The Account Manager will utilize their strong base account management and customer support skills to drive and promote client retention across all specialties. Primarily focused on profitable client retention and penetration in established base business accounts, in an assigned territory. Day-to-day responsibilities vary, but typical tasks include support on managed care optimization, billing resolution, pathology-related technology solutions, logistics, operational needs, and risk management to ensure a positive client experience. Assist in high-level service meetings and sales presentation... view job details
The Associate Supply Chain Specialist is responsible for supporting supply chain operations across multiple functions such as procurement, contract administration, vendor management, ERP workflow management, corporate travel and expense reporting. Serve as primary point of contact for all new vendor onboarding, leading the day to day operations of all onboarding items Manage all vendor business reviews; including developing and tracking improvement plans as needed. Target strategic suppliers for on-going supplier management, risk mitigation, quality improvement and cost savings. Responsible fo... view job details
The IT Business Analyst's primary objective is to work with the business to implement cost effective technology solutions by gathering detailed business requirements, performing analysis, documenting processes, and supporting user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. Job Responsibilities: - Meet with stakeholders to gather and document business requirements and explore potential solutions. - Research, review, and analyzes the effectiveness and efficiency of any exist... view job details
The Client Services Manager directs daily operations of the Client Services team across all product lines. Maintains business relationships with multiple levels of personnel while interfacing with clients both internally and externally to resolve issues. Exhibits a genuine passion for clients and ensures the group delivers world class customer service. Promotes a productive and positive experience with customers ensuring high quality support. Handles escalated customer service issues as needed. Control costs by managing staffing levels, adjusting as volume. Job Responsibilities: - Works c... view job details
Client Services Representative ensure clients requests are fulfilled accurately and efficiently. This may involve sending slides to outside institutions, correcting pathology reports, distributing duplicate copies of pathology reports to Primary Care Physicians (PCPs), receiving, logging and later returning all consultation slides sent to the laboratory. Client Services Representatives act on behalf of Inform Diagnostics as the first tier support for all client and clinician issues/needs. This position responds to internal and external client inquiries and primary focus it to triage the call t... view job details
The Continuous Improvement Analyst (CIA) will work in a multi-disciplinary cross-functional project implementation team by facilitating and managing the process, planning, development, and operationalization of IDX strategic process improvement initiatives. Ensure the improvement initiatives meet organization goals and requirements. Engage in the development of the appropriate training content to align with the delivery of continuous improvement projects to business stakeholders. Partners with Finance & Accounting to validate project ROI calculations and business impact. Partners with the IT ... view job details
The COVID Account Specialist functions as a key resource within the Client Services Department, fielding questions from group members and providing accurate and thorough guidance ensuring a positive outcomes for clients. Acting as second tier support for all client and clinician issues/needs and effectively communicating and resolving related issue. Responds to internal and external client inquiries regarding logistics, testing, supplies, and other support needs. Maintaining business relationships with multiple levels of account personnel is essential for success. The Client Services Advocate ... view job details
The Microsoft Dynamics 365 F&O Administrator will be responsible for developing solutions for Dynamics 365 Financial Systems in a Heathcare environment. Responsiblites include a wide range of duties including system configuration, administration, reporting, analysis, and quality assurance testing. Other duties include, developing or modifing system requirements and functional specifications for Microsoft Dynamics 365 and technology projects. Additionally, this position serves as a liaison and advisor throughout the organization. Generally works on medium to large scale projects of moderate to... view job details
The Pathologist, with expertise and/or fellowship training in Dermatopathology, will analyze and understand the clinical aspect of dermatologic diseases in order to provide superior and up to date clinically relevant pathological diagnoses and capable of explaining the clinical and pathological significance of his/her interpretations. Job Responsibilities: • Conduct routine pathologic examination of Dermatologic biopsies. • Evaluate surgical Dermatopathology specimens and render insightful and comprehensive diagnoses to enable clinicians to best treat their patients. • Consult with peer Pathol... view job details
The Director – IT Business Systems is responsible for managing all phases of the systems lifecycle of an application project. The Director – IT Business Systems is responsible for directing the work flow of other software engineers, configuration systems analysts amd QA Testers / Trainers within the organization and is responsible for making sure that projects are completed in an accurate and timely manner. Other requirements include experience with many databases and database concepts including Sequel (SQL). Web development / design experience and solving complex business requirements is a re... view job details