Position Mission:. The. First Legal Billing Specialist. ensures the financial health of the organization as well as accurate and timely invoices. Billing Specialist supports Client Care Department objectives pertaining to billing, customer support for all service lines, and streamlined workflows. A Billing Specialist embodies the organization's culture, vision, and core values and pursues a team mindset through active collaboration and problem-solving. Expectations:. Provide excellent customer service through multiple channels. Generate accurate and detailed invoices. Assist clients with all i... view job details
Job Description. Assist clients with orders, verify information, and keying information into client-specific software systems while providing excellent customer service. Receive and place calls and e-mails for client orders. Meet or exceed the Order Entry Department's expectations and needs, which will be established by the Operations Manager. Maintain a high proficiency in working with Microsoft Office Suite of applications and other proprietary software. Develops and maintains an excellent working relationship with other departments, staff, and coworkers to exceed the customer's expectations... view job details
Position Mission. :. Embody the culture vision and core values of the organization: Family, Integrity, Resourcefulness, Self-Sufficiency, Trustworthiness. Achieve customer service objectives:. Produce consistent customer experience. Improve customer retention. Reduce client frustrations. Achieve operational objectives:. Improve documentation for effective communication. Enforce accountability to customer service standards. Standardize and optimize procedures for consistent output. Position Expectations:. Apply intellectual curiosity to ensure best practices and streamlined operations. Actively... view job details
Position Summary. Our Customer Service Associates assist with daily duties such as corresponding with our clients via telephone and email, order review, handling of client concerns, providing status on subpoenaed documents and working with other members of the First Legal team to meet client needs. Essential Duties and Responsibilities :. Assist CSR with client communications as it pertains to orders (i.e., fees, film breakdowns, authorizations, no records, etc.). Provide invoice review and clarification to clients. Handle field agent calls or emails. Research, update, correct "location inform... view job details
JOB SUMMARY. Process orders, dispatch, and data entry in a deadline-driven environment using custom applications. ESSENTIAL FUNCTIONS. Accurately, efficiently, and timely data entry. Answer incoming telephone calls and emails, assists with internal inquiries from other departments. Monitor orders coming via email or other applications. Dispatching assignments. Managing field teams. Provide status to the client and team. POS/AOS preparation and client submission. Cross operational assistance. Other duties that may be assigned. SKILLS & REQUIREMENTS. Must be able to multi-task. Must be organized... view job details