Job Description:. The Business Analyst will support the government in managing a shared service environment and customer efforts to define, implement and manage communications strategies. Assist in the development of briefings, agendas, and other general documentation support as directed, including training material and demonstration sessions for new and existing technologies to various stakeholders. The Business Analyst will also work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation. The... view job details
Job Description:. The Business Analyst will support the government in managing a shared service environment and customer efforts to define, implement and manage communications strategies. Assist in the development of briefings, agendas, and other general documentation support as directed, including training material and demonstration sessions for new and existing technologies to various stakeholders. The Business Analyst will also work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation. The... view job details
Role: Data Science Analyst. Location: Remote (Washington, DC preferred). Type: Full-Time. Clearance: Ability to obtain Public Trust Clearance. Minimum of 3 years (5-7 years preferred) performing exploratory data analysis to understand the characteristics of a data set and identify potential issues. Demonstrated experience of efficient manipulation and wrangling of large datasets. Hands on experience and expertise with SQL, Python or PySpark (preferred), or R. Comfortable dealing with ambiguity, making assumptions, drawing conclusions and distilling complex analysis for non-technical audienc... view job details
Job Description:. We are seeking a passionate, and driven Database Administrator to support DHS’ Data Services Branch under the Office of Chief Information Officer that provides innovative and complex data analytics services and platforms to users.. Responsibilities Include:. Providing technical expertise to create detailed database designs and documenting the results, including data models and flow diagrams. Evaluating, configuring, and optimizing databases to meet user requirements. Determining data organization, indexing methods, and security designs for databases. Planning and coordinating... view job details
Job Description:. The Financial Analyst will support the government in the financial management of a shared service environment. The Financial Analyst will be responsible for the implementation of a pricing model, and development of reporting mechanisms to track financial burn on cloud environments. The Financial Analyst will also work with the government and team members identify, recommend, and implement opportunities for service delivery improvement and new technology implementation. Responsibilities Include:. Assists in financial management support. Analyzes business, functional, and techn... view job details
Help Desk II / System Administrator -- candidates must have an active Top Secret/SCI clearance for consideration. Improvix Technologies, Inc.. is seeking a Help Desk Lead core competencies with outstanding leadership, communication, interpersonal and customer service skills, as well as advanced knowledge of the practices and procedures for project management and strategic planning. An effective Help Desk Lead will possess advanced knowledge of customer products and services. They must also be dynamic public speakers and comfortable when interacting both in one-on-one and group settings, leadin... view job details
Lead Help Desk Technician -- candidates must have an active Top Secret/SCI clearance for consideration. Improvix Technologies, Inc. is seeking a Help Desk Lead core competencies with outstanding leadership, communication, interpersonal and customer service skills, as well as advanced knowledge of the practices and procedures for project management and strategic planning. An effective Help Desk Lead will possess advanced knowledge of customer products and services. They must also be dynamic public speakers and comfortable when interacting both in one-on-one and group settings, leading teams and... view job details
Lead Help Desk Technician -- candidates must have an active Top Secret/SCI clearance for consideration. Improvix Technologies, Inc. is seeking a Help Desk Lead core competencies with outstanding leadership, communication, interpersonal and customer service skills, as well as advanced knowledge of the practices and procedures for project management and strategic planning. An effective Help Desk Lead will possess advanced knowledge of customer products and services. They must also be dynamic public speakers and comfortable when interacting both in one-on-one and group settings, leading teams and... view job details
Technical Knowledge, Skills and Responsibilities:. Receives, documents, triages, escalates, and responds to all customer requests within acceptable timeframe, as defined by the current Service Levels. (Tier 1 and 2 support). Properly documents, prioritizes, and escalates, utilizing the Help Desk ticketing system, all reported problems together with the appropriate resolution required for solving each problem. Works with outside vendors, as appropriate, to coordinate procurement and repair of personal computer equipment and printing technologies. Provides communication to appropriate department... view job details
Technical Knowledge, Skills and Responsibilities:. Receives, documents, triages, escalates, and responds to all customer requests within acceptable timeframe, as defined by the current Service Levels. (Tier 1 and 2 support). Properly documents, prioritizes, and escalates, utilizing the Help Desk ticketing system, all reported problems together with the appropriate resolution required for solving each problem. Works with outside vendors, as appropriate, to coordinate procurement and repair of personal computer equipment and printing technologies. Provides communication to appropriate department... view job details