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Call Specialist staff members will answer FirstLink’s 24-hour Helpline, Crisis Line and Suicide Line providing crisis intervention, listening and support, and information and referral services. This position will comply with program policies, national standards, and maintenance of appropriate records. Will work on specific tasks as assigned. WORK EXPERIENCE REQUIREMENTS. * Experience in crisis intervention or call centers. * Preferred experience: FirstLink Volunteer or Intern. EDUCATION REQUIREMENTS. * Previous or current coursework in Human Services field. * Preferred Education:  Degree in Hu... view job details

This is a perfect job for those that want to make a difference in our community!. You will answer the National Suicide Prevention Lifeline, 211 Helpline, and contract agency phone lines. As a Community Resource Specialist, you will collect, catalog, and maintain a comprehensive directory of resources, update and add new resources to our database and run reports. We are looking for a detailed orientated person that is highly motivated and well organized. Free dental, vision, and health care for FirstLink staff. Apply on-line at Job Type: Full-time. Pay: From $1... view job details

Essential Job Functions. Provide direct services. Answer calls as necessary, assuring full coverage of telephones 24 hours a day/seven days week. Ability to work any shift that is needed to be filled. Assure that all calls statistics are documented per policy during shift. Provide peer facilitation as needed. Maintain accurate records. Perform essential public services during and following local disasters. Agency support services. Attend monthly staff meetings. Attend other trainings as required. Assist with bulk mailings, preparing marketing materials, database support, printing certificates,... view job details

The Training and Education Specialist will work closely with the Staff Development Coordinator in providing direct service and developing internal and external training programs. This position will present community trainings such as ASIST, MHFA, safeTALK, and SEO, and provide training to new staff. The Coordinator will also provide direct service to contacts reaching FirstLink through the 2-1-1 Helpline, Suicide Lines, and referrals. This position will comply with program policies, national standards, and maintenance of appropriate records and have an on-call rotation. WORK EXPERIENCE REQUIRE... view job details