Position Title. Communications Change Management Specialist. Location. Headquarters-Troy, MI. Job Summary. As part of the Customer Experience team, the Communications Change Management Specialist develops and enriches the internal and external customer experience through clear and consistent communication and resources across multiple channels. The Communications Change Management Specialist also leverages customer insight data to refine communications, leads resource updates enterprise-wide and with third party vendors, facilitates emergency response plans for unplanned events, and represents... view job details
Position Title. Financial Consultant. Location. Indiana Center (Fort Wayne, IN). Job Summary. The financial consultant has the primary responsibility of retaining and expanding company relationships and soliciting new retail Investment and Insurance business from prospective customers. Advise and assist Flagstar customers in optimizing their financial position by creating a customized investment strategy designed around their goals, time frame, and comfort level with market risk. Job Responsibilities:. Build and maintain excellent relationships with the retail bank branches. Direct the investm... view job details
Position Title. Financial Service Representative. Location. Sashabaw (Clarkston, MI). Job Summary. A sales and service position with a primary goal of helping customers by discovering financial needs and processing transactions. Financial Service Representative (FSR) will provide an outstanding customer experience by resolving customer issues, making referrals to team members, opening new accounts, and offering convenience services. FSRs will also work with partnered specialists (loan officers, financial consultants, and business bankers) to ensure our customers have access to experts who can ... view job details
Position Title. Processing Support Specialist. Location. Headquarters-Troy, MI. Job Summary. Job Responsibilities:. The Processing Support Specialist works with the Home Lending Processing and Sales teams, borrowers, and third party providers to obtain documentation and perform clerical-type tasks needed to submit a thorough, accurate, and complete loan package to Underwriting and Closing. Job Responsibilities:. Performs clerical-type tasks such as sending necessary follow up letters/disclosures and ordering services or documents needed during the loan application process. Supports processors ... view job details
Position Title. Review Analyst - Project Review - Troy, MI. Location. Headquarters-Troy, MI. Job Summary. A review of condominium and cooperative projects is required to meet investor requirements and mitigate the additional layers of risk associated to financing properties in a condominium or cooperative project. An associate with knowledge of these risks, project documentation, and insurance aids in controls for project eligibility (approved condominium and cooperative list). This team provides support and guidance regarding project standards to our Sales teams, brokers and correspondents wh... view job details
Position Title. Underwriting Support Specialist - UW Call Center. Location. Headquarters-Troy, MI. Job Summary. The Underwriting Support Specialist is part of our Underwriting Support Call Center Team and will be responsible for supporting the underwriting needs of our wholesale, correspondent and retail business partners, as well as our account executives. In this role, the support specialist would be assisting the business partners through inbound phone calls. The position requires the specialist to provide detailed underwriting support and resolution to basic underwriting scenarios. The ide... view job details