ESSENTIAL FEDERAL CREDIT UNION

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Job Details. Job Location. :    Operations Center - Baton Rouge, LA. Position Type. :    Full Time. Salary Range. :    Undisclosed. Description. Job Purpose. Promotes team interaction by serving as a liaison between Operations and Information Technology (IT) department to complete ongoing and new software projects related to the organizations core processing systems. Responsible for developing reports, extracting and analyzing data from core systems.  Act as system administrator for assigned core systems. Provide administrative and technical support to others as needed.  Monitor and assist wit... view job details

Job Details. Level. :    Management. Job Location. :    Operations Center - Baton Rouge, LA. Salary Range. :    Undisclosed. Description. Position Purpose:. Functions as the main collections officer for the Credit Union. Collects on all past due Visas, loan accounts, collects on overdrawn accounts and aids in the filing of liens and judgments, bankruptcies, repossession of vehicles and home foreclosures. Assists in development of policies and procedures for collections and records department. Ensures compliance with pertinent regulations. Recommends approvals or denials of workout loans, troub... view job details

POSITION PURPOSE:. Responsible for explaining and cross selling Credit Union services and products to existing and potential members to establish account relationships. Responsible for responding to members requests, inquiries and/or problems relating to products, services, procedures applicable to both the depository and lending functions, and digital programs. ESSENTIAL FUNCTIONS AND BASIC DUTIES:. Receive member telephone calls originated in the contact center queue. Respond to members’ requests, inquiries, and problems. Verify information with member prior to disconnecting any calls/contac... view job details

Job Details. Job Location. :    Operations Center - Baton Rouge, LA. Position Type. :    Full Time. Salary Range. :    Undisclosed. Description. Position Purpose:. Responsible for providing high-level, enthusiastic and responsive member service for all Digital Services and communication.  This position is responsible for all electronic communication via the online channel. This position ensures effective troubleshooting, training and promotion of the features and benefits of Online Banking to provide an innovative member experience.. Duties and Responsibilities. Digital Services Member Support... view job details

Job Details. Job Location. :    Operations Center - Baton Rouge, LA. Salary Range. :    Undisclosed. Description. Position Purpose:. This position requires a detailed oriented professional with exceptional accuracy and problem resolution skills along with a high-level of engagement and commitment to enhancing the digital channel.  This position will maintain a comprehensive understanding and knowledge of policies, procedures, products and services to provide complex Online Banking support via remote technology access channels in conjunction with the ability to make sound judgments to ensure re... view job details

Job Details. Job Location. :    Operations Center - Baton Rouge, LA. Position Type. :    Full Time. Salary Range. :    Undisclosed. Description. Position Purpose:. Responsible for providing high-level, enthusiastic and responsive member service for all Digital Services and communication.  This position is responsible for all electronic communication via the online channel. This position ensures effective troubleshooting, training and promotion of the features and benefits of Online Banking to provide an innovative member experience.. Duties and Responsibilities. Digital Services Member Support... view job details

Job Details. Job Location. :    Operations Center - Baton Rouge, LA. Position Type. :    Full Time. Salary Range. :    Undisclosed. Description. Position Purpose:. Responsible for researching and documenting all instances of fraud on deposit accounts and loans.  Evaluates circumstances of a case regarding suspected fraud and make recommendations about future measures. Responsible for providing advice and counsel on how to develop reasonable processes to mitigate fraud. Assists in collection and repossession of collateral such as skip tracing of collateral and the locations of delinquent borrow... view job details