upon referral opportunities to achieve personal sales goals via video sessions for the best financial position of... view job details

Electronic Payments Specialist. Responsible for day-to-day tasks associated with various electronic payment channels, provide exceptional support to peers via Help Me Queue/Line and coordinate key activities with internal departments to ensure that department projects and goals are successfully completed. What you'll be doing:. Provide management and support to all electronic payment channels. Respond to HelpMe Ticket requests in a prompt and efficient manner to provide superior service to members and peers. Actively manage and answer Electronic Payments Help Line to minimize abandoned calls a... view job details

Home Equity Loan Specialist. Come join our team!  The Home Equity department is growing rapidly with opportunities for advancement and career development.. In this role, you will provide superior service to Members, loan origination staff, Consumer Lending Underwriters, and third-party vendors maintaining a high level of production and quality.  You will develop strategies and processes to lead Consumers to achieve lofty growth goals.. What you’ll be doing:. Provide high member satisfaction; work efficiently and quickly to meet consistently high service levels while still meeting accuracy requ... view job details

Indirect Program & Buyer/Underwriter Manager. The Indirect Manager is responsible for Consumers culture, team engagement and growing the indirect loan program. What you’ll be doing:. Develop and lead growth strategies which support the credit union’s mission, vision, and goals. Lead the indirect lending process managing program structure, service, quality, efficiency, and accuracy. Coach and support the growth of indirect buyers; fostering a sales driven underwriting team. Lead optimization of credit quality, documentation, efficient loan origination process/workflow, dealer management, loan o... view job details

Indirect Underwriter – Buyer. The Indirect Underwriter – Buyer is primarily responsible for underwriting a high volume of loans exercising skills and judgment in the extension of credit.  Accountabilities include ensuring that loans are properly underwritten in compliance with existing regulations, established policies and guidelines, and maintaining adequate controls.  The position ensures quality of service and the credit union’s professional image is maintained by delivering services efficiently and in a positive/ professional manner. What you’ll be doing:. Developing dealer relationships..... view job details