Job Title:. Accountant. Department:. Finance. Reports To:. Controller. FLSA Status:. Exempt. Position Summary. : The Accountant will provide accurate, timely, and accessible financial information that will help our team make well-informed financial decisions and optimize resources to achieve EarthLink’s mission. The ideal candidate will have a strong background in payroll processing, revenue accounting, and various other accounting functions. This role requires excellent analytical skills and a deep understanding of accounting principles to ensure accurate financial reporting. The successful c... view job details
EarthLink, a major provider of internet services is looking for a qualified Bi-lingual Quality Assurance Analyst. CANDIDATES MUST BE LOCAL TO ATLANTA, AND BE ABLE TO WORK FROM OUR SANDY SPRINGS OFFICE. Position Summary. : The Quality Assurance Analyst (QA) ) is responsible for assessing the quality of the performance of our call center associates who interact with our existing and potential customers. The QA will monitor inbound and outbound calls and chat responses to assess associate’s demeanor, technical accuracy, customer service performance, and conformity to company policies and proced... view job details
EarthLink is currently looking for a. Billing, Collections, and Executive Escalations Manager. to join our team in. Atlanta, Georgia. Your Role:. The. Billing, Collections, and Executive Escalations Manager (BCEE Mgr). will support a portfolio of EarthLink Products. The incumbent will drive the mid-range strategy of the Billing (Customer Service), Collections (outbound calling), and Executive Escalations Team (highest Customer Service Tier). She/he will drive high performance for each of these teams while working with operational partners to ensure success. The. BCEE Manager. will report to th... view job details
EarthLink is seeking a data driven and collaborative professional, with the ability to mine meaningful insights from data, identify opportunities and build relationships across the organization. In this role, you’ll be responsible for supporting the data analytics needs across one or more of EarthLink’s functional organizations (Sales, Marketing, Product, Customer Care, etc.). You will interact heavily with data as well as functional leaders and team members to build reports, data visualizations, analysis and business processes to drive growth in revenue and margin. Essential Duties and Respon... view job details
At Earthlink Internet, we like to consider ourselves a 25-year-old startup company. We are experienced internet professionals who are looking to grow our 1. st. American call center.. As a Sales Professional at Earthlink, you will work on our Small business unit where we believe in simplifying the process to get our product in the customers hands. Our organization was one of the 1. st. internet providers, so we believe we have mastered the internet platform.. What we need from you:. You’ll sell and cross-sell our internet products. Deliver maximum value when selling products and services. We... view job details
EarthLink, a leading provider of Internet Services, is seeking an experienced Call Center Manager to oversee all day-to-day Call Center operations to join our team. In addition to managing the Call Center, the Manager will assist with process improvement and best-in-class customer service to drive success. The Call Center Manager must be detail-oriented, reliable and results-driven to solve problems and drive strategic objectives. Job Responsibilities:. Demonstrate leadership within the department that ensures consistent quality service. Establish technical specifications, production, product... view job details
EarthLink. , a leading provider of Internet Services, is seeking to add a Customer Support Manager to our Atlanta, GA Corporate Team. The Technical Support Manager is responsible for the day-to-day operation of a team of over 100 outsourced, offshore agents; this Technical Support team fields inbound calls from end users/customers who report issues with their internet service. Responsibilities:. Identify process gaps, prioritize modifications to improve customer satisfaction. Full audit of back office processes to ensure customer expectations are met on every interaction. Manage to Key Perform... view job details
New Accounting Grads -- here's your opportunity! EarthLink, a leading provider of Internet Services, is seeking a new college grad to add to our Accounting Team!. LOCAL CANDIDATES ONLY, PLEASE -- THIS JOB IS LOCATED AT OUR HEADQUARTERS OFFICE IN SANDY SPRINGS, GA. You must be able to commute to our office on a daily basis. Job Responsibilities will include:. Auditing line cost bills and filing disputes. Reconciling accounts and preparing journal entries. Writing reports in Great Plains. Assist with accounts payables & receivables. Enter tax updates into database. If you love accounting and j... view job details
At Earthlink Internet, we like to consider ourselves a 25-year-old startup company. We are experienced internet professionals who are looking to grow our small business services sales. As a Sales Professional at Earthlink, you will work on our Small business unit where we believe in simplifying the process to get our product in the customers hands. Our organization was one of the 1. st. internet providers, so we believe we have mastered the internet platform.. What we need from you:. You’ll sell and cross-sell our internet products. Deliver maximum value when selling products and services. W... view job details
At Earthlink Internet, we like to consider ourselves a 25-year-old startup company. We are experienced internet professionals who are looking to grow our 1. st. American Inbound Call Sales Center.. As a Sales Professional at Earthlink, you will work on our Small business unit where we believe in simplifying the process to get our product in the customers hands. Our organization was one of the 1. st. internet providers, so we believe we have mastered the internet platform.. What we need from you:. You’ll sell and cross-sell our internet products. Deliver maximum value when selling products an... view job details